Voovit - www.voovit.com

★★★★☆
4.2
83.0% of users recommend this
  • Value For Money

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“Fast, cost effective, recommended”

★★★★☆

written by Webbhe262 on 07/11/2017

Voovit provided a fast and cost effective solution for shipping my box to Europe. The overall time was about 10-11 days, and the box arrived in relatively good condition (a few minor scuffs on the box from handling). The key is to order boxes well in advance and make an itinerary of your items. After the box is collected, it's out of your hands, and all there is left is to wait for it. Good service overall. I would however suggest slightly better website design and user interface. Otherwise it is solid.

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“Easy process, no problems at all”

★★★★☆

written by happycat1989 on 13/03/2015

I was looking for an easy, not too costly way to get my belongings to Luxembourg. I looked at a couple of other companies, but Voovit was the only one to give an estimate automatically and right away, and it seemed comparatively good value. They delivered the boxes, tape and plastic wallets for the labels that have to be attached to the boxes. No problems at that stage, and information on how to put the boxes together is on the Voovit website. The process of packing the boxes was made easy by the website, too - it gives lists of prohibited items and instructions on how to pack in such a way that the possibility of damage during transport is limited. Labelling the boxes was relatively painless, too - I just had to fill in the form online, print them out and stick them on. The boxes were picked up with ParcelForce and delivered by a local Luxembourgish carrier, and I was able to track the shipment online. The only possible issue was that - as it says on the website - neither deliveryman gave any warning as to when they would come, but luckily that didn't turn out to be too much of a problem, as my colleague was able to pick them up when they arrived (I was at a meeting). I'd definitely recommend making sure you can get the day off work on the estimated delivery date to save the hassle of getting them redelivered.

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“Efficient, friendly and reliable”

★★★★☆

written by DominiqueGibbons on 12/08/2014

Had a very good experience with these folks. Sent a large shipment (15 boxes) to Europe that went through K&N and another smaller one (5 boxes) through ParcelForce. Both shipments arrived safely and within a few days. Although K&N missed the pick up day, this is not Voovit fault and everything worked out OK in the end. Would certainly recommend them and will use them again.

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“Happy with service”

★★★★☆

written by Garnerru324 on 30/07/2014

Overall very happy with the service. The instructions are clear on the website how the system works. The boxes from Voovit even came with duct tape which was handy. All my queries were responded to quickly. The only annoying part is that it's not specified what time your boxes will be collected or delivered to your new place. But overall I was very happy with the service and the price is reasonable. I was able to track my boxes online also. Would use this service again.

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“Friendly, fast and ridiculously cheap”

★★★★☆

written by Intriguingusername on 22/08/2013

I was a little apprehensive about using Voovit initially because it was so cheap, less than half the price of some of the big names, but they were friendly and helpful when I had to mail a number of times because of complications on my side of things, and then I was amazed when my boxes arrived in the Netherlands in less than 48 hours after collection in the UK - I'd previously used a shipping company which was much more expensive and took weeks. I was so pleased with the service that I offered to place a review - and here I am. I've already recommended Voovit to friends and I'm looking to use them to ship stuff to and from Spain. The price also included the cost of the shipping boxes.

Intriguingusername's Response to Intriguingusername's Review

Written on: 22/08/2013

I forgot to mention that the boxes - never mind the contents - arrived in perfect condition.

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“Great service, so and so local couriers”

★★★★☆

written by on 21/02/2013

My move from Amsterdam to London was a bit adventurous due to the fact that I had to change the shipment date repeatedly (for other reasons) and a mixup caused by the local courier service in Amsterdam. I must say that Geoff from Voovit proved very reliable in arranging everything and dealing with all the mishaps. In the end he saved the day and all boxes were shipped and delivered according to schedule. Because the couriers that pick up and deliver the packages are not actually Voovit, you might want to keep an eye on the process and give yourself a buffer of 1-2 days in case something goes wrong. But Voovit will generally fight for you and push them so if you keep an eye on things and alert them the minute something goes wrong, they'll fix it and make sure good service is delivered according to schedule.

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“Great service”

★★★★☆

written by Britvic55 on 15/07/2012

I have used Voovit on three occassions and I have found that it has been a smooth process. It does take some time for the shipment to get across, but if you are not in a rush for your belongings, then it is an ideal service to use. The staff have always been very helpful and they reply to emails very swiftly. I have recommended Voovit to friends who are emigrating overseas and I will continue to do so. Thank you Voovit!! :)

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“Easy to follow instructions in how to order delivery,...”

★★★★☆

written by on 08/02/2011

Easy to follow instructions in how to order delivery, pack boxes etc.
The pick up was on time, friendly delivery staff. And most importantly my boxes arrived in Madrid after only three days and they were in imaculate state. The only thing that Voovit could do better is arrange pick ups on Saturday, or arrange to call the customer when they are on their way. I would have preferred not to have to take a day off work to wait for the pick up. I would definitely use this service again, and I probably will as I have a few more things to ship. Thanks!

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“I love Voovit! I had a collection booked last week...”

★★★★☆

written by on 11/12/2010

I love Voovit! I had a collection booked last week during the heavy snow so was not expecting the collection to take place, and sure enough it didn't, not Voovit's fault, but every day after my original booking they called to let me know whether collection was likely that day until the boxes were finally picked up on Friday. These guys really do care, fantastic customer service.

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“Voovit was great because the whole process was easy...”

★★★★★

written by on 17/06/2009

Voovit was great because the whole process was easy from start to finish. It was cost effective, they kept in touch, they did what they said they'd do and delivered everything safely and on time. I'd use them again!

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“I found Voovit to be the quickest, most efficient and...”

★★★★★

written by on 22/04/2009

I found Voovit to be the quickest, most efficient and reliable way of sending a box from the UK to Australia. It was simple and best of all...a much cheaper option than everything else out there! I would use them again in a flash!!

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“Voovit were fantastic! The website was easy to use,...”

★★★★★

written by on 08/04/2009

Voovit were fantastic! The website was easy to use, the email contact was quick and friendly. We kept expecting there to be hidden costs or for the process to get difficult, but it never did. From door to door there was not a problem. I would highly recommend Voovit to everyone. Thanks guys!

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“Voovit were fantastic! The website was very user...”

★★★★★

written by on 08/04/2009

Voovit were fantastic! The website was very user friendly and the service we received via email was always quick and friendly. I kept expecting there to be a catch, or for the process to become difficult at each step, but from door to door we did not have one problem! I would highly recommend Voovit to anyone else who was wanting to ship their personal effects. It was so much easier than we had expected. Thanks Guys!!!

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“I moved three boxes from the UK to the Netherlands...”

★★★★★

written by Siddharth Narayan on 23/02/2009

I moved three boxes from the UK to the Netherlands with Voovit. Apart from unavoidable delays due to inclement weather and an unfortunate mis-communication with the courier company that necessitated a re-booking and a charge for the same, I was completely satisfied with the service I got for the money I paid - efficient and professional service, patient and helpful staff.

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“Sent 10 boxes and 5 other pieces of luggage from...”

★★★★★

written by on 15/01/2009

Sent 10 boxes and 5 other pieces of luggage from London to Paris. Everything arrived in good order. The customer service was quick and efficient, very reactive to questions or requests for clarification via email.

Definitely a recommend. I will use again if an occasion presents itself

Please note though - you have to do your own packaging and labeling, which is part of the deal as it's what makes the service less expensive than the one of similar companies.

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“Competetive price, excellent service. Boxes arrived...”

★★★★★

written by on 14/08/2008

Competetive price, excellent service. Boxes arrived for packing on agreed date, packed boxes were uplifted from Germany for shipping on agreed date and were delivered to the UK in good order and within a few days. Staff were friendly and helpful re a website problem. Would recommend. Would use again. Potential customers should ignore negative comments from blogger who felt aggrieved at only being reimbursed for £25 per box for a missing box: the site states this quite clearly and you have the choice to pay a reasonable additional cost for full insurance.

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“Would thoroughly recommend Voovit for small items that...”

★★★★★

written by Sandra1947 on 09/05/2007

Would thoroughly recommend Voovit for small items that will fit in their very strong boxes. My husband shipped a very heavy filled toolbox in one of the boxes, surrounded by a couple of pillows. No problem. Everything was intact on arrival and the boxes just as they had left us, not a mark or dent anywhere. Well impressed with the value for money.

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