GumTree www.gumtree.com Reviews

GumTree www.gumtree.com
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Latest Reviews

“My rights taken away with zero communication”

★☆☆☆☆

written by Jaylen149 on 25/06/2021

Hi, I posted an ad a week ago to sell a kitten of my own, and my ad has been removed straight away with no explanation and no refund. I tried for days to get some information but only had robotic answers that I breached the rules, with no more explanation of what rules I was not following. Also I was informed I couldn't get a refund as I didn't comply to the Gumtree policy, but at that still didn't know what was my "supposed" mistake ! It took 5 days of patience to finally have a human answer through the live chat (by the way it's not really a chat, because you cannot "chat" with anyone, you are sent an automatic answer and disconnected straight away), and I was vaguely told that I've already posted 2 ads for pets in the last 12 months with another account, which is completely wrong and I wonder where they got that from ? I offered to send my ID to prove that I'm a legal individual person, or talk on the phone or on video to someone to show I am not usurping anybody identity, but no answer and no possibility to talk to anyone. I have the right, like any other person to sell kittens and if they don't accept my application with no reasonable reason and evidence that I did wrong  Nobody to talk to, no investigation from their side, I want my rights back and sell my kitten before I have to drop him in a shelter instead of him having a loving family. As a woman, I feel discriminated and isolated.

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“Gumtree Security !?!”

★☆☆☆☆

written by DeanoGB on 05/04/2021

The initial part is not Gumtree's fault, but their lack of action is. My ad for item selling for £350 just attracted time wasters. Not one genuine buyer. The person in question told me they had cancer, upon searching Google it's a known scam. I feel strongly about someone lying about that in order to scam another... but on Gumtree you cannot leave any written feedback, so i'll do it here and try selling my item elsewhere now. =========================== 22-Mar-21 Thanks for the reply Gumtree I am well aware of how to keep safe on the internet. Some of the issue here is that despite the person having lots of negative feedback, in no way can you inform others that this account is run by a scammer, there is no free text option to do so. Their account remains active on your platform. Giving your customers the ability to feedback on such an experience in an appropriate manner would be good, along with the ability to easily report and block such an account. Something Gumtree should consider to 'clean up' its market place ================== 5-April-21 So despite an email to me from Gumtree stating "I've escalated all info I'm happy to confirm that appropriate action has been taken on this user's account. on the 22nd March" people are still falling foul of this scammer. As of today, I can see that 6 sellers have fallen foul of this account 5 days ago, with 12 more 6 days ago. So on the the 31st March & 1st April, some 9 & 10 days after Gumtree stated the above. From what I see, the account is still active. How can anyone ever have any faith in Gumtree security ?

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“DO NOT place your mobile on a Gumtree ad!”

★☆☆☆☆

written by Zakspade on 04/11/2020

I have had the same mobile number since 2008. Since then I have only had ONE marketing call (if you exclude the flood from my previous network provider which made me switch away from them when they didn't stop when instructed). Two days ago I posted an ad up on Gumtree for the first time. In the two days since I have had FIVE calls on my mobile used on the ad - all from jerks who want to offer me support for "my accident I have suffered in the last 5 years." Maybe a coincidence, but I strongly doubt it - enough so as to Post this Review online so as to warn others to think carefully before allowing anyone (especially Gumtree) to have your PRIVATE mobile number. Gumtree have a system whereby you only get to see the full number if you login to the site (even as a buyer). Clearly - in my opinion - wasters who 'ambulance chase' either create login IDs to allow them to harvest mobile numbers, OR, Gumtree don't obfuscate private telephone numbers as well as they would have you believe. I had a quick peek online regarding the wisdom of placing an ad on Gumtree, including one's mobile phone number. I wish I'd done that BEFORE uploading mine on that ad!!! Clearly I am not alone. Apparently the wise way is to list the ad with ONLY a contact email address - and one that is dedicated to Gumtree as opposed to one's main email address. Hopefully this review will help anyone considering Gumtree as a place to sell something.

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“Tried to sell car for months, 0 buyers calle, 40 sales...”

★☆☆☆☆

written by aceChipping on 03/02/2020

I tried for months to sell my car - reduced price of car over that time by 30%. I got ZERO calls or emails from buyers. But as soon as I posted my first advert, for the next month, I got call centres phoning me about an accident I never had. Gumtree is a useless waste of money. Put my car on a (expensive) 'auto' sales website & sold within 24hrs.

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“Terrible Site”

★☆☆☆☆

written by g.imray on 23/06/2018

I've been trying to sell items that I no longer need, the got taken off the site within a day. I emailed their customer service and the response I got was that my account had suspicious behaviour, which I was a bit baffled by, all I was trying to sell was a BMX. After half a week I was told that my account was under review and that all restrictions was removed, so I tried posting my BMX again, and it went straight into the removed ads part of the site. Very disappointed and I would discourage anyone to use gumtree.

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“To all gumtree users! This is my Story! I'm...”

★☆☆☆☆

written by McAllister160 on 19/05/2018

To all gumtree users! This is my Story! I'm writing this to try and make people aware of this company (gumtree)! I have posted an ad today on the services section and was charged £14.99! The ad was not posted, so I contacted them via the “chat option” to find out why the ad wasn't posted. A person (not very helpful), said that I had breached the posting rules and instantly blocked my account (which I had for many years) and ended up the chat session, giving me no chance to contest – he said he was going to email me the conversation, but never did. I then tried to open another chat session, although I could no longer contact them! I found a customer service phone number on google and called them, the person who I spoke to was very helpful and read through my ad; she said she didn't know why my account had been blocked and that she couldn't see anything on the ad that breached their Terms and Conditions. She then said to me that there was nothing she could do, once the account’s been blocked – that’s it! I asked about the fee of £14.99 and she said that GUMTREE doesn't refund any fees for ads even when they haven’t been posted! Gumtree then sent me two identical derogatory automated emails saying that “MY ACCOUNT HAD BEEN RESTRICTED BECAUSE I DIDN’T COMPLY WITH THEIR RULES, TO THE LEVEL WHERE THEY THINK IT’S BETTER THAT I NO LONGER USE THEIR WEBSITE” !!! Also: “WE KNOW YOU ARE GOING TO QUESTION THIS BUT WE ARE CONFIDENT WITH THE DECISION SO WE WON’T REPLY TO ANY FURTHER QUESTIONS YOU HAVE”. I think this is outrageous! I have been a client for so many years and have been posting personal as well as commercial ads for my company, which costs over £45 each. On this occasion, they were happy to take my money, and then block my account without giving me an honest reason why they did it, and gave me no chance to contest! “GUMTREE USERS; BE AWARE OF THIS ACTION BY GUMTREE AS IT APPARENTLY HAPPENS A LOT”. THE GOOD NEWS IS THAT IF THAT HAPPENS TO YOU, YOU CAN CALL YOUR BANK AND THEY WILL STOP THE PAYMENT!

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“To all gumtree users! This is my Story! I'm...”

★☆☆☆☆

written by vladimirsoares on 17/05/2018

To all gumtree users! This is my Story! I'm writing this to try and make people aware of this company (gumtree)! I have posted an ad today on the services section and was charged £14.99! The ad was not posted, so I contacted them via the “chat option” to find out why the ad wasn't posted. A person (not very helpful), said that I had breached the posting rules and instantly blocked my account (which I had for many years) and ended up the chat session, giving me no chance to contest – he said he was going to email me the conversation, but never did. I then tried to open another chat session, although I could no longer contact them! I found a customer service phone number on google and called them, the person who I spoke to was very helpful and read through my ad; she said she didn't know why my account had been blocked and that she couldn't see anything on the ad that breached their Terms and Conditions. She then said to me that there was nothing she could do, once the account’s been blocked – that’s it! I asked about the fee of £14.99 and she said that GUMTREE doesn't refund any fees for ads even when they haven’t been posted! Gumtree then sent me two identical derogatory automated emails saying that “MY ACCOUNT HAD BEEN RESTRICTED BECAUSE I DIDN’T COMPLY WITH THEIR RULES, TO THE LEVEL WHERE THEY THINK IT’S BETTER THAT I NO LONGER USE THEIR WEBSITE” !!! Also: “WE KNOW YOU ARE GOING TO QUESTION THIS BUT WE ARE CONFIDENT WITH THE DECISION SO WE WON’T REPLY TO ANY FURTHER QUESTIONS YOU HAVE”. I think this is outrageous! I have been a client for so many years and have been posting personal as well as commercial ads for my company, which costs over £45 each. On this occasion, they were happy to take my money, and then block my account without giving me an honest reason why they did it, and gave me no chance to contest! “GUMTREE USERS; BE AWARE OF THESE ACTIONS BY GUMTREE AS IT APPARENTLY HAPPENS A LOT”. THE GOOD NEWS IS THAT IF THAT HAPPENS TO YOU, YOU CAN CALL YOUR BANK AND THEY WILL STOP THE PAYMENT!

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“Was selling a car and made BIG mistake ”

★★★☆☆

written by benjybedford on 14/07/2017

Posted an ad for my car. Gumtree asked for my phone number. I gave it and my ad was activated. Moments after I had never had so many calls re car accidents! They were queuing up!! It was like Heathrow airport on my mobile.... Overseas calls about the car accident I had had (But didn't have!)

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“contact numbers are premium rate, ”

★☆☆☆☆

written by lago on 18/06/2017

All contact numbers are premium rate , watch out!!!! 0737 0792 0759 0751 and more and more...”

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“explanation would be nice;”

★☆☆☆☆

written by on 29/05/2017

I tried to advertise cocker spaniel pups on gumtree but they blocked my advert.When I tried to find out why ,via email, the reply just said we make the decisions and no further correspondence will be entered into.I am not involved in puppy farming ,have never advertised pups on line before.In fact it is 14 years since I last bred a litter of pups.I think this is a very high handed and arrogant way to run any business and customers should be treated with a little more respect.

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“Gumtree don't care about facts and favour big...”

★☆☆☆☆

written by ecossebloke on 06/03/2017

Maybe it is because Gumtree is owned by Amazon that they favour companies like Apple over more independent manufacturers. That certainly seemed the problem when I tried to put my mobile smartphone up for sale - made by a smaller independent manufacturer. I put up an advert that was factually correct, even added a link to an independent review, but Gumtree didn't like a smartphone similar to one of their favoured Apple phones but for a more realistic price being online, no matter how accurate the information was. I had an online dicussion with a so called customer care person who clearly didn't care at all. he told me to do what i liked and that they were not going to accept the advert. I have been a Gumtree customer and advocate for several years, despite the many shammers, non jobs advertised and the countless adverts reported for being dodgy that were left up. I am now never going to use Gumtree again.

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“Non existanr items.”

★☆☆☆☆

written by 441Schaefer on 05/03/2017

Gumtree is riddled with ads for items that dont exist you text, telephone or email with no response or they respond to emails and play games with false information making sure they never supply an address to view because the item does not exist.I can only assume that they are sad lonely pathetic people with no friends and thats the only way they can get emails.Another problem is that if a genuine item gets sold hardly anyone marks the ad sold or better still removes it!Ive lost count of the amount of time and hassle Gumtree has cost me.

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“Absolutely rubbish”

★☆☆☆☆

written by sexy589 on 15/02/2017

I've paid for my add to be advertised for 14 days and had not a single reply i had nearly a 1000 views on my add but not had a single response. Even though I've paid for featured and urgent my add seemed to appear on page 5,6,9 it was rarely on the first page. I'm pretty disgusted that they advertise your add will appear on the first page but never seem to be there. I find it very difficult to believe that a 1000 people is looking at your add but not responding. They are quick to take your money but very poor when ringing for help. I would suggest not to use Gumtree to advertise anything waste of time.

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“Cant get hold of anyone when you have a problem”

★☆☆☆☆

written by on 07/02/2017

The first time I have attempted to sell anything on Gumtree, added my paypal account and then within hours had sham texts and emails, having already been shammed on ebay (which owns Gumtree) and my paypal account being hacked I immediately tried to take my paypal account off, couldn't do it couldn't contact anyone, keeps coming up error on the live chat and no other way of contacting anyone I had to delete my account after a couple of hours. We need to be able to contact people to be able to sort problems out especially if its not a standard problem. It seems to be a common problems with these large sites, nobody seems to care.

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“All dealers same stuff day after day.”

★★☆☆☆

written by MarissaReid on 11/09/2016

I live in Glasgow. I come on to sight to look for furniture items and everytime I do its full of the same stuff being sold by the same second hand furniture dealers. There's very little outside of them when there is its frequently snapped up painted or not and then advertised with all there other goods. It gets boring same over priced stuff day after day. Its spoiling what used to be a good sight and still is outside of Glasgow and the 15 miles of dealers. Unfortunately they're too far away from me. Please do something about this because I can't be the only person sick of it.

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“Gumtree soooooo slow”

★★☆☆☆

written by hellomelittlelovely on 25/08/2016

Gumtree is so slow. Often it tries to load too many advertisements plus numerous add-ons so it is often several seconds before your search appears, then several more seconds before you can navigate the page. My computer is fast and my adsl2 speed is 10 meg/sec so can't blame that. Other websites load and operate quickly, it's just Gumtree that is PAINFULLY slow.

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“Never use again ”

★☆☆☆☆

written by Seamuso353 on 18/07/2016

Happened to me too. After paying for a featured ad, my account was blocked, no refund, no reason, nothing. Customer support is worst I ever seen. Finaly I have decided to move forward, I have found a really interesting site 1stbuy.co.uk, which seems better then any other out there. No spams, no thousands of duplicates ads, very clean, worth a try.

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“Gumtree - Avoid it like the plague.”

★☆☆☆☆

written by Goodserviceisdead on 17/07/2016

Problem pretty much the same as everyone else. We did manage, after nearly an hour on the phone, to finally get thru to a real person who was actually quite helpful, but could not answer why account had been blocked. When we did as she said, change password etc it still did not work. She said the ad would be posted again and bar taken off, no such luck. The first time we called we got hung up on or the connection was cut, but we got an email saying thanks for calling and here are the details of your call, blah blah. Of course there were no details cos we never spoke to anyone. We also got one of these emails after the eventually successful call. i.e., the call was successful, the outcome was not. I think GT was great once but the problem seems to have started since eBay took over....... Meanwhile we have started up another account with a friend so we will see if that works.... So, why are they having all these problems? Are they being hacked? Sure won't be using them again, they are completely unprofessional. The Australian one still seems to be working fine at this time - we used it recently. I guess we will find out if it is messed up as well in the near future..... Gumtree, you have lost us as well due to your poor service etc.

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“he comes out to my house and started the job which was...”

★☆☆☆☆

written by JessieCompton on 15/07/2016

he comes out to my house and started the job which was okay, but i had to leave the house and my wife was in the house, after about 1hour 30mins this plumber said to my wife iam sorry i cant compete the job as i have just had a hart attack, he then carried all his tools out to his van , showing no signs of having or had a hart attack,( the signs are grey ish colour to skin clutching of chest and not been able to move due to the pain), both myself and wife think he is crapping because just before he had the so called hart attack he answered a mobile phone call, like i said he was not showing any signs , he never asked if we could call him a ambulance in which we would have, he drove off my street leaving a part job done

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“Tried Gumtree instead of eBay and can honestly say...”

★☆☆☆☆

written by JamalArnold111 on 23/04/2016

Tried Gumtree instead of eBay and can honestly say what a sad world we now live in,foreigners wanting to barter you down to practically giving your goods away,people who can't spell or add 2 and 2 together and sad individuals who just message asking silly immature questions because their brain hasn't matured enough to work out the simplest things in life. If you value you're sanity then please avoid this site.

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Asked by ianross1958 on 2nd February 2016 Report this content
I can't see the ad I paid for in homes to let, yet I have paid and had confirmation of the ad. I have tried the live chat only to be told that your sorry an error occurred after waiting for some time. What should I do? I thought Gumtree was better.

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Answers (1)
Report this content banburyone Written on: 02/02/2016
Gumtree are a useless company, over the years they have got worse and they are simply a waste of time to use. Dead in the water now
Asked by laurplatt on 23rd November 2014 Report this content
Who else thinks that gumtree customer service is the worst ever?

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Answers (13)
Report this content theukbard Written on: 25/11/2014
they are a disgrace and everyone knows that, they are S.C.U.M and you should avoid them
Report this content 10bottles Written on: 25/11/2014
in the UK, Australia and South Africa, there are forums, review sites, all with complaints about gumtree, its all over twitter, facebook and other social media sites, people are sick to death with the disgusting service offered by gumtree, lets hope that there masters E Bay close them down soon as they are unwanted and clogging up the internet
Report this content findergeneral Written on: 25/11/2014
last time I used gumtree was 2 years ago and I see they are still the same, they are the Imbeciles of the internet, and that means "people with moderate to severe intellectual disability". Sounds like gumtree ? of course it does, new face lift to the site but underneath the same old Imbeciles running it. Simply not worth dealing with, bunch of timewasters
Report this content monkeyworld Written on: 26/11/2014
gumtree is without doubt the biggest bunch of rubbish on the internet, they are children playing games and trying to be adults, they lost the plot about customer service a long time ago, loved the zoo comment on an earlier post as i was at london zoo today and called out to the monkeys "GUMTREE" THEY responded ooh ooh ooh, ring any bells with you guys
Report this content 10bottles Written on: 28/11/2014
gumtree are now a site that is impossible to deal with, deleted ads and they do not have the common courtesy to tell you, Gumtree terms are so ambiguous which are designed to suit their needs, bit like the way the banks operate and we all know people hate and do not trust the banks, same with gumtree. They have now dipped to an all time low and if they want to be rude to people, their potential customers just vanish. People will not put up with such a poorly run company
Report this content thebeam001 Written on: 03/12/2014
such a poorly run site just like most of you here, my experience with gumtree was a disaster and I would never use them again as they treat customers as if we are enemies. They keep deleting my advert and do not tell you why, when emailing them, they ignore me, then this week I get lots of spam from them promoting gumtree but HEY, they deleted my advert so it is obvious that are just collecting email addresses to send unsolicited emails, be warned, gumtree is not a site to use, they pretend to be a classifieds site but in reality they are collecting data which they use and probably sell to others, it's strange that the email address used was only for gumtree but I am now getting junk mail from companies I do not know of. Let us hope that in 2015, gumtree is taken down, they are of no use to consumers
Report this content stonedup Written on: 03/12/2014
Gumtree are a complete disgust now, they are not interested in customers or potential customers who might spend money. Advertising costs are just plain silly and very greedy and even if you pay them, the chances are very high that your advert will be deleted without notification from gumtree then you get rude staff who refuse to refund. Nobody should use them, and thanks to twitter more and more people are now fully aware to avoid gumtree
Report this content radartracey Written on: 10/12/2014
I think most people know all about gumtree and their disgusting antics, I get them from twitter every day telling me to avoid gumtree, just the same on here, gumtree must be the most hated site online, very sad management to ignore all of this
Report this content monicleboy Written on: 11/12/2014
BAD MOVE by gumtree trying to charge stupid high prices and expect customers to buy, simply they won't, it is the current joke. Couple that to replies to adverts that are down by some 90% and it shows that gumtree is not a favourite site for anyone, it is very expensive advertising for little or no return and therefore a complete waste of money so be warned, you will not get the responses you want so spend your money on sites that people trust, gumtree is not one of them…
Report this content londonexpert Written on: 11/12/2014
gumtree is a white elephant now I actually managed to get a job advert on gumtree WOW ?? BUT .... responses are very bad, it is certainly not worth paying for an advert with gumtree as compared to other classifieds sites (that are free), the response rate is the least on gumtree compared to other sites. I suppose this has resulted because of the sheer contempt gumtree show to its customers. Lack of replies has put me off gumtree for good and I would imagine countless 1000's of people no longer use them, who can blame them, gumtree is just a waste of money
Report this content start4one Written on: 12/12/2014
such pathetic management on gumtree whoever manages gumtree should get out, this is without doubt, the worst site on the internet, difficult to believe that the owners e bay approve of the disgusting way they treat customers, it actually shows that e bay supports a s.c.a.m company such as gumtree, the staff at gumtree are clearly droids and it is understandable that they are collecting so much bad feedback. Who on this earth would use gumtree they are a pathetic site, don't waste your money
Report this content pittsonline Written on: 12/12/2014
constant deletion of adverts gumtree is the pitts as a company, they just delete ads like it going out of fashion, MY ADVICE to everybody ---- DO NOT USE GUMTREE
Report this content pumkinsalive Written on: 10/01/2015
Timewasting bunch --- ignoramus company "an ignorant or stupid person". That sums it up for the satff and management of gumtree, they are rude with no customer service. They delete adverts without telling you, I mean how ignorant is that. If you are looking for a good place to advertise they are plenty of good sites around but never use gumtree especially as they will take you money, delete your advert and refuse to refund to you. They are not to be trusted with your money, best advice is do not use gumtree EVER
See All Answers
Asked by sarumplus on 25th October 2014 Report this content
Who else is finding that Gumtree no longer works?

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Answers (37)
Report this content augersmith Written on: 27/10/2014
gum tree no longer works, replies to job ads down by 95% meaning a complete lack of interest from millions of people. If you are an employer do not waste your time with gumtree and that includes spending money on very expensive advertising. Gumtree created this problem themselves so they have to live with it
Report this content Lancashire_Lofty Written on: 27/10/2014
To many other options to advertise in on the internet you cant really charge much these days if anything.
Report this content pollardreck Written on: 27/10/2014
I will never use them again, nasty people. I have told all my friends and contacts never to use them, word and mouth spreads fast, gumtree cannot be trusted plus the site is dead nowadays
Report this content MarkGuthrie2742 Written on: 27/10/2014
My last job ad produced just one reply and cost about £40. People tell me Gumtree is still good for free stuff and advertising for work but for recruitment my experience says "forget them".
Report this content diddydodd Written on: 28/10/2014
There was a time when lots of people would reply to ads on gumtree but now, just one or two replies which proves gumtree is now a dead site and not to bother with, plenty more ad sites now so gumtree is the last site I would use and, they are so expensive, they have priced themselves out of the market place now
Report this content timertimer Written on: 28/10/2014
gumtree is run by very sad people who lost track of customer service and chose the path of being nasty and rude, that is why nobody wants to use them, twitter and facebook is full of this about gumtree and the management live in their own little word thinking they are the number one site, in reality they are very low class now
Report this content nogworm Written on: 28/10/2014
Like most people gumtree has become a disaster, no longer works total lack of responses to adverts and lack of adverts in the jobs section. Guess most people realise gumtree is now a junk site, they should have behaved themselves and not be so nasty to customers
Report this content hulohuly Written on: 29/10/2014
It really is a stupid site now. Why they still think they are the number one classifieds site beats me .... stupid prices, poor responses, a complete waste of time and my advice to everyone is don't touch them, you will waste your time and money
Report this content buyerbewareofgumtree Written on: 29/10/2014
Too much bad publicity about gumtree on sites like these, BBC exposure on "rip off britain" "watchdog" so who in their right mind would use gumtree and that is why they are dead. Add to this very poor staff and service, taking money and not giving the service paid for and no refund, gumtree has a major chip on their shoulders
Report this content itsjustajoke Written on: 30/10/2014
gumtree is a low life site, it is full of fake adverts, they cannot be trusted, use gumtree at your own peril
Report this content tattatyop Written on: 31/10/2014
I dont know of anyone who uses gumtree now, the plebbies who run gumtree destroyed it themselves. Bad attitude problem and no customer service, they must be losing a fortune
Report this content americanlondon Written on: 31/10/2014
There is no point in advertising for jobs on gumtree, just 2 replies in 4 weeks, would never spend money with gumtree, they now have such a bad reputation, its not rocket science people, gumtree cannot be trusted, the new owners have destroyed it, step by step with their stupidity. Never spend money with gumtree they are a waste of time
Report this content diddydodd Written on: 01/11/2014
It can no longer work whilst they think in the crazy way they do, rudeness is uttermost in their tiny minds, constant deletion of ads, cannot be trusted with your credit card, failure to provide a good service, completely ignorant, holding customers in contempt etc etc etc, people just avoid gumtree now, who can blame them
Report this content earthcalling Written on: 01/11/2014
silly question really, everyone knows that gumtree is not a site to use
Report this content sarumplus Written on: 02/11/2014
has not worked for ages, people will NOT put up the rubbish they spit out. It is now a site with a pretty front page but inside its worse than ever
Report this content kangers778 Written on: 02/11/2014
For job ads it has not worked for ages. These thicko people do not even have the good manners to tell you if the ad has been deleted, no wonder they are hated
Report this content toggles22 Written on: 03/11/2014
Seems most people agree, gumtree is the worst classifieds site on the internet, the more rude they are the more people will go away, there are nutters on the internet then gumtree takes the top prize for top nutters
Report this content bicklebat Written on: 03/11/2014
Cannot get an advert to go live, they just delete it without any explanation, so rude, they don't want customers do they. There are better more user friendly sites around, suggest you never use gumtree, does not work
Report this content primawatch Written on: 04/11/2014
If you are looking to place an advert on gumtree do not bother you will waste your time, either they will delete it or you will not get many replies and take note, if you are silly enough to pay for an advert, you will not get a refund if they delete it. BE WARNED
Report this content radartracey Written on: 05/11/2014
Guntree is a really terrible site to deal with, they delete adverts without telling you, so rude and very ignorant but that seems to be the staff at gumtree. Bet if they were nice to customers they would have 1000's more but its current trend of rudeness and review sites like this, it is MINUS 1000's, peeps you would be nuts to use gumtree
Report this content mrlandlord Written on: 11/11/2014
gummtree are a nutcase company. no respect for customers, not to be touched, complete waste of time
Report this content pogoit5 Written on: 19/11/2014
Don't gumtree get it ,,, they are not liked and every day, more and more people get to hear how bad they are through twitter. They are in the same family as e-bay and paypal, so who could trust any of them. Such a daft a lot, nobody likes you
Report this content richardsreview Written on: 19/11/2014
Rude and just plain nasty, they are not in the interests of the consumer. From what I read here, everybody thinks the same and clearly they cannot be trusted. As they are owned by e bay and a link to pay pal, all 3 cannot be trusted
Report this content tritagain Written on: 22/11/2014
Nobody should use gumtree, you cannot trust them, worst classifieds on the internet bad manners, they delete ads without telling you, very rude people and they are a waste of time to use. I strongly advise anyone who wants to advertise, never use gumtree, there are far better sites around as you will waste your time with gumtree
Report this content tritagain Written on: 22/11/2014
and .... if you pay them, they still delete adverts and refuse to refund money, 100% ROGUE TRADERS
Report this content laurplatt Written on: 23/11/2014
“zoo time at gumtree” Seems to me they train up monkees to do the job of customer service, maybe we should give all them a banana to chew on, that is about the level of gumtree staff, monkees as staff and gorillas for management. So if you want to see gumtree in action, go to London zoo and visit the ape area, all the staff will be there…
Report this content crugersback Written on: 23/11/2014
worst classifieds site on earth, no customer service whatsoever, constantly delete ads just leaving the rubbish, no confidence in them especially with credit cards, a dangerous greedy site just money grabbing and a site never to use, it no longer works anyway
Report this content blueskies2 Written on: 23/11/2014
Gumtree is not worth dealing with, constant deletion of adverts without any reason. The more they upset people, the less money people will spend, wonder what planet they were born on. They are trying to charge stupid high prices for a service that does not exist and no longer works. Tweets are coming in thick and fast now, they seem to think that they are the UK's No 1 classifieds site, again proving they are living on another planet
Report this content tommydog10 Written on: 24/11/2014
I have had similar problems with ads being deleted, the staff are just wasters, not interested in a good service It seems that advertisers and buyers alike no longer bother with them, they have such a bad reputation, I would not want my company to be linked to them,
Report this content findergeneral Written on: 25/11/2014
last time I used gumtree was 2 years ago and I see they are still the same, they are the Imbeciles of the internet, and that means "people with moderate to severe intellectual disability". Sounds like gumtree ? of course it does, new face lift to the site but underneath the same old Imbeciles running it. Simply not worth dealing with, bunch of timewasters
Report this content 10bottles Written on: 28/11/2014
gumtree are now a site that is impossible to deal with, deleted ads and they do not have the common courtesy to tell you, Gumtree terms are so ambiguous which are designed to suit their needs, bit like the way the banks operate and we all know people hate and do not trust the banks, same with gumtree. They have now dipped to an all time low and if they want to be rude to people, their potential customers just vanish. People will not put up with such a poorly run company
Report this content thebeam001 Written on: 03/12/2014
such a poorly run site just like most of you here, my experience with gumtree was a disaster and I would never use them again as they treat customers as if we are enemies. They keep deleting my advert and do not tell you why, when emailing them, they ignore me, then this week I get lots of spam from them promoting gumtree but HEY, they deleted my advert so it is obvious that are just collecting email addresses to send unsolicited emails, be warned, gumtree is not a site to use, they pretend to be a classifieds site but in reality they are collecting data which they use and probably sell to others, it's strange that the email address used was only for gumtree but I am now getting junk mail from companies I do not know of. Let us hope that in 2015, gumtree is taken down, they are of no use to consumers
Report this content stonedup Written on: 03/12/2014
Gumtree are a complete disgust now, they are not interested in customers or potential customers who might spend money. Advertising costs are just plain silly and very greedy and even if you pay them, the chances are very high that your advert will be deleted without notification from gumtree then you get rude staff who refuse to refund. Nobody should use them, and thanks to twitter more and more people are now fully aware to avoid gumtree
Report this content monicleboy Written on: 11/12/2014
BAD MOVE by gumtree trying to charge stupid high prices and expect customers to buy, simply they won't, it is the current joke. Couple that to replies to adverts that are down by some 90% and it shows that gumtree is not a favourite site for anyone, it is very expensive advertising for little or no return and therefore a complete waste of money so be warned, you will not get the responses you want so spend your money on sites that people trust, gumtree is not one of them…
Report this content londonexpert Written on: 11/12/2014
gumtree is a white elephant now I actually managed to get a job advert on gumtree WOW ?? BUT .... responses are very bad, it is certainly not worth paying for an advert with gumtree as compared to other classifieds sites (that are free), the response rate is the least on gumtree compared to other sites. I suppose this has resulted because of the sheer contempt gumtree show to its customers. Lack of replies has put me off gumtree for good and I would imagine countless 1000's of people no longer use them, who can blame them, gumtree is just a waste of money
Report this content start4one Written on: 12/12/2014
such pathetic management on gumtree whoever manages gumtree should get out, this is without doubt, the worst site on the internet, difficult to believe that the owners e bay approve of the disgusting way they treat customers, it actually shows that e bay supports a s.c.a.m company such as gumtree, the staff at gumtree are clearly droids and it is understandable that they are collecting so much bad feedback. Who on this earth would use gumtree they are a pathetic site, don't waste your money
Report this content pittsonline Written on: 12/12/2014
constant deletion of adverts gumtree is the pitts as a company, they just delete ads like it going out of fashion, MY ADVICE to everybody ---- DO NOT USE GUMTREE
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Asked by dodgysites on 25th September 2014 Report this content
Is anyone else being spammed by gumtree?

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Answers (13)
Report this content bromley Written on: 26/09/2014
Never had an issue from Gumtree over spam myself.
Report this content lugsbottom Written on: 27/09/2014
Gumtree send spam emails even when they have deleted your account, I am going to report every spam email I get from gumtree, nasty people are gumtree
Report this content bpanda Written on: 27/09/2014
A lot of ppl complain about being spammed on gumtree . And they pass your phone number onto third parties who then constantly bombard you with calls even when you tell them u are not interested. I have asked a few times where they got my number and was told " I believe you recently placed an ad on gumtree " this is another story of course but hope this helps.
Report this content giffoldtor Written on: 28/09/2014
This rubbish site are serial spammers. Now its advertising its new site which is junk, slow to load and in general rubbish. They actually think they can delete adverts and that includes an email addresss and then have the right to spam people, as someone else said they are Imbeciles and that means >>> THIS IS GUMTREE IN A NUTSHELL 1: A stupid or silly person; 2: A person whose mental acumen is well below par. 3: A person of moderate to severe mental retardation having a mental age of from three to seven years and generally being capable of some degree of communication and performance of simple tasks under supervision
Report this content mustavoidthem Written on: 02/10/2014
gumtree are worst spammers on the net, never trust them
Report this content timeouterbod Written on: 03/10/2014
they delete an advert and then spam you to say how great they and the new look site is slow its not workable
Report this content adensfieldtime Written on: 05/10/2014
These are bad boys who spam even after deleting your account. They belong to the highest order of plebs
Report this content smithers009 Written on: 24/10/2014
they spam all the time, i just tell my google email its spam and it goes to my spam box where the rubbish is removed, google know its spam now so the majority of people will not even see the gumtree spam
Report this content budsofmay Written on: 25/10/2014
they spam all the time, its the only way they can get business
Report this content tommydog10 Written on: 24/11/2014
they are constant spammers because they are desperate to make money, gumtree does not work so lack of customers
Report this content thebeam001 Written on: 03/12/2014
such a poorly run site just like most of you here, my experience with gumtree was a disaster and I would never use them again as they treat customers as if we are enemies. They keep deleting my advert and do not tell you why, when emailing them, they ignore me, then this week I get lots of spam from them promoting gumtree but HEY, they deleted my advert so it is obvious that are just collecting email addresses to send unsolicited emails, be warned, gumtree is not a site to use, they pretend to be a classifieds site but in reality they are collecting data which they use and probably sell to others, it's strange that the email address used was only for gumtree but I am now getting junk mail from companies I do not know of. Let us hope that in 2015, gumtree is taken down, they are of no use to consumers
Report this content smalltimers Written on: 10/12/2014
they just keep on spamming me even when they deleted my advert and wont respond to me, they just collect email addresses and folks if you are silly enough to deal with gumtree get yourself an email address you can remove when you want and let these turkeys send junk mail into space. And, just seen their latest TV ad, blink and you'll miss it, it is the most obscure TV advert I have ever seen, sort of stupidity one would expect on kid's TV, AS SAID, they are a bunch of turkeys and so unprofessional. Never use them again and will pass it on via twitter
Report this content monicleboy Written on: 11/12/2014
BIG SPAMMERS, NEVER GIVE YOUR REAL EMAIL ADDRESS TO GUMTREE, PLEBS IN CONTROL
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Asked by tresnous on 21st August 2014 Report this content
Would you use GumTree with all these bad reviews?

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Answers (52)
Report this content bakersfield Written on: 22/08/2014
NO NO NO .. without the reviews most people know they are a load of rubbish
Report this content thomaswills Written on: 22/08/2014
dont need bad reviews to know that the gumtree site stinks. The staff alone are utter idiots
Report this content theladyuk Written on: 22/08/2014
surprised that anyone uses gumtree, they have such a bad attitude problem
Report this content badmadgum Written on: 23/08/2014
gumtree are skanks and the site is no longer any good to advertise on, its a no brainer everyone knows they a failure
Report this content dubbins Written on: 23/08/2014
I stopped using gumtree ages ago because the staff could not care less, disgusting customer service, s.c.a.m adverts, you name it, gumtree does it badly so no wonder people in general hate them. Best advice to anyone is do not use gumtree, waste of time
Report this content tobyjug55 Written on: 23/08/2014
**A SITE TO AVOID** they are a mickey mouse outfit, one minute the advert is live, next minute they delete it and this goes day after day, what a shambles of a site they are, they are not professionals, more like amatuers playing games. I could never recommend anyone to use them.
Report this content tattatyop Written on: 23/08/2014
what a joke, gumtree is not for the consumers, they have a disgusting track record of very bad customer service, they act illegally by not giving refunds, they take your money delete your advert and then make excuses ... but they will not refund your money.
Report this content internetblues Written on: 24/08/2014
bad experience with these nutters, never again, site run by idiots
Report this content dodgysites Written on: 24/08/2014
the company I work for have a ban on gumtree and all office computers are blocked for gumtree. They have also banned all offices managers to use gumtree for employment adverts. Serious or what the losers are gumtree
Report this content pureignorance Written on: 25/08/2014
The problem with gumtree is they hold customers and potential customers in complete contempt and nobody will put up with that. Word and mouth is destroying them bit by bit, day by day. They no longer advertise on TV and they probably cannot afford it because there is not the revenue to do this. Bad cutomer service equals no revenue. The odd thing is that gumtree do not seem to understand this, they appear to have management who are blind to the damage they are doing to themselves. If they vanished or went bust, i doubt anyone would care less or even miss them. Whilst they continue with such arrogant and ignorant tactics, they will get bad complaints and reviews every day and I applaud this site for highlighting this disgusting site which calls itself Gumtree
Report this content americanlondon Written on: 26/08/2014
I KNOW lots of people who will never use them. At a pub quizz the other night and a general question was .. " what is the worst site on the internet" .... a resounding reply >> GUMTREE ?? WORD is spreading about gumtree now, its no surprise, gumtree is the sort of thing you tread in when walking the dog
Report this content bigdanedog Written on: 27/08/2014
sick site, sick staff, sick owners, rotten to the core, once bitten etc, avoid them peeps gumtree is a funny farm site
Report this content bottlemoo Written on: 28/08/2014
USE GUMTREE ??? hahaha what a joke, the site is run by idiots, would not even let my dog use them, stupid people this gumtree lot
Report this content toggles22 Written on: 30/08/2014
gumtree has site problems try placing an advert and there is no button shown to post the advert, the site is getting terrible, have told then, they ignore me. Customer service does not exist, no wonder there are 100's of complaints about them, first and the very last time with gumtree
Report this content itsjustajoke Written on: 01/09/2014
potential advertisers ... gumtree is the worst classifieds site on the net, it no longer works, could be the best but gumtree is run by cretins who are in self destruct mode, just dont waste your time with them
Report this content barmyarmysite2 Written on: 01/09/2014
Cannot believe how stupid they are Placed a job advert (wow it actually went live) in the general jobs section for staff to work in a disco, but they deleted it saying it was in the wrong section and should be in bar staff ?? oh dear oh dear, no guesses, they charge £17 in the bar work section. Do they really think people were born yesterday. It is overpriced and now with a lack of visitors to the site, they are joking, gumtree is simply a waste of money
Report this content augersmith Written on: 02/09/2014
***the muppets run gumtree*** who else could it be? Which one runs gumtree I wonder? They are so rude to their customers, its unreal. I tell all my friends never to use gumtree and to tell their friends, time will come that nobody will use this crackpot site
Report this content uncleyonner Written on: 02/09/2014
as an employer would NEVER consider using them again, they delete adverts for no reason and never tell you, customer service is a disgust, the list goes on. Such an odd site where they hate customers
Report this content stubbles10 Written on: 03/09/2014
It took 4 days for my advert to appear .. other sites 2 hours ? So I am now telling those replying from gumtree " has been sold, gumtree took 4 days to place my advert." Last time I will use gumtree they are complete d.i.c.k heads
Report this content bonoboyys Written on: 03/09/2014
gumtree --- UK, Australia and South Africa, the comments are always bad, they are just a very unprofessional site, bad and rude staff who cannot speak for themselves just use silly copy and paste. My advice and those of 1000's of others is NOT TO USE GUMTREE they are a waste of space and the site no longer has the viewers so spending money with them will be a waste for you. And even if you do pay them, they will probably delete your advert and refuse a refund, so be prior warned
Report this content triggerwest Written on: 05/09/2014
**gumtree update site** ... they say with new drop down menus etc but whilst they have idiotic management and staff it will not make any difference to the really poor service they offer. No wonder people who could have been good customers avoid them now. Anyone I talk to justs laughs when I mention gumtree they are seriously the pitts now
Report this content giffoldtor Written on: 06/09/2014
gumtree are too expensive and now with very poor responses to adverts, its simply not worth the money. From what I can see, gumtree need to restore faith with its viewers, no point in lots of ads without the viewers. Current stats online for gumtree show that hits to the site are down by 30% which is a result of bad customer service. Bottom line is if you spend money with gumtree you will waste it so don'y bother with gumtree
Report this content dummerdum Written on: 06/09/2014
They deleted my advert for new staff, they said >> "Specifically your ad was removed because “Job Wanted” ads are no longer allowed." I am employing staff not wanting a job ?? No wonder the site is just a joke now when we have nutters like this working for gumtree
Report this content triggerwest Written on: 07/09/2014
Gumtree are complete PLEBS Place a job ad, went live for an hour and was deleted and they never had the good manners to tell me why. If you hate dealing with IDIOTS then do not deal with gumtree
Report this content neverusethempeeps Written on: 08/09/2014
Gumtree took my money and deletes advert paid for my advert, gumtree deleted it with no explanation, will not respond to my emails, have advised my credit card company who says this is happening a lot and they are investigating on a credit fraud basis.  Nobody but nobody should ever give gumtree payments details, best still never spend money with them, they are a bad company, you have been warned.
Report this content plusmorrey Written on: 16/09/2014
i place a job advert, it gets deleted with a cresh stupid reply which says " Specifically your ad was removed because you are posting from multiple accounts.." They really are a bunch of nutters as most people think, they have staff that are probably trained by monkees
Report this content thesitebuzzer Written on: 16/09/2014
such a very bad company to use gumtree are a disgust in the way they treat people, they clearly do not want customers and now, they are far too expensive to even consider especially when replies to adverts have hit an all time low, it appears its not only advertisers who will not use them, those looking for jobs have boycotted them as well. This is what happens to companies who treat people like animals
Report this content richardsreview Written on: 17/09/2014
***what a C.O.N.*** I placed a job ad in the general jobs section, I got an email from gumtree saying they had deleted the ad >>>> THE REASON >>> "Your ad has been posted in the wrong category. We believe your ad is better placed in Jobs > Sales, Retail & Customer Service > Jobs Sales Jobs > Field Sales Jobs category." ****** BUT THE JOB WAS NOT FOR SALES so why would I put in those categories ? You know why they said this ? because in those categories they charge for, its a great way to get rid of customers who never come back. Such a plain stupid attitude
Report this content plusmorrey Written on: 18/09/2014
same problem with gumtree, they must think customers are stupid. Terrible R.I.P. OFF site and nobody should ever deal with them, never spend money with them, they still delete your advert.. They really are a S.C.A..M, USE THEM AT YOUR OWN PERIL
Report this content dogsdirt Written on: 18/09/2014
new updated site but still the same idiots new updated site but still the same idiots running gumtree. Whats the point in gumtree re-launching their site when it is still run by the same old idiots and that includes the staff. Must be the most hated site on the net, taking peoples money and deleting adverts, they are what we know as a "percy filth site", stay well clear of gumtree folks
Report this content timeouterbod Written on: 20/09/2014
Gumtree have updated their site, but I wonder will the same people still be running gumtree, i suspect so. The same old story says "if it looks to good to be true, its probably fake" The way gumtree treat people whatever they do now, they lost the plot ages ago. Do not touch them they do not understand customer service and chances are high they will nick your money without giving the service, just be warned, they are not a nice company and the staff ??? well the best two words are "low life"
Report this content dodgysites Written on: 25/09/2014
THE GUMTREE SPAMMERS They got my email address from an advert i placed and they deleted it, now they are spamming me non stop, this time about their new site which is slow and rubbish, who else has this problem
Report this content stubbles10 Written on: 01/10/2014
gumtree now a white elephant IT SEEMS TO ME that gumtree is now a DODO site. I used them for employing people and at one time time got many replies but over the last 6 months, the site is now dead. Got an email from them saying my advert had been on the site for 14 days and it showed only 3 people had replied?  Its no longer a viable site to use and has become a white elephant
Report this content timeouterbod Written on: 03/10/2014
Gumtree is no longer worth it. It's not just advertisers that are avoiding them because they are too expensive, those looking for jobs are avoiding gumtree as well. i got an email from them saying that my advert had been on the site for 14 days and to bump it up for £17.95 ???? What planet do they live on especially when they tell me the advert had ZERO replies, nobody spends money on a dead site. They are not transparent either, they do not list prices for each section, you have to wait until the last page of placing an advert before they display a price. Such a timewasting exercise as I just clicked off the page and went somewhere else. Gumtree no longer have any credibility and are not trustworthy
Report this content adensfieldtime Written on: 05/10/2014
Gumtree is the only site that I don't get replies from, hardly surprising when you read all the bad reviews is it. My best responses are from friday free ads who now have more adverts than gumtree and its all free. At one time gumtree were the best classifieds site but through their methods of conducting business, they are re now the worst site. They still claim to be the UK's number one site ? in their dreams folks, don't waste your time with them
Report this content internetblues Written on: 15/10/2014
gumtree is not transparent. Wanted to place a job ad in the part time section, no price was mentioned until it came to submit the advert ? then they wanted £17.94. Far too expensive for a site that is going down the pan anyway. What a waste of time for me, I just clicked off gumtree and went to a site, I wonder how many people do that ? Why don't they publish their prices before placing an advert which gives people the opportunity to decide if they want to continue. Very poor back street operation
Report this content porquie Written on: 23/10/2014
**WARNING, this site takes money with no service. Placed an advert, paid the amount. Advert live for 1 hr and deleted by gumtree. They will not reply to emails, had to go to my bank to advise them of this theft and got the money refunded (from the bank). Buyer beware this is not a site to use
Report this content pureignorance Written on: 23/10/2014
GUMTREE ARE A NASTY WILD BUNCH .... they delete ads for no reason. They ignore emails, disgusting customer service, they are probably the worst classifieds site on the net. Don't touch them, you will regret it
Report this content smithers009 Written on: 24/10/2014
they must be joking, so expensive to advertise now with a lack of job ads, the site has hit rock bottom now, no wonder what with their bad customer service, taking money and not placing adverts, deleting adverts, a site that takes forever to load, they have packaged all things people hate into one site and expect them to become customers, such a joke, much better sites around now, they have lost the plot
Report this content sarumplus Written on: 25/10/2014
What a sick site, slow to load, too expensive and not worth the money, rude staff, deleting ads for no reason, not refunding money, they get worse and worse everyday. A disaster site which has lost all credibility as you can see from all the reviews here. I tell people not to use them, those that have in the past treat them as a joke now. Oh dear, never mind, foolish bunch of people
Report this content jackspratty Written on: 25/10/2014
anybody know, is this site run by children, I mean, only kids could run such an unprofessional site. Just been tweeted here and I think all these reviews shows a bad company and would imagine its just the tip of the iceberg when it comes to gumtree. Not a site I would deal with, seems I am not alone
Report this content budsofmay Written on: 25/10/2014
i see this gumtree bunch are upsetting so many people, they will not win customers that way, according to twitter there is a ban on the site, the list is long >> deleting adverts without saying ? >>> taking your money and deleting ads with no refunds ? >>> charging ridiculous prices, too expensive ? >>>> rude staff ? >>> never reply to emails < the list is endless. i will not use them.
Report this content giffoldtor Written on: 25/10/2014
they have no manners, no customer service, constantly deleting ads and never advise me, in general it is run by very rude people and I would suggest never trust them with your advert, there are better sites to use
Report this content radartracey Written on: 05/11/2014
Guntree is a really terrible site to deal with, they delete adverts without telling you, so rude and very ignorant but that seems to be the staff at gumtree. Bet if they were nice to customers they would have 1000's more but its current trend of rudeness and review sites like this, it is MINUS 1000's, peeps you would be nuts to use gumtree
Report this content richardsreview Written on: 19/11/2014
Rude and just plain nasty, they are not in the interests of the consumer. From what I read here, everybody thinks the same and clearly they cannot be trusted. As they are owned by e bay and a link to pay pal, all 3 cannot be trusted
Report this content tritagain Written on: 22/11/2014
Nobody should use gumtree, you cannot trust them, worst classifieds on the internet bad manners, they delete ads without telling you, very rude people and they are a waste of time to use. I strongly advise anyone who wants to advertise, never use gumtree, there are far better sites around as you will waste your time with gumtree
Report this content blueskies2 Written on: 23/11/2014
Gumtree is not worth dealing with, constant deletion of adverts without any reason. The more they upset people, the less money people will spend, wonder what planet they were born on. They are trying to charge stupid high prices for a service that does not exist and no longer works. Tweets are coming in thick and fast now, they seem to think that they are the UK's No 1 classifieds site, again proving they are living on another planet
Report this content tommydog10 Written on: 24/11/2014
I have had similar problems with ads being deleted, the staff are just wasters, not interested in a good service It seems that advertisers and buyers alike no longer bother with them, they have such a bad reputation, I would not want my company to be linked to them,
Report this content stonedup Written on: 03/12/2014
Gumtree are a complete disgust now, they are not interested in customers or potential customers who might spend money. Advertising costs are just plain silly and very greedy and even if you pay them, the chances are very high that your advert will be deleted without notification from gumtree then you get rude staff who refuse to refund. Nobody should use them, and thanks to twitter more and more people are now fully aware to avoid gumtree
Report this content monicleboy Written on: 11/12/2014
Folks, never use gumtree, they will take your money and delete your advert.They should be investigated by the police.
Report this content londonexpert Written on: 11/12/2014
gumtree is a white elephant now I actually managed to get a job advert on gumtree WOW ?? BUT .... responses are very bad, it is certainly not worth paying for an advert with gumtree as compared to other classifieds sites (that are free), the response rate is the least on gumtree compared to other sites. I suppose this has resulted because of the sheer contempt gumtree show to its customers. Lack of replies has put me off gumtree for good and I would imagine countless 1000's of people no longer use them, who can blame them, gumtree is just a waste of money
Report this content pittsonline Written on: 12/12/2014
constant deletion of adverts gumtree is the pitts as a company, they just delete ads like it going out of fashion, MY ADVICE to everybody ---- DO NOT USE GUMTREE
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Asked by porquie on 15th August 2014 Report this content
Does anyone use GumTree? The site seems dead nowdays.

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Answers (23)
Report this content leterribles Written on: 15/08/2014
The site is most certainly very sick now, like most people have given up using them, cannot abide such poor customer service
Report this content mrlandlord Written on: 15/08/2014
anyone using gumtree is nuts, everyone must avoid gumtree, its a horrible site and disgusting staff
Report this content itsjustajoke Written on: 16/08/2014
YES THEY ARE DEAD and its not just because they play bad games with avertisers, its also because people are fed up with all the s-c-a-m-s they allow, most of which are gumtree themselves. Stupid company with stupid staff and management that are complete droids
Report this content theclangers Written on: 16/08/2014
i do not use them anymore, not to be trusted, worst customer service i have ever seen.
Report this content pressman02 Written on: 17/08/2014
Twiitter is destroying them, have had 100's of tweets about gumtree, they are not liked and its not rocket science to understand why. Gumtree is a site with management who are pure w.a.n.k.e.r.s hence people dont use them. Feel sorry for the droid staff they employ, they will be out of job soon
Report this content stubbles10 Written on: 17/08/2014
due to the gumtree policy of rudeness to customers, people dont use them, yes the gumtree site gets worse everyday with fake adverts most likely placed by gumtree itself to pretend they are busy.
Report this content theukbard Written on: 18/08/2014
Gumtree has been dead for ages, its like a site for kids. They are not transparent and do not tell you in advance how much they charge for categories so you try to place an advert and at the end they tell you it will cost £17 odd. This wastes peoples time and very few people will proceed with very expensive charges, hence they are dead
Report this content leterribles Written on: 19/08/2014
Sorry to say that gumtree is run by idiots with a complete lack of good customer service. That is why I get tweets everyday with warnings not to use them as they are useless. The biggest warning is never ever spend money with them. Gumtree is living in cloud cuckoo land
Report this content pollardreck Written on: 20/08/2014
Gumtree is overpriced, terrible customer service, hardly anyone uses them, waste of time NUFF SAID
Report this content tresnous Written on: 21/08/2014
the site is dead, if i am lucky enough to get an advert live, the responses are so bad its not even worth placing an ad, guess that the people replying have given up as well. It is sad to see a site that a site that could have been high profile has sunk to the depth of being known as a s.c.a.m site
Report this content thesitebuzzer Written on: 16/09/2014
such a very bad company to use gumtree are a disgust in the way they treat people, they clearly do not want customers and now, they are far too expensive to even consider especially when replies to adverts have hit an all time low, it appears its not only advertisers who will not use them, those looking for jobs have boycotted them as well. This is what happens to companies who treat people like animals
Report this content dogsdirt Written on: 18/09/2014
new updated site but still the same idiots new updated site but still the same idiots running gumtree. Whats the point in gumtree re-launching their site when it is still run by the same old idiots and that includes the staff. Must be the most hated site on the net, taking peoples money and deleting adverts, they are what we know as a "percy filth site", stay well clear of gumtree folks
Report this content mustavoidthem Written on: 02/10/2014
the gumtree site is dead, not surprised with the bad attitude problem they have. I just tell my friends including facebook and twitter never to use gumtree
Report this content timeouterbod Written on: 03/10/2014
Gumtree is no longer worth it. It's not just advertisers that are avoiding them because they are too expensive, those looking for jobs are avoiding gumtree as well. i got an email from them saying that my advert had been on the site for 14 days and to bump it up for £17.95 ???? What planet do they live on especially when they tell me the advert had ZERO replies, nobody spends money on a dead site. They are not transparent either, they do not list prices for each section, you have to wait until the last page of placing an advert before they display a price. Such a timewasting exercise as I just clicked off the page and went somewhere else. Gumtree no longer have any credibility and are not trustworthy
Report this content adensfieldtime Written on: 05/10/2014
Gumtree is the only site that I don't get replies from, hardly surprising when you read all the bad reviews is it. My best responses are from friday free ads who now have more adverts than gumtree and its all free. At one time gumtree were the best classifieds site but through their methods of conducting business, they are re now the worst site. They still claim to be the UK's number one site ? in their dreams folks, don't waste your time with them
Report this content internetblues Written on: 15/10/2014
gumtree is not transparent. Wanted to place a job ad in the part time section, no price was mentioned until it came to submit the advert ? then they wanted £17.94. Far too expensive for a site that is going down the pan anyway. What a waste of time for me, I just clicked off gumtree and went to a site, I wonder how many people do that ? Why don't they publish their prices before placing an advert which gives people the opportunity to decide if they want to continue. Very poor back street operation
Report this content porquie Written on: 23/10/2014
**WARNING, this site takes money with no service. Placed an advert, paid the amount. Advert live for 1 hr and deleted by gumtree. They will not reply to emails, had to go to my bank to advise them of this theft and got the money refunded (from the bank). Buyer beware this is not a site to use
Report this content pureignorance Written on: 23/10/2014
GUMTREE ARE A NASTY WILD BUNCH .... they delete ads for no reason. They ignore emails, disgusting customer service, they are probably the worst classifieds site on the net. Don't touch them, you will regret it
Report this content smithers009 Written on: 24/10/2014
they must be joking, so expensive to advertise now with a lack of job ads, the site has hit rock bottom now, no wonder what with their bad customer service, taking money and not placing adverts, deleting adverts, a site that takes forever to load, they have packaged all things people hate into one site and expect them to become customers, such a joke, much better sites around now, they have lost the plot
Report this content sarumplus Written on: 25/10/2014
What a sick site, slow to load, too expensive and not worth the money, rude staff, deleting ads for no reason, not refunding money, they get worse and worse everyday. A disaster site which has lost all credibility as you can see from all the reviews here. I tell people not to use them, those that have in the past treat them as a joke now. Oh dear, never mind, foolish bunch of people
Report this content jackspratty Written on: 25/10/2014
anybody know, is this site run by children, I mean, only kids could run such an unprofessional site. Just been tweeted here and I think all these reviews shows a bad company and would imagine its just the tip of the iceberg when it comes to gumtree. Not a site I would deal with, seems I am not alone
Report this content richardsreview Written on: 19/11/2014
Rude and just plain nasty, they are not in the interests of the consumer. From what I read here, everybody thinks the same and clearly they cannot be trusted. As they are owned by e bay and a link to pay pal, all 3 cannot be trusted
Report this content blueskies2 Written on: 23/11/2014
Gumtree is not worth dealing with, constant deletion of adverts without any reason. The more they upset people, the less money people will spend, wonder what planet they were born on. They are trying to charge stupid high prices for a service that does not exist and no longer works. Tweets are coming in thick and fast now, they seem to think that they are the UK's No 1 classifieds site, again proving they are living on another planet
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Asked by timesupnow on 14th August 2014 Report this content
Who else has a bad experiences with GumTree? Did you resolve your issues with them?

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Answers (24)
Report this content nogworm Written on: 15/08/2014
they are a terrible company, useless staff and gumtree can never be trusted
Report this content nuttersRu Written on: 15/08/2014
all they do when you complain is send you copy and paste emails, they are not interested in customers, a timewasters site
Report this content justineedwards Written on: 15/08/2014
gumtree is just the worst classifieds site on the internet, deleting adverts is a hobby for them, another hobby is being very rude and ignorant and customers will not put up with such bad manners, seems they will never learn
Report this content earthcalling Written on: 16/08/2014
TOP ADVICE, do not use gumtree and never ever spend money with them, they will delete your advert and refuse to refund you, they are a C-O-N
Report this content crisispointer Written on: 16/08/2014
hey, gumtree dont resolve issues, they ignore them, they are like a hedgehog crossing a road, gumtree do not understand what customer service is and as they are owned by e-bay they never will. All payments go via paypal, yet another e-bay set up so watch out for the s.c.a.m. using this bunch ?? You are strongly advised never to pay gumtree any money, you will not get what you pay for. You will lose your money
Report this content bodkooluk Written on: 16/08/2014
These cretins are happy to take your credit card and never to give a service, you must avoid them, they are nasty people hell bent on taking your money
Report this content bodkooluk Written on: 16/08/2014
I think everybody has a problem with gumtree, they are not interested in resolving issues, thats why they are now a "has been" site --- people just hate them
Report this content twitnewsdesk Written on: 17/08/2014
there is no doubt this is a freaky site run by freaks, been bad for ages, they have become a big laugh for most people and they are very dodgy and you should stay well clear of them
Report this content lugsbottom Written on: 17/08/2014
everyone has a bad experience with gumtree, as someone said here they are a bunch of imbeciles rude, ignorant and arrogant -- THAT'S GUMTREE. Folks gumtree is a site to avoid and NEVER EVER SPEND MONEY WITH THEM, YOU WILL LOSE IT
Report this content stubbles10 Written on: 17/08/2014
gumtree is a shambles, they delete adverts without telling you why, that is the height of pure ignorance, no wonder they are such a hated company
Report this content bloomershot Written on: 17/08/2014
BAD EXPERIENCE IS NOT THE WORD, gumtree is a complete disgrace. I would never use them again, the staff are plebs
Report this content timertimer Written on: 19/08/2014
Gumtree is a c.r.a.p site and should be on BBC's FAKE BRITAIN. Stupid staff who need to be trained in the art of customer service. One dead cert is never spend money with them, you will regret it and lose it
Report this content verydodgysite Written on: 20/08/2014
i emailed them regarding this review site and all the bad comments, saying "give a good reason to pay you for advertising" These plebbies did not reply which means they have no answer. It seems everyone is right, fellow advertisers, it is clear gumtree is a bad site set up to take your money. no customer service. DONT USE THEM PEOPLE, AND DONT SPEND YOUR HARD EARNED MONEY WITH THEM. YOU WILL REGRET IT
Report this content moneytospend Written on: 20/08/2014
gumtree are the biggest load of rubbish on the net, nasty ignorant people and a site to avoid
Report this content pollardreck Written on: 20/08/2014
THIS IS SO FUNNY, Gumtree is run by kids, no clue whatsover about good customer service, to avoid having a big headache with them, dont even bother using them, the site no longer works anyway
Report this content dogsdirt Written on: 18/09/2014
new updated site but still the same idiots new updated site but still the same idiots running gumtree. Whats the point in gumtree re-launching their site when it is still run by the same old idiots and that includes the staff. Must be the most hated site on the net, taking peoples money and deleting adverts, they are what we know as a "percy filth site", stay well clear of gumtree folks
Report this content timeouterbod Written on: 03/10/2014
Gumtree is no longer worth it. It's not just advertisers that are avoiding them because they are too expensive, those looking for jobs are avoiding gumtree as well. i got an email from them saying that my advert had been on the site for 14 days and to bump it up for £17.95 ???? What planet do they live on especially when they tell me the advert had ZERO replies, nobody spends money on a dead site. They are not transparent either, they do not list prices for each section, you have to wait until the last page of placing an advert before they display a price. Such a timewasting exercise as I just clicked off the page and went somewhere else. Gumtree no longer have any credibility and are not trustworthy
Report this content internetblues Written on: 15/10/2014
gumtree is not transparent. Wanted to place a job ad in the part time section, no price was mentioned until it came to submit the advert ? then they wanted £17.94. Far too expensive for a site that is going down the pan anyway. What a waste of time for me, I just clicked off gumtree and went to a site, I wonder how many people do that ? Why don't they publish their prices before placing an advert which gives people the opportunity to decide if they want to continue. Very poor back street operation
Report this content porquie Written on: 23/10/2014
**WARNING, this site takes money with no service. Placed an advert, paid the amount. Advert live for 1 hr and deleted by gumtree. They will not reply to emails, had to go to my bank to advise them of this theft and got the money refunded (from the bank). Buyer beware this is not a site to use
Report this content pureignorance Written on: 23/10/2014
GUMTREE ARE A NASTY WILD BUNCH .... they delete ads for no reason. They ignore emails, disgusting customer service, they are probably the worst classifieds site on the net. Don't touch them, you will regret it
Report this content smithers009 Written on: 24/10/2014
they must be joking, so expensive to advertise now with a lack of job ads, the site has hit rock bottom now, no wonder what with their bad customer service, taking money and not placing adverts, deleting adverts, a site that takes forever to load, they have packaged all things people hate into one site and expect them to become customers, such a joke, much better sites around now, they have lost the plot
Report this content sarumplus Written on: 25/10/2014
What a sick site, slow to load, too expensive and not worth the money, rude staff, deleting ads for no reason, not refunding money, they get worse and worse everyday. A disaster site which has lost all credibility as you can see from all the reviews here. I tell people not to use them, those that have in the past treat them as a joke now. Oh dear, never mind, foolish bunch of people
Report this content jackspratty Written on: 25/10/2014
anybody know, is this site run by children, I mean, only kids could run such an unprofessional site. Just been tweeted here and I think all these reviews shows a bad company and would imagine its just the tip of the iceberg when it comes to gumtree. Not a site I would deal with, seems I am not alone
Report this content giffoldtor Written on: 25/10/2014
they have no manners, no customer service, constantly deleting ads and never advise me, in general it is run by very rude people and I would suggest never trust them with your advert, there are better sites to use
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