Voucher Express Reviews - www.voucherexpress.co.uk

★★★★★
4.6 / 5
93.0% of users recommend this
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Latest Reviews

★★★★★

“Ver Helpfyl and friendly.”

Written on: 21/02/2018 by caKennedy35 (1 review written)

The person i spoke to is very helpful and friendly and have resolved my query on the same day. … Read Full Review

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★★★★★

“Fast Efficient Service ”

Written on: 20/02/2018 by znHutchinson39 (1 review written)

The voucher went through immediately and was easy to do. I made a mistake with the email address I gave and they fixed this for me within 24hrs of my mistake. Excellent service and handled everything in a very nice manner which is more than I can say for a lot of companies I deal with on a daily basis. Super impressed… Read Full Review

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★★★★★

“Very helpful”

Written on: 20/02/2018 by Shazza35 (1 review written)

I stupidly sent an evoucher to the wrong email address! I emailed to inform of this and a lovely lady actioned a refund asap for me. Great service highly recommended :-)… Read Full Review

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★★★★★

“Friendly and professional service”

Written on: 20/02/2018 by KellyWatters (1 review written)

This is the second time that I've ordered through voucher express and both experiences were fantastic. The staff are friendly and efficient and I would absolutely use them again (which is more than I can say about other organisations that I have used recently). Highly recommended!… Read Full Review

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★★★★☆

“Voucher issue soon sorted”

Written on: 19/02/2018

Problem with a gift voucher I sent by email not able to be used in the shop. I emailed a question and I got a quick response and issue was soon sorted… Read Full Review

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★★★★★

“great service”

Written on: 17/02/2018 by AlaniNoonan (1 review written)

I ordered email vouchers but they didn't arrive. I contacted the team who were really helpful and emailed me the voucher in PDF. excellent service!… Read Full Review

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★☆☆☆☆

“I have purchased a Currys PC World voucher in...”

Written on: 15/02/2018 by Gergely (1 review written)

I have purchased a Currys PC World voucher in Novemeber, that supposed to be a Christmas present for my sister. After two weeks I sent them an email asking the whereabouts of the voucher, but haven’t had any response. Before Christmas I opened a case with PayPal, which had been closed unresolved, as apparently the voucher had been already spent, and they were unable to track the delivery as they sent with plain 1st class, even though according to the website, it should’ve been via signed… Read Full Review

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★★★★☆

“My query was dealt with quickly and efficiently.”

Written on: 14/02/2018 by Andersenjb37 (1 review written)

My query was dealt with quickly and efficiently… Read Full Review

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★★★★☆

“Useful voucher site”

Written on: 12/02/2018

I have only given 4 stars as i never received a 2nd email to say that the voucher had been despatched, although I was advised that I had been sent one. I have used this site many times for last minute gift vouchers and am pleased with the service, just a little blip this time I expect… Read Full Review

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★★★★★

“The £50 gift card purchased as a present for my wife...”

Written on: 12/02/2018 by Kiley419 (1 review written)

The £50 gift card purchased as a present for my wife went missing in the chaos that is a a family Christmas. Don't contvted customer service with details and received a replacement by return. Exemplary service. The standard to which all should aspire. Thank you… Read Full Review

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★★★★★

“Brilliant customer service ”

Written on: 11/02/2018 by Jorgensencw1980 (1 review written)

Purchasing the voucher was quick easy and intuitively designed. Unfortunately after I accidentally put the wrong email for the recipient they were quick to respond and rectified the problem ASAP. Great service. Thank you again!… Read Full Review

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★★★★★

“Missing Voucher”

Written on: 09/02/2018

I bought 2 x £100 John Lewis vouchers and got receipts for both but one friend said she never got it. I emailed the contact email and got a response pretty quickly and the voucher was re-issued to my friend immediately with no questions asked. Thank you for the efficiency… Read Full Review

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★★★★★

“Birthday ”

Written on: 07/02/2018 by Malcolm19667 (1 review written)

I needed to get a gift card for my daughter for her birthday and used this website found it easy to use and make my purchase unfortunately I sent it to the wrong email address I phone deleted and spoke to a lady the following day and she managed to sort it out and resend the voucher to my e mail and know have a happy daughter who can spend the voucher so a big thank you and would highly recommend… Read Full Review

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★★★★★

“Fast, efficient and friendly help”

Written on: 06/02/2018 by Tubney (1 review written)

Having sat on a Ticketmaster Voucher for a long time I needed help to activate it. Voucher Express got back really fast and provided the answer I needed. We are now booked in!!… Read Full Review

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★★★★★

“Not plain sailing but...”

Written on: 05/02/2018 by faitheb (1 review written)

I ordered through John Lewis and was very disappointed that the gift card didn't arrive, so I contacted customer service and a replacement was sent out straight away, signed for, so was received the next day. While I didn't agree that sending a voucher of that amount should be untracked (as the first one was), the fact it was resolved quickly and without fuss redeemed them and I would use them again… Read Full Review

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★★★★★

“I have been using Voucher Express for years and have...”

Written on: 02/02/2018 by KrisB2 (1 review written)

I have been using Voucher Express for years and have been extremely happy with the selection and the service. This past Christmas I ordered a number of vouchers and about a month later I learned that my relative was reluctant to tell me that they never received their Christmas gift. I contacted Voucher Express and customer service responded quickly. They confirmed that the gift card had been redeemed, which meant that someone had stolen it, so they offered to replace the gift card at no cost… Read Full Review

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★★★★☆

“Prompt and efficient service”

Written on: 01/02/2018 by 388Butcher (1 review written)

I ordered a gift card for a friend's birthday to be delivered by email, unfortunately, she did not receive the email on time for her birthday (having first checked spam filters before contacting Voucher Express) However when I contacted Voucher Express they immediately re-sent the voucher. I found them to be very helpful and efficient in the manner in which they dealt with my query. … Read Full Review

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★★★☆☆

“Good service but technical challenges”

Written on: 01/02/2018 by Penfold36 (1 review written)

I purchased a John Lewis e-voucher for my Sister and supplied her email address as the recipient when placing the order. Unfortunately she did not receive it initially and so I contacted Customer Support who promptly re-sent it. Still not received. Eventually we worked out that my Sister's email was blocking the e-voucher, so it was then sent to me - received - and forwarded on manually. Customer Service was prompt and very good, but this took too much of our time to work out what was… Read Full Review

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★★★★★

“Great customer service”

Written on: 31/01/2018 by Raideno385 (1 review written)

Brilliant customer service after having problems downloading my gift voucher.. After an email enquiry it was all sorted very quickly… Read Full Review

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★★★★★

“Great Service ”

Written on: 29/01/2018 by TrentBates332 (1 review written)

I received a gift card from a relative overseas which arrived quickly by recorded delivery. I had no idea what it should look like so thought the notecards with various order numbers was everything I needed. However after trying to use it on the website I realised something was missing. Contacted the customer service team who quickly explained the actual gift card must not have come with the card, quickly cancelled and resent the card which again arrived super quick and apologised for… Read Full Review

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