Southern Electric Reviews

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★★☆☆☆
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Southern Electric

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★★★★☆

“Better than average”

Written on: 03/02/2020 by dingding1 (18 reviews written)

After 20 years I moved away from SSE. To a cheaper tariff. Then the calls start and the hassling and you realise what a peaceful and no hassle company SSE had been. I will try to move back to SSE now, maybe not as cheap, but feels better… Read Full Review

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★★★★☆

“A Good Company”

Written on: 09/07/2019 by Helene123 (9 reviews written)

This is a good , solid company that deals with queries and problems efficiently. Their staff seem to be intelligent and listen to their customers. My only criticism is that they sometimes estimate bills when you could easily read the meter yourself… Read Full Review

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★★★★☆

“Gerry from the Customer Services Team was brilliant”

Written on: 27/01/2016 by JasleneMcIntosh486 (1 review written)

Understanding and helpful Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant Gerry from the Customer Services Team was brilliant… Read Full Review

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★★★★☆

“Great Customer Servce”

Written on: 26/04/2014 by feline75 (1 review written)

We needed to call as we had no electric when we woke up this morning. Was slightly annoyed that there was an automated message with areas with faults that didn't have our area. Pressed the button to speak to someon and got through very quickly. Called the them from my mobile (with not much battery), they said they would call back soon with a time the engineer would be out, and I explained my battery was low on my phone. They said they would text instead. When the power came back on a short… Read Full Review

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★★★★☆

“Sony Xperia Z1 - The much-awaited Smartphone”

Written on: 22/10/2013 by kundan3 (1 review written)

Sony has deconstructed its best smartphone and put it back together into something amazing. The Xperia Z1 (codename Honami) is a powerful, camera-centric flagship backed up by the QX line of attachable camera modules and the SmartWatch 2. Main Features: 5 inches of scratch-resistant LCD screen, with fullHD 1080 x 1920 pixels resolution and 16M colour depth Android 4.2 Jelly Bean 2200MHz Quad Core processor in Qualcomm MSM8974 Snapdragon 800 chipset with 2GB RAM, Adreno 330 GPU 16GB… Read Full Review

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★★★★☆

“Not any problems”

Written on: 27/03/2013

I have been using southern electric now for many years first at my last house for over 10 years and then at my house that I moved in to a year ago. They are easy enough to contact and will adjust any estimated bills when needed. But they are not the cheapest which is a shame, hence only 4 stars… Read Full Review

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★★★★☆

“Not Best Value But Great Customer Service”

Written on: 22/02/2012 by Nikki2011 (1 review written)

I recently was talked into switching providers by a doorstep salesman from eon he promised me the earth and nothing came of it i have a 3 bed semi he told me £55 would cover both my fuels and foolishly i believed him after switching i recieved a call from southern electric a helpful lady called Stacey had a long chat with me it was a sales call but she was not pushy or rude in fact she was very helpful and explained alot of things i did not understand about energy and billing i did not agree… Read Full Review

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★★★★☆

“I changed suppliers from EDF to Southern when I moved...”

Written on: 17/05/2011 by reviewkitten (295 reviews written)

I changed suppliers from EDF to Southern when I moved into a new rental flat. The letting agency had a deal that should see us save 6% a year. Considering the flat has storage heaters every discount was welcome!

So far so good. The last bill was pretty much what I was expecting as we had a longer winter but now the storage heaters have been off for a few months I'm hoping the next bill will be cheaper. The only problem I have had so far is a lack of a key to the meter meaning I could not… Read Full Review

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★★★★☆

“I have had pretty good service from Southern Electric....”

Written on: 14/11/2010

I have had pretty good service from Southern Electric. The staff are always friendly, although it can take a while to get thorugh to them, on average, 20 mins but they are all very accomodating.

I was looking to switch to see if I could save money but after reading some of the reviews, I think I'll stick with them as I had trouble with BT for the previous tenants arrears that I was forced to pay and loads of trouble with Npower who, among other things hiked my bills right up and still owe me… Read Full Review

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★★★★★

“Southern Electric - Fair pricing - easy to read...”

Written on: 11/07/2009

Southern Electric - Fair pricing - easy to read billing - and ( best of all) ....genuine customer care.... I'm hooked, yiphee!… Read Full Review

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★★★★★

“I am a landlord with one property supplied with gas...”

Written on: 03/06/2009

I am a landlord with one property supplied with gas and electricity by Southern Electric. I chose this supplier over other (cheaper) ones because of generally good customer satisfaction according to online reviews. I felt I couldn't afford hassle from utilities companies as a landlord. I definitely have no regrets - the call centre is good, everything to do with connection, absent periods between tenancies, billing, and switching bills to the new tenant has been carried out efficiently and… Read Full Review

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★★★★☆

“We have just joined southern electric, and they sent...”

Written on: 23/01/2009

We have just joined southern electric, and they sent us a gadget that tells us exactly how much electricity we are using. Ok it uses electricity itself, but it is VERY interesting seeing what are the higher demanding appliances. Once we have assessed how to reduce our usage we will turn it off, to save even more electric!
I'm expecting their customer service to be good, as they are the same company as Atlantic, who we used to be with, and they were very good. (don't ask me why we changed, was… Read Full Review

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★★★★☆

“I have been with Southern Electric for both my gas and...”

Written on: 13/09/2008 by shopper2 (1 review written)

I have been with Southern Electric for both my gas and electricity for a long time and up until this week I have been very satisfied with the service.
I pay monthly by direct debit to spread the cost through the year. I have one gas fire, used occasionally in the winter, and storage heaters. I always make sure that my bills are not estimated.
I received my statements, based on accurate readings, this week. I am in credit on both, by £118 on the electricity, but I was told that I would need to… Read Full Review

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★★★★★

“It is very good to be with Southern Electric. They...”

Written on: 26/11/2007 by meenurajesh (3 reviews written)

It is very good to be with Southern Electric. They have good prices and their customer services are polite… Read Full Review

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