It was a sunday and we have no phone book, my mobile was broke, i needed to get in touch with a friend so i looked up a directory enquiry service online. I expected to pay no more than £1. I didn't bother checking as there was no red triangle warning sign, there should have been!!!. For the initial call i asked the operator how much i was charged just to speak to him, i was absolutely disgusted and shocked to be told that (((((£4.45))))) would be extorted from me then (((((£2.50))))) per minute while the robbers accomplice searched for the number. I wanted to call the police!!! How the hell can this possibly be legal??  i want to prosecute them It is nothing but electronic mugging and karma will get them!!!!!

On Line I provided the exact Name of Business and the exact location: Each time the search result was: "not found". I then telephoned and ask the same of a woman (who was rude, btw) and received the number. She ask if I wanted the number via text; I said NO text please, and she sent it any way! So, two points: The online enquiry will not find even the simplest of searches; and therefore it is not free as you have to place a call, which you have to pay for and they get money for, in order to obtain the number in question.