Voucher Express Reviews - www.voucherexpress.co.uk

★★★★★
4.6 / 5
93% of users recommend this
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Latest Reviews

★★★★★

“shipping fix”

Written on: 19/04/2018 by rcolucci (1 review written)

The person I dealt with was super helpful and replied in a prompt manner. She took care of the issue before it became a real issue. I will be glad to order from topshop online again and am glad that I made this purchase. Clothes are important and it's good to have a good source that has global reach and style! I didn't like that everything is in pounds. I didn't like that it is so easy to send something to the UK when I was on the US section… Read Full Review

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★★★★★

“E-card delivery”

Written on: 19/04/2018 by AnastasiaMcKenna394 (1 review written)

It appeared that my e-gift card had not been received by a family member. After contacting voucher express the problem was dealt with efficiently and in a friendly way. Excellent service. Recipient very happy too! Thank you… Read Full Review

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★★★★★

“Fantastic people and service, bank was a problem though”

Written on: 15/04/2018 by Alanthewhistle (1 review written)

Voucher express were fantastic, kind, patient and very helpful. The problem was that the bank declined both my cards as they thought my card was being fraudulently used! I eventually managed with 2 phones, to contact the bank whilst still talking to Voucher Express and sorted the problem. It took an hour though. This wasn't voucher express's fault, but I don't know what to do to suggest a solution. can't you check my card the same way amazon does, asking for a code verification - that would… Read Full Review

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★★★★★

“Outstanding service”

Written on: 15/04/2018

I ordered an e-card for Bobbi Brown but stupidly sent it to the wrong email address. I contacted voucher express customer service, in hope not expectation, to see if they could help me. Within hours I had a lovely response and the ecard was sent to the right email address on my behalf. Couldn’t be happier with the service. Outstanding… Read Full Review

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★★★★★

“Super Easy Access”

Written on: 12/04/2018 by NDFF (1 review written)

I use this website on a weekly bases to purchase Primark e-vouchers for long term unemployed clients, we use the vouchers to purchase interview clothing, and because i don't have to give them cash it also solves a security issue. I find it extremely easy to use and would recommend it to anyone… Read Full Review

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★★★★★

“International order”

Written on: 11/04/2018 by Ortizsw362 (1 review written)

I was purchasing a gift internationally and I mistakenly gave the incorrect email to send the gift card. My request to correct this error was done efficiently and very quickly. The whole experience of ordering and correspondence was excellent and a very pleasant purchase. Thank you again!!… Read Full Review

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★★★★★

“Wrong email address used”

Written on: 09/04/2018 by deborahstreet (1 review written)

emailed explaining wrong email address used, new email address given and voucher was redirected to the correct email address within a few hours. Excellent friendly and efficient service. Thanks… Read Full Review

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★★★★★

“Excellent Service”

Written on: 07/04/2018 by hyCox114 (1 review written)

I had to contact due to an error I made whilst placing my order. The service I received was excellent. They responded immediately and rectified my errors and vouchers were sent out on the date as planned. Thank you Voucher Express!… Read Full Review

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★★★★☆

“Efficient and friendly enquiry”

Written on: 07/04/2018 by Armstrong1962 (1 review written)

Very helpful and informative on my initial phone call. I needed a second call which was speedily and expertly dealt with… Read Full Review

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★★★★★

“I made a mistake ”

Written on: 06/04/2018 by Elaineannek (1 review written)

I used an out of date email address when ordering a voucher. The person I dealt with quickly sorted the problem for me. Good service… Read Full Review

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★★★★★

“Made quick amendment”

Written on: 29/03/2018 by Lake149 (1 review written)

As soon as I pressed the send button, I realised I'd not selected an option In wanted. Even though the Tc&Cs clearly say orders cannot be amended, I immediately emailed them and asked if it could - hey presto, a nice email back saying it had been changed. Thanks!… Read Full Review

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★★★★★

“Very Helpful customer service”

Written on: 28/03/2018 by Bananamonkey (1 review written)

The website for ordering was very easy and straight forward, delivery was within a couple of days and when I did need to query my order the customer service was quick and very helpful, I would use again… Read Full Review

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★★★★★

“Really helpful, very friendly efficient staff. 10/10”

Written on: 26/03/2018 by Codyi203 (1 review written)

I had a problem with the e-voucher confirmation email being blocked by my internet firewall. The staff resent it immediately as an attachment instead. The person I dealt with  was so helpful… Read Full Review

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★★★★★

“Absolutely fantastic service”

Written on: 22/03/2018 by Larsonzo285 (1 review written)

My goodness what an absolute delight. Nothing was too much trouble to assist me in receiving another voucher due to a previous one being lost. Felt like I was e making and talking to a friend, so pleasant and helpful. Ikea you are amazing… Read Full Review

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★★★★☆

“Quick, Friendly Service”

Written on: 22/03/2018

Easy Transaction followed by good and quick customer service following a change of addresses after my order had been placed… Read Full Review

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★★★★★

“Quick and helpful ”

Written on: 21/03/2018

Got a great response from he girls. They sorted out my problem as quick as they could and did not put me through any hassle. Thanks a mill!! Would deffo recommend… Read Full Review

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★★★★★

“T K Maxx”

Written on: 20/03/2018 by 152Woodward (1 review written)

Wanted to send a voucher by e-mail and gave the wrong e-mail address by mistake. When contacted, the problem was sorted really promptly and efficiently without fuss and the voucher was re sent to the right address without query within 24 hours. Excellent customer service… Read Full Review

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★★★★☆

“Good service. ”

Written on: 19/03/2018 by np1234 (1 review written)

Initially it took a while for someone to respond to my email, however when I did receive a response, the service adviser was very helpful, polite, and offered wonderful customer service. Thanks… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 19/03/2018 by nicolastanley (1 review written)

My husband gave me the wrong email address for my brother in law for his birthday present. My query was dealt with quickly and pleasantly. When I checked the email address with my Brother in law and found this was still wrong. This was resent with a PDF to me. The lady I dealt with could not have been more helpful and didn’t make me feel stupid for having the wrong address not once but twice! I am really grateful for the time taken over the query and the efficiency. I look after a customer… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 09/03/2018 by Silva1961 (1 review written)

Excellent help from the customer service advisor, she helped me to locate my voucher and even sent me a pdf file. The response was very prompt and the whole situation was handled in an efficient and professional manner. Thank you… Read Full Review

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