Atlas Choice Reviews - www.atlaschoice.com

★★★★☆
3.8 / 5
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★★★☆☆

“Over charging”

Written on: 27/02/2018 by Templeton188 (1 review written)

The car had a punctured spare tyre and the air inflow to the engine had fallen off indicated this, offside front indicator had a faulty bulb holder. I don't think this was checked over but only washed. They have also overcharged for scraths even by uk prices… Read Full Review

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★★★☆☆

“We waited over 2 hrs to receive car at the airport.”

Written on: 12/01/2017 by ggmail (1 review written)

We have hired a car several times previously and had no problems, however on this occasion the car was not at the airport when we arrived and we had to wait 2 and a half hours… Read Full Review

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★★★☆☆

“Good Service, Car ok”

Written on: 03/01/2017 by Paul-Essex (1 review written)

Service was good, car was very scratched and marked, however performed adequately (no break downs or problems). Given the low cost, it was reasonably good value… Read Full Review

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★★★☆☆

“Solmar car hire, San Javier”

Written on: 21/12/2016 by vlCochrane57 (1 review written)

Booking process good. Pick up @ airport good. The hard sell of insurance at the desk was very aggressive and I found it unacceptable. I was put into a position were I had to inspect the underside of the vehicle with a mirror in the pouring rain. I was told at the desk that if I returned the car even with a quarter of inch small scratch I would be charged at least 200 euroes as I hadn't taken their insurance. I actually found 5 scratches that were not on the paperwork at the desk. No doubt… Read Full Review

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★★★☆☆

“Car hire Dubai ”

Written on: 17/12/2016 by Dubaiers (1 review written)

I have used Atlas before at Abu Dhabi and found it excellent, unfortunately the hassle getting from Dubai T3 to T1 and to the hotel with my son who is in a wheelchair wasn't worth the saving, next time I would rent from someone inside the terminal. I am due to go to Abu Dhabi again in Feb 2017 and will hire from Atlaschoice… Read Full Review

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★★★☆☆

“Florida hidden cost”

Written on: 15/12/2016 by Swrg79 (1 review written)

The initial service was good picked up car of choice and gps quickly, the car was as expected and couldn't ask for any more. The fright came when I came to hand it back in and found that I was being charged $300!!! on top of £400 I had paid for the initial hire. When I had arrived after my 9 hour flight with 2 kids I just wanted to get to my villa and had not read the small print as I shoved my bags in the car and was handed the keys.nobody explained that when I signed my name on the dotted… Read Full Review

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★★★☆☆

“This second time, I did not like it”

Written on: 05/12/2016 by marcsilva20 (1 review written)

This is the second time I rent a car through Atlas Choice, to the same place. This time I did not like it, 1st because I had to pay twice the same reservation, after having paid to Atlas Choice, when I went to get the car they told me that I would have to pay again. Since it was Domingo I could not get in touch with Atlas Choice and therefore I could not verify if it was really the case or not. Even at the attendant level I liked the 1st partner much more than I did this time… Read Full Review

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★★★☆☆

“I didn't like having to pay upfront for the fuel and...”

Written on: 03/12/2016 by LamontSullivan1953 (1 review written)

I didn't like having to pay upfront for the fuel and then bring the car back empty of petrol. Ended up with more petrol at the end then when I started out as didn't want to risk running out of petrol on the way to the airport. Car felt a bit cheap and cheerful (Nissan micra) but I usually drive a qashqai so not surprising really. Service was quick, staff helpful and friendly… Read Full Review

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★★★☆☆

“BUEN SERVICIO PERO COCHE INFERIOR A LA RESERVA”

Written on: 03/12/2016 by KeonWalsh (1 review written)

El servicio muy bueno, gente muy agradable y que nos atendió estupendamente. Tuvimos que cambiar el lugar de entrega por un problema respecto al vuelo y no tuvimos ningún problema, una vez fuimos capaces de encontrar el número de información. Por otro lado, nosotros entendemos que nos han dado un coche de una categoría inferior al que habíamos reservado. Sabemos que pueden dar otro coche distinto al reservado como dice en la propia reserva pero también dice que la categoría ha de ser… Read Full Review

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★★★☆☆

“A little surprised”

Written on: 03/12/2016 by DaltonParker108 (1 review written)

Top Car Autoreisen seem to be a newish supplier at Arrecife Airport, didn't notice them last December. Desk conveniently placed in the arrivals hall, but a long walk to collect the car. At collection the staff seemed to be more concerned to talk to each other than concentrate on me. The main thing i didn't like and was not aware of before collecting the car, was that they charged my credit card 200 euros on arrival. Ok they retuned it a week later but in that week my credit card statement came… Read Full Review

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★★★☆☆

“Sloppy”

Written on: 02/12/2016 by zbDaugherty8 (1 review written)

We felt that we were offered a good service by Atlaschoice but not by their chosen supplier in Malta Airport (Goldcar). On arrival at the desk we were told by Gold car that the deposit for any insurance claim by them was 1900.00 Euros. I had understood on the AtlasChoice reservation form that the deposit figure was 1400.00 Euros and as a result had the settings on my credit card at maximum 1500.00 Euros. As a result they woudnt hire the car under the conditions agreed until I phoned… Read Full Review

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★★★☆☆

“Could Do Better”

Written on: 02/12/2016 by goajohn (1 review written)

Vauxhall Safira.The staff explained everything to us but I wish they wouldn't try so hard to sell us insurance rather than £1250 deposit on our card for any damage.We had already taken an insurance out to cover that but he still tried to sell it to us saying that the one we had was not as good as they used to be. The exterior of the car was dirty which made it difficult to check for damage before we signed for it we also had a job to see on the paperwork what damage was already marked on it we… Read Full Review

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★★★☆☆

“A bit average”

Written on: 01/12/2016 by Zariah336 (1 review written)

When arriving to pick up my rental I had to wait for 30 minutes even though there was only one person in front of me. The lady behind the counter although friendly was very slow and really took her time processing information. The car itself was great and the rental price fantastic. Will definitely rent again but hopefully next time the staff serving me will be a little bit more on to it… Read Full Review

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★★★☆☆

“Improvements Could Be Made”

Written on: 01/12/2016 by Brownesv279 (1 review written)

Picking up the car was as smooth as can be expected however, when returning the vehicle there was a lengthy wait for the minibus to drop me back at the terminal The other main issue is that my credit card was charged with a £400 deposit and i was told this would be removed after about 5 days which was what happened on previous occasions. This time it was not removed until 30 days had elapsed despite me emailing the company twice to remind them… Read Full Review

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★★★☆☆

“Good service, higher deposite”

Written on: 01/12/2016 by dtHagan115 (1 review written)

Good service in booking, good car with good service of rental company. Bad surprice was higher deposite as stated on the website of atlas choice. (Euro 2000,- instead of Euro 1050,-)… Read Full Review

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★★★☆☆

“Car Hire Gibralta”

Written on: 30/11/2016 by simonbradley (2 reviews written)

Gold car outside the airport! Yes you need to walk to Spain and then find the shop, you then get sent to an underground car park to collect the car. Not easy flight was delayed, peeing down with rain and pitch dark. Should have gone for a car hire in the airport! Car was ok though!… Read Full Review

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★★★☆☆

“CAR SUPPLIER PROBLEM”

Written on: 30/11/2016 by NONISHINNIS (1 review written)

The problem started with the first day that I noticed that the FIAT PANDA cigarette lighter did not my GPS/MOBILE so I could not travel to Delfi from Athens about 200 kms with the GPS/MOB on without charging for so long. I was instructed to take it to an electrician to fix it for which I was lucky because there was one near the hotel that we stayed. They did not give me any of their mobile number and as it was a Sunday I did not get a reply to all the Office fixed telephone numbers I was… Read Full Review

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★★★☆☆

“Booked a car for Alicante airport and it turned out to...”

Written on: 29/11/2016 by AlBo747 (1 review written)

Booked a car for Alicante airport and it turned out to be using Dickmanns who are off terminal. Got in late and waited for bus but no show. Got cab round to the hire place much to the disgust of the cab driver who lost his place in his queue for a short ride :) Service was a bit curt but it was late I guess. Car was great and new so no probs there. The biggest moan was the excess charge of over 900euro which we still haven't had back. Most of the bad feedback elsewhere is regarding this and… Read Full Review

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★★★☆☆

“Atlas Excellent but not Firefly”

Written on: 29/11/2016 by AdelaideHoffman3 (1 review written)

The transaction through Atlaschoice went smoothly. When we arrived at Firefly to collect car, the sales person was extremely friendly up to the point when I refused to pay 85 euros extra for insurance. I explained I had already taken extra insurance of excess refund and cover for windscreen, tyres etc. He became very abusive saying I had been tricked and I was stupid and had not read the terms and conditions. I explained I had done my homework and did not need the extra cover. I felt… Read Full Review

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★★★☆☆

“Car hire”

Written on: 27/11/2016 by Brown48 (1 review written)

Car was given to me EMPTY and told to find petrol station immediately, not good when I had just flown into the UK and it was 6pm and dark! Also the car had the biggest dent in the rear passenger door which I wasn't happy about. NOT HAPPY… Read Full Review

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