Malagacar.com Reviews - www.malagacar.com

★★★★☆
4.4 / 5
87% of users recommend this
  • Customer Service

  • Value For Money

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★★★★☆

“Common sense practicality and efficiency”

Written on: 23/10/2019

All we want when arriving at the airport is a seamless procedure without any potential for argument or sense of being 'ripped off'. So many car hire companies fail to make customers aware of the inclusions and omissions until they arrive at the desk. Malagacars lays out clearly on the website exactly what is included in their three levels of package so there's no room for misunderstanding. Once in the Reception office its up to you to see which desk to go to depending upon whether you have the… Read Full Review

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★★★★★

“Regular renter”

Written on: 13/08/2019 by 445Ramirez (1 review written)

I have used them loads of times. Good value, fast service and friendly staff. Although just off the airport, the shuttle only takes a few minutes and I think it is faster and less hassle than returning a car to the large on airport parking area the other car rentals use. It has never taken more than about 20 minutes from landing to driving away… Read Full Review

Malagacar's Comment

Written on: 04/09/2019

Thank you very much!

Regards,
MalagaCar.com

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★☆☆☆☆

“Malagacar - Warning!!”

Written on: 26/07/2019 by atikag977 (1 review written)

WARNING!!!! We left Malaga on 27th of June. This morning the company charged me 40 euros of 'administration fee', based on a speeding ticked issued on 22th of June in Cadíz by the local authorities, which is already paid almost a week ago, immediately after it was arrived. We booked and paid the FULL PACK rate, which includes, and I quote from their Terms and Conditions 'Fully comprehensive insurance WITHOUT EXCESS' end of quote. There's a huge list about fees which doesn't included in the… Read Full Review

Malagacar's Response to atikag977's Review

Written on: 04/09/2019

Hi Atika,

As stated in our terms and conditions:
"If the vehicle receives a fine during the rental period the lessee or main driver is held responsible. Said fines carry a cost of 40 €."

The Full pack includes additional insurance for any damage not covered in the basic rate, but obviously, it doesn't include infractions or negligence.

Best regards,
MalagaCar.com

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★★★★★

“Excellent service”

Written on: 10/07/2019 by andrewnicholas (1 review written)

I have used malagacar many times and have always been very happy with the service. I rented a 7-seater from them for three weeks in June 2019 and found their service, premises and staff to be even better than previous years. Unfortunately we had a puncture in a small town some 150 km away from Malaga and received excellent service from the company. Having phoned them,a breakdown vehicle arrived within 15 minutes of my phone call and I was transported, with the vehicle, to a tyre depot c15 km… Read Full Review

Malagacar's Response to andrewnicholas's Review

Written on: 04/09/2019

Thanks!

Best regards,
MalagaCar.com

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★★★★★

“fast and friendly customer service”

Written on: 11/06/2019 by andjelkacajic (1 review written)

good and professional handling at the customer desk. the description of the different packages very clear, no small letters to overlook. the fastest ever handling when we returned the car, no problems at all with the fuel level or anything. Next holiday in Malaga region, we will definitely use again Malagacar… Read Full Review

Malagacar's Response to andjelkacajic's Review

Written on: 02/07/2019

Thanks for choosing our company! See you soon!

Regards,
MalagaCar.com

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★★★★★

“First experience with Malagacar”

Written on: 05/06/2019 by aleksandernachev (1 review written)

I visited Malaga in may. It was my first time hiring a car from Malagacar. The car was excellent, very quick service, easy paperwork. No charges for the fuel, you just have to return the same amount you received the car with. Returning of the car took no more than 5 minutes, very fast transfer from/to the airport with the buses of the company. Highly recommend!… Read Full Review

Malagacar's Response to aleksandernachev's Review

Written on: 02/07/2019

Thank you Aleksander!

Kind regards,
MalagaCar.com

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★★★★★

“Best car rental out”

Written on: 06/05/2019 by Antiguan (1 review written)

fantastic service from start to finish no hidden terms,great friendly staff ,good cars.definitely recommed to family and friends… Read Full Review

Malagacar's Response to Antiguan's Review

Written on: 02/07/2019

Thank you very much!

Regards,
MalagaCar.com

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★★★★★

“Very good car rental”

Written on: 02/05/2019 by Michael_PZ (1 review written)

Very good experience. I was surprised that the car (Fiat 500) was brand new. It served us very well over our 2-week holiday. The staff are very responsive (email answered overnight and the best part with full package was that you just drop off the car without any hassle. Literally, just drive to the drop-off point, leave the keys inside and hop on your plane… Read Full Review

Malagacar's Response to Michael_PZ's Review

Written on: 02/07/2019

Thank you, we hope to see you again very soon!

Regards,
MalagaCar.com

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★★★★★

“Super and fast service!”

Written on: 07/03/2019 by liiaiskul (1 review written)

Very fast and friendly service! I'll book again when visit Malaga!… Read Full Review

Malagacar's Response to liiaiskul's Review

Written on: 02/07/2019

That's great! Thank you!

Best regards,
MalagaCar.com

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★★★★★

“Super SERVICE and PRICE”

Written on: 04/03/2019 by TaniyaWhite (1 review written)

Malagacar.com The people in office are nice people - quick, kindly and helpfull. I use malagacar every time I am in Spain. My son and my 2 daugthers also use the firm. Therefor we remnt cars I think 15 times a year all incl. Satisfied every time. Best Regards Kristian Oestergaard… Read Full Review

Malagacar's Comment

Written on: 02/07/2019

Thank you!

Regards,
MalagaCar.com

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★☆☆☆☆

“Worst service ever”

Written on: 25/02/2019 by etodd (1 review written)

I have hired lots of cars in Malaga over the years. This is my second and definitely the last time with Malagacar. They rented me a car that had a flat battery after lees than 100km - I had only used it to drive from Malaga to Nerja and then 3 times to the supermarket. The first time, the kind man from the breakdown truck service restarted the car with jump leads and then advised me to drive for half an hour to recharge the battery, which I did. A few hours later we tried to restart the car to… Read Full Review

Malagacar's Response to etodd's Review

Written on: 02/07/2019

Hi, I'm sorry you had a bad experience with us, did you receive a reply from our manager?

Regards,
MalagaCar.com

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