I placed an order for the sand and shells in a bottle on May 14, 2010. On June 15, 2010 when the product still has not arrived nor have I received any indication of the status, I cancelled the order. I received an email back indicating that they may not be able to cancel the order if the item has been processed or shipped. Two weeks later, I get the product in the mail and I "return to sender". They send me an email indicating that because it is a personalized item (they sent me a sheet of stickers to go on the bottles), that I am unable to return it. DO NOT ORDER ANYTHING FROM WEDDINGCHANNEL.COM they take entirely too long to process an order and they will get you if you are not satisfied!!! BEWARE!!

I placed an order Jan. 25th and did not receive it until Feb. 18th. Granted I did choose ground shipping and there were a number of snowstorms, but that is still quite late and not even close to "6-7 business days." When the box arrived, half of it was torn open. Luckily, the contents inside were not damaged. I'm glad I did not pay full price for their service.

I plates an ordered back in September 2008 with the Wedding Channel and that merchandise is back order. It won't deliver until December 2008. In November I received an email from them to tell me that my merchandise already ship to my house. I never received it. So I called and they told me they will ship them again. A month later I called and they told me that merchandise is back order and won't avaliable to ship out until April. I canceled that order and requested credit back to my account. It have been over month I still haven't received a credit back yet. Everytime I call them I have a different answer. They all promise me to credit back to my account but they never did.

I believe that Weddingchannel.com has been spamming me. I, in great error, created an account at the site. Now I cannot find a way to opt out of their emails and cannot seem to delete my account. I have emailed them several times and they continue to send me the same apparently irrelevant form letter responce. I called, but the the phone system just continues to say your call will be answered in 1 minute and 30 seconds. I got 20 minutes of that and hung up.