PC Specialist Reviews - www.pcspecialist.co.uk

★★★★★
4.7 / 5
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★★★☆☆

“Cheap, if you can navigate it”

Written on: 19/11/2017 by MarkLeavesley (1 review written)

This is my 3rd purchase from PC Specialist. I prefer custom as I get to tailor the system to my needs though I don't like how long you have to wait to get it (unless you pay for a faster service). In this 24/7 world, having to wait over a week for a custom PC seems ludicrous. For this purchase I did go with the slightly expedited service and it was actually faster than expected! I think they are good value for money with a very wide choice of systems and options. What lets them down is that it… Read Full Review

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★★★☆☆

“Faulty equipment”

Written on: 18/11/2017 by Dominiquea208 (1 review written)

It's disappointing that out of 3 PCs bought we've had issues with two of them. The downside of buying online is that you either have to take the PC apart yourself to do some 'DIY' on the insides - as we know nothing about PCs, despite being told it's straight-forward, it's anything but! Even our friend (who builds PCs) struggled with some of the components. If you have to return the PC, beware - if you don't keep the packaging you may end up having to pay £15 for replacement packaging! On the… Read Full Review

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★★★☆☆

“Great product So-So packaging and flawed installation. ”

Written on: 01/11/2017

I buy high end, custom built PCs and laptops. But infrequently. I do this because quality really does count. My previous, a Corsair Graphite with high end mother board,(for the time), graphics cards, excess of DDR3 RAM and Western Digital, Caviar Black HDDs has lasted 7 years and is still going. I bought this from PC cube. Since defunct. So this year, I decided to do the same again. Order a high end, full tower desktop and spend about £4,000 this time. I already had a laptop from PC… Read Full Review

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★★★☆☆

“Good service, some staff members better than others”

Written on: 11/10/2017

PCs are reasonably good value and fast turn around. Shame they no longer offer the 3 day build, only 5 day now. Some staff members are more helpful than others on the phone so it can be worth calling a few times if the first response isn't to your satisfaction… Read Full Review

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★★★☆☆

“So far OK”

Written on: 06/10/2017 by timmo08 (1 review written)

14" Laptop delivered OK on the final day of the estimated scale. Generally seems OK, fan is a bit noisy despite working on a hard surface. It's a basic model so the speakers aren't great. Screen seems OK. Bullguard virus checker was a pain and had to be completely removed to allow access to non-https websites (of which there are many, inc BBC). Maybe offer an alternative virus software. Small quibbles: I prefer power leads with an led indicator to show they are on; Somehow my user… Read Full Review

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★★★☆☆

“Good delivery service but component inside was...”

Written on: 03/10/2017 by Shane73 (1 review written)

Good range of options to have in your pc and very customisable. Excellent delivery service and very prompt, however my biggest and only complaint was when pc booted up it could not do so properly, and when I investigated found thee ssd boot drive was not connected to motherboard?! Yet the pc apparently was tested?? Now working but if I was not technically minded pc could have had to potentially be sent back!! A bit dissaponting especially since the cost of pc was not cheap!… Read Full Review

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★★★☆☆

“Almost perfect”

Written on: 29/09/2017 by Laylas1953 (1 review written)

Would be 5/5 but they didn't build the PC because they did not have a extra fan in and they don't have a way of telling me Took 3 weeks when they got the parts ready in 4 days but because they didn't have a fan it took 3 weeks… Read Full Review

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★★★☆☆

“Optimus”

Written on: 20/09/2017 by Meghans162 (1 review written)

So far had to reinstall graphic drivers every time I wanted to play tekken as only got 30 fps . Apart from that seems good… Read Full Review

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★★★☆☆

“Monster Render Success ”

Written on: 17/09/2017 by Darren320 (1 review written)

I'm really happy with the service, the order came very quickly and was professional, the guys there know what they were doing. For the price, i would've expected some sort of custom manual instead of vague one, ideally i would've liked to know more about the cable management and what bios settings they put in place. The custom pc specialist boot up screen is very long and i'm sure is an easy fix but does slow the computer down 10 seconds at start up. Overall the computer runs very well, very… Read Full Review

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★★★☆☆

“Good product late delivery missing windows disc”

Written on: 30/08/2017 by vzJordan407 (1 review written)

3 day delivery was paid for, ordered on Friday after lunch so first working day was Monday, product arrived by courier a further 8 days later on the Tuesday. Also windows disc was missing and was supposed to follow but has not yet arrived. Having said all that I am so far impressed with the overall product… Read Full Review

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★★★☆☆

“Il faut absolument spécifié quelle est la prise...”

Written on: 24/07/2017 by AnnieHansen (1 review written)

Je n'ai pas encore pu utiliser votre PC, l'écran ne reçoit aucun signal. Pouvez vous me préciser quelle prise doit-on utiliser pour brancher un écran VGA? Merci de votre réponse par retour. Cette information devrait figurer sur la mode d'emploi de votre ordinateur… Read Full Review

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★★★☆☆

“Excellent service! Would have been 4-5 stars if not...”

Written on: 13/07/2017 by Karan1987 (1 review written)

I ordered a laptop at PC Specialist. Their website is very easy to use and navigate through. All necessary information are displayed and provided. Very simple to place an order, and to follow your order's "journey". So far very nice, simple, and straightforward - they have a very good tracking system to see at what stage of production/delivery your product is at. Up until now, everything went as promised and described on the website, and my laptop was meant to be delivered to me within the time… Read Full Review

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★★★☆☆

“The assemble just consumed 2 days and deilvery...”

Written on: 30/06/2017 by jkop98 (1 review written)

The assemble just consumed 2 days and deilvery consumed 2 dyas. Realy fast and efficient! However, it looks like my 1TB Seagate hard disk hasn't been installed in a very approprite position (maybe this because disk space of my case is not big enough). The front earphone port has been installed properly as there are some noise/crosstalk when using the earphone. Others are fine. I would recommend PCspecialist to my friend… Read Full Review

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★★★☆☆

“Speedy build. Beware of drivers. ”

Written on: 19/12/2016 by stuartgl (1 review written)

Speedy build and delivery, though I chose to install my own operating system (Windows). The drivers supplied via PCS crashed the machine (blue screen) and after being on hold to support for 40 mins I gave up on resolving the issue with their assistance. Eventually managed to isolate the problem and find stable drivers for the relevant components online. Save yourself some grief and have them install your OS! Otherwise, great custom build service… Read Full Review

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★★★☆☆

“Standard pc build”

Written on: 03/10/2016 by Heathy81 (1 review written)

Bit dissapointed as it took longer than I thought it would, especially as it was not a high end PC. After 10 in processing I phoned and was told that delay was down to a lot of orders. However a few hours later I rec'd an email to say the case was out of stock! It was only a bog standard case. I was asked to pay extra for a different case and again I thought you would just select like for like with no additional cost. Also the flow chart showing the build stages should specify working days as… Read Full Review

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★★★☆☆

“More recomandations required”

Written on: 24/09/2016 by gpCorbett448 (1 review written)

The overall service is good. But i think that while building my pc someone from pc specialist should engage the customer and offer him some tips. For example. I built my pc , it is fine but if someone would have recomended a bigger source and explained that the one I chose is sufficient but i will not be able to add more hardware , I would have bought the 850w rather the 650w. … Read Full Review

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★★★☆☆

“Easy to use websit but products could be better”

Written on: 24/07/2016 by CJGwyther (2 reviews written)

This is the second time I have used this company. Some years ago I bought a desktop pc which is still going strong. Everything was 5 star from help with components to solving problems immediately after delivery. This time I bought a laptop and standards are far lower. The website is still very good and easy to use. I didn't need help so cannot comment on that side but the quality of the laptop is very poor. The screen is sharp and clear but the actual colour is very washed out making it no good… Read Full Review

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★★★☆☆

“Good purchase but with few problems.”

Written on: 19/06/2016 by denil (1 review written)

I recieved my computer quite fast which was a big plus because I needed it for work. Unfortunately I was bit disappointed after switching it on and setting up basic windows settings. I installed a software which I use for photography and the pc started to freeze and was quite slow. With my friend's help we realised that the drivers are not installed which can cause the problems. I would expect it to be done by you before sending the pc to me. Other issue I noticed is that I had problem to plug… Read Full Review

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★★★☆☆

“New -fast!- multi-purpose PC”

Written on: 21/05/2016

From order to completion in less than 10 days was great, and I was kept informed of progress at each stage by a courtesy email. No issue with the components (and lets be honest, it was not a complex build with multiple raid arrays or multiple GPU's) so far, but the software implementation was a little lacking I felt. An example of this was the installation of a Samsung SSD. PC Specialist did the bare minimum and plugged in the drive, relying on Win. 10 to take care of business. They did not… Read Full Review

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★★★☆☆

“Fast Dispatch of Product”

Written on: 04/05/2016 by uwPatterson234 (1 review written)

I purchased a PC and it took roughly around 6 working days for it to be processed and dispatched. I previously had asked people how quickly it was going to take to be dispatched and they advised it could take some time. However, there are areas for improvement i.e. my front 3.0 USB ports are not working as it appears they was not installed. In this instance I believe the customer should be contacted in order to provide them an update… Read Full Review

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