Sandbach, Butters John Bee Reviews

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Latest Reviews

★☆☆☆☆

“Poor customer service, lacking help”

Written on: 10/06/2021 by AydinEmery (1 review written)

I rang to view a property with Butters John Bee (review covers two of the Cheshire/Staffordshire branches), having got an evaluation, with photographs ready for our instruction to put own property on market with other Sales Agent. Was told an agent would get back to me. I had to ring again and was told the person was in meetings. I also contacted via email form to view another property but not to be contacted during certain hours due to an important meeting. A different agent contacted me… Read Full Review

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★☆☆☆☆

“beyond belief ”

Written on: 10/09/2014 by vron1 (1 review written)

My son and daughter in law are renting a house through Butters john Bee. 2 Weeks ago, their oven stopped working and their toilet handle, which was rusted through, snapped off. Down the line - 2 weeks later they are still without a flushing toilet, and the maintenance department came yesterday - removed the cistern without permission and now they have to flush the toilet using buckets of water- my daughter in law is 7 1/2 months pregnant - Many phone calls have been made - sometimes messages… Read Full Review

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★☆☆☆☆

“I only gave one star because it won't let you leave 0...”

Written on: 16/07/2010

I only gave one star because it won't let you leave 0 star.

Butters John Bee have show me nothing but incompetence and a total lack of customer care. They clearly do not communicate across their departments and hardly ever ring back (once in 10 calls is the truth - I have evidence).

Very very very disappointed and do not recommend that you use this company if you wish to rent out your property through an agent… Read Full Review

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★☆☆☆☆

“I am appaulled at the oversell the Sandbach branch...”

Written on: 23/06/2010

I am appaulled at the oversell the Sandbach branch made to us as to their level of 'high service'! We had our house on the market with them for over a year and had only 2 viewings (another 3/4 were mysteriously cancelled at the last minute, were they ever made?? or just an attempt to feign that they were securing interest). In same period we had the house on with another agent, who acted as joint agent, in contrast they were extremely proactive and we had over 20 viewings in the same timeframe… Read Full Review

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★☆☆☆☆

“here's a copy of a letter I sent to the BBC regarding...”

Written on: 08/10/2009

here's a copy of a letter I sent to the BBC regarding the services of Butters John Bee estate agents...

I would like to express my dissatisfaction with a prominent local estate agency in Stoke on Trent.
I want to share my experiences with the BBC as I feel many other residents of Stoke on Trent may have had similar poor experiences which you may or may not be aware of.

On the 20th August 2008 I was served an eviction order from the county bailiffs as the landlord of my rented property had… Read Full Review

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☆☆☆☆☆

“It takes ages for Butters John Bee estate agents to...”

Written on: 13/09/2006 by mediamogul6965 (3 reviews written)

It takes ages for Butters John Bee estate agents to come back to you. We ended up dealing with the seller directly to cut them out as they were that unhelpful, and useless at getting in touch with their own client. It is difficult not to use them if your dream house is on the market with them though!… Read Full Review

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☆☆☆☆☆

“Butters John Bee estate agents don't keep buyers...”

Written on: 12/07/2006 by Johndodd (1 review written)

Butters John Bee estate agents don't keep buyers updated with fortnightly updates on the sales enquiries. Prospective buyers have complained about the time taken to retrieve sales details.

The current sales staff I assume have been there for years, maybe they are family members, so what's the point of them adding value to this business? They know they have a job for some time and it won't be questioned… Read Full Review

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