GumTree www.gumtree.com Reviews

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Latest Reviews

★☆☆☆☆

“My rights taken away with zero communication”

Written on: 25/06/2021 by Jaylen149 (1 review written)

Hi, I posted an ad a week ago to sell a kitten of my own, and my ad has been removed straight away with no explanation and no refund. I tried for days to get some information but only had robotic answers that I breached the rules, with no more explanation of what rules I was not following. Also I was informed I couldn't get a refund as I didn't comply to the Gumtree policy, but at that still didn't know what was my "supposed" mistake ! It took 5 days of patience to finally have a human answer… Read Full Review

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★☆☆☆☆

“Gumtree Security !?!”

Written on: 05/04/2021 by DeanoGB (21 reviews written)

The initial part is not Gumtree's fault, but their lack of action is. My ad for item selling for £350 just attracted time wasters. Not one genuine buyer. The person in question told me they had cancer, upon searching Google it's a known scam. I feel strongly about someone lying about that in order to scam another... but on Gumtree you cannot leave any written feedback, so i'll do it here and try selling my item elsewhere now. =========================== 22-Mar-21 Thanks for the reply… Read Full Review

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★☆☆☆☆

“DO NOT place your mobile on a Gumtree ad!”

Written on: 04/11/2020 by Zakspade (5 reviews written)

I have had the same mobile number since 2008. Since then I have only had ONE marketing call (if you exclude the flood from my previous network provider which made me switch away from them when they didn't stop when instructed). Two days ago I posted an ad up on Gumtree for the first time. In the two days since I have had FIVE calls on my mobile used on the ad - all from jerks who want to offer me support for "my accident I have suffered in the last 5 years." Maybe a coincidence, but I… Read Full Review

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★☆☆☆☆

“Tried to sell car for months, 0 buyers calle, 40 sales...”

Written on: 03/02/2020 by aceChipping (3 reviews written)

I tried for months to sell my car - reduced price of car over that time by 30%. I got ZERO calls or emails from buyers. But as soon as I posted my first advert, for the next month, I got call centres phoning me about an accident I never had. Gumtree is a useless waste of money. Put my car on a (expensive) 'auto' sales website & sold within 24hrs… Read Full Review

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★☆☆☆☆

“Terrible Site”

Written on: 23/06/2018 by g.imray (1 review written)

I've been trying to sell items that I no longer need, the got taken off the site within a day. I emailed their customer service and the response I got was that my account had suspicious behaviour, which I was a bit baffled by, all I was trying to sell was a BMX. After half a week I was told that my account was under review and that all restrictions was removed, so I tried posting my BMX again, and it went straight into the removed ads part of the site. Very disappointed and I would discourage… Read Full Review

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★☆☆☆☆

“To all gumtree users! This is my Story! I'm...”

Written on: 19/05/2018 by McAllister160 (1 review written)

To all gumtree users! This is my Story! I'm writing this to try and make people aware of this company (gumtree)! I have posted an ad today on the services section and was charged £14.99! The ad was not posted, so I contacted them via the “chat option” to find out why the ad wasn't posted. A person (not very helpful), said that I had breached the posting rules and instantly blocked my account (which I had for many years) and ended up the chat session, giving me no chance to contest –… Read Full Review

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★☆☆☆☆

“To all gumtree users! This is my Story! I'm...”

Written on: 17/05/2018 by vladimirsoares (1 review written)

To all gumtree users! This is my Story! I'm writing this to try and make people aware of this company (gumtree)! I have posted an ad today on the services section and was charged £14.99! The ad was not posted, so I contacted them via the “chat option” to find out why the ad wasn't posted. A person (not very helpful), said that I had breached the posting rules and instantly blocked my account (which I had for many years) and ended up the chat session, giving me no chance to contest –… Read Full Review

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★★★☆☆

“Was selling a car and made BIG mistake ”

Written on: 14/07/2017 by benjybedford (1 review written)

Posted an ad for my car. Gumtree asked for my phone number. I gave it and my ad was activated. Moments after I had never had so many calls re car accidents! They were queuing up!! It was like Heathrow airport on my mobile.... Overseas calls about the car accident I had had (But didn't have!)… Read Full Review

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★☆☆☆☆

“contact numbers are premium rate, ”

Written on: 18/06/2017 by lago (16 reviews written)

All contact numbers are premium rate , watch out!!!! 0737 0792 0759 0751 and more and more...” … Read Full Review

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★☆☆☆☆

“explanation would be nice;”

Written on: 29/05/2017

I tried to advertise cocker spaniel pups on gumtree but they blocked my advert.When I tried to find out why ,via email, the reply just said we make the decisions and no further correspondence will be entered into.I am not involved in puppy farming ,have never advertised pups on line before.In fact it is 14 years since I last bred a litter of pups.I think this is a very high handed and arrogant way to run any business and customers should be treated with a little more respect… Read Full Review

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★☆☆☆☆

“Gumtree don't care about facts and favour big...”

Written on: 06/03/2017 by ecossebloke (1 review written)

Maybe it is because Gumtree is owned by Amazon that they favour companies like Apple over more independent manufacturers. That certainly seemed the problem when I tried to put my mobile smartphone up for sale - made by a smaller independent manufacturer. I put up an advert that was factually correct, even added a link to an independent review, but Gumtree didn't like a smartphone similar to one of their favoured Apple phones but for a more realistic price being online, no matter how accurate… Read Full Review

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★☆☆☆☆

“Non existanr items.”

Written on: 05/03/2017 by 441Schaefer (1 review written)

Gumtree is riddled with ads for items that dont exist you text, telephone or email with no response or they respond to emails and play games with false information making sure they never supply an address to view because the item does not exist.I can only assume that they are sad lonely pathetic people with no friends and thats the only way they can get emails.Another problem is that if a genuine item gets sold hardly anyone marks the ad sold or better still removes it!Ive lost count of the… Read Full Review

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★☆☆☆☆

“Absolutely rubbish”

Written on: 15/02/2017 by sexy589 (1 review written)

I've paid for my add to be advertised for 14 days and had not a single reply i had nearly a 1000 views on my add but not had a single response. Even though I've paid for featured and urgent my add seemed to appear on page 5,6,9 it was rarely on the first page. I'm pretty disgusted that they advertise your add will appear on the first page but never seem to be there. I find it very difficult to believe that a 1000 people is looking at your add but not responding. They are quick to take your… Read Full Review

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★☆☆☆☆

“Cant get hold of anyone when you have a problem”

Written on: 07/02/2017

The first time I have attempted to sell anything on Gumtree, added my paypal account and then within hours had sham texts and emails, having already been shammed on ebay (which owns Gumtree) and my paypal account being hacked I immediately tried to take my paypal account off, couldn't do it couldn't contact anyone, keeps coming up error on the live chat and no other way of contacting anyone I had to delete my account after a couple of hours. We need to be able to contact people to be able to… Read Full Review

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★★☆☆☆

“All dealers same stuff day after day.”

Written on: 11/09/2016 by MarissaReid (1 review written)

I live in Glasgow. I come on to sight to look for furniture items and everytime I do its full of the same stuff being sold by the same second hand furniture dealers. There's very little outside of them when there is its frequently snapped up painted or not and then advertised with all there other goods. It gets boring same over priced stuff day after day. Its spoiling what used to be a good sight and still is outside of Glasgow and the 15 miles of dealers. Unfortunately they're too far away… Read Full Review

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★★☆☆☆

“Gumtree soooooo slow”

Written on: 25/08/2016 by hellomelittlelovely (1 review written)

Gumtree is so slow. Often it tries to load too many advertisements plus numerous add-ons so it is often several seconds before your search appears, then several more seconds before you can navigate the page. My computer is fast and my adsl2 speed is 10 meg/sec so can't blame that. Other websites load and operate quickly, it's just Gumtree that is PAINFULLY slow… Read Full Review

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★☆☆☆☆

“Never use again ”

Written on: 18/07/2016 by Seamuso353 (1 review written)

Happened to me too. After paying for a featured ad, my account was blocked, no refund, no reason, nothing. Customer support is worst I ever seen. Finaly I have decided to move forward, I have found a really interesting site 1stbuy.co.uk, which seems better then any other out there. No spams, no thousands of duplicates ads, very clean, worth a try… Read Full Review

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★☆☆☆☆

“Gumtree - Avoid it like the plague.”

Written on: 17/07/2016 by Goodserviceisdead (1 review written)

Problem pretty much the same as everyone else. We did manage, after nearly an hour on the phone, to finally get thru to a real person who was actually quite helpful, but could not answer why account had been blocked. When we did as she said, change password etc it still did not work. She said the ad would be posted again and bar taken off, no such luck. The first time we called we got hung up on or the connection was cut, but we got an email saying thanks for calling and here are the details… Read Full Review

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★☆☆☆☆

“he comes out to my house and started the job which was...”

Written on: 15/07/2016 by JessieCompton (1 review written)

he comes out to my house and started the job which was okay, but i had to leave the house and my wife was in the house, after about 1hour 30mins this plumber said to my wife iam sorry i cant compete the job as i have just had a hart attack, he then carried all his tools out to his van , showing no signs of having or had a hart attack,( the signs are grey ish colour to skin clutching of chest and not been able to move due to the pain), both myself and wife think he is crapping because just… Read Full Review

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★☆☆☆☆

“Tried Gumtree instead of eBay and can honestly say...”

Written on: 23/04/2016 by JamalArnold111 (1 review written)

Tried Gumtree instead of eBay and can honestly say what a sad world we now live in,foreigners wanting to barter you down to practically giving your goods away,people who can't spell or add 2 and 2 together and sad individuals who just message asking silly immature questions because their brain hasn't matured enough to work out the simplest things in life. If you value you're sanity then please avoid this site… Read Full Review

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