First Bush entertainment kit came, and great. It was pretty good. But after 10 days, the DVD player packed up and died. The Home retail/Argos/Bush customer service is pretty terrible, in dealing with the problem. I accepted a replacement. The replacement came broken - Broken Sub-Woofer. I phoned Argos to complain about the product, then found out Argos parent company owns Bush. Stay away from this poor product, breaking down after 10 days and then sending a broken replacement is an insult.

As I said above, I bought my Bush DVDAV11K DVD Home Cinema System from Tesco at a reduced to clear price of £35.

I thought it would be good to replace my old surround sound system. However, once I got it set-up according to the manual (yes I read it) I found that the only speakers that worked were the rear right and front right speakers.

I tried switching the cables and found that as I did that, it was the ports that were faulty.

So I returned the item and got home to set up the newer one. Although this had exactly the same problem again, it wasn't the wires, it was the ports.

I would not recommend this in the slightest, unless you want an expensive gift to prank a mate with. Although the sound quality that came out of the two speakers was reasonable, I would not recommend it.

Also, if anyone is thinking of returning their goods to Tesco, may I recommend trading for a different system, even if it means paying a little extra, as the second system I received had scratches on the bottom of the speakers, no Bush security seal, a shredded speaker wire, and the batteries were already in the remotes. I'm presuming someone had already bought the system and had the same problem.

With a limited budget and my first purchase of a cinema home system I went stright to the low end of the available systems. The Bush DVDAV11K at €149.00 seemed to be a good buy here in Dublin from Argos. Having set up the whole system I was impressed with sound quality and the controls. Two remotes for sound and player functions. then the first fault became quite apparent. The picture was in black and white only. No colour.

The machine was re-packaged and returned to Argos for replacement. The second machine was tested without connecting up all the speakers and this time I had colour. Whoopee! Within 10 seconds the colour faded and I was back to Black & White. This now two days before Xmas.

Obviously this was returned, but now I have no faith in Bush (including the quality assured sticker). I replaced this with an Acoustic Solutions DVD150AS at €10.00 cheaper and it works a treat.

Thus endeth the tale and I will never go near Bush again. I just hope someone from Bush reads this, as I could not find a Bush website with a complaints section. BE WARNED.