Zoo Plus Reviews - www.zooplus.co.uk

★★★☆☆
3.5 / 5
63% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great company to deal with ”

Written on: 21/11/2019 by LeoScampiMolly (1 review written)

This was the first time I’ve ever had purchased from Zoo plus, I had problem with the delivery of my purchase by the courier I contacted Zoo plus customer services and found them to very courteous and helpful dealing with my concern about delivery they kept me informed with e-mails.Customer services sort the problem out very efficiently and quickly the purchase was delivered next day by the courier.They also confirmed it with e-mail Thank you so much one of the best online company I have… Read Full Review

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★★★★★

“Replacement of original lost order”

Written on: 22/06/2019 by fxPhillips481 (1 review written)

I placed my regular order to Zoo Plus and part of the order did not arrive so I contacted them and explained that part of my order was missing. A new order was immediately raised for the missing item and was delivered within a few days. I was very happy with the quick re-order/delivery and would definitely recommend Zoo Plus for their prompt and very courteous attention at all times. Thank you Zoo Plus… Read Full Review

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★★★★★

“Best customer service ever!”

Written on: 14/06/2019 by Olivep155 (1 review written)

I have ordered all my cat's items from zooplus and i consider myself a regular customer. I have been extremely satisfied with their products and prices but the thing that surprised me is how awesome their customer service has been so far. They got back at me very fast and they were extremely helpful. I have dealt with other customer support services in the past but Zooplus' was the best among them. I just cannot express how great their team is. I strongly recommend dealing with this site… Read Full Review

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★★★★★

“Zooplus are the best!!”

Written on: 26/03/2019 by LC19 (1 review written)

I can highly recommend Zooplus! I have been ordering from them for going on 6yrs now and not only are their prices unbeatable, but their customer service is absolutely exceptional! I have been able to refer many friends and family members to them over the years and they are just as happy. Keep up the amazing work team!! … Read Full Review

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★★★★★

“Great for all your pet's needs ”

Written on: 08/02/2019 by Voltyvic (1 review written)

I've been shopping with Zooplus for quite some time now and they have everything I need for my 3 cats. They have a very wide range of goods including a very large selection of food (different types, brands, breed-specific many available in bulk-buy offers etc), as well as bedding, scratchers, treats and toys. They have a very generous rewards system and I have had lots of treats & tried new brands this way. However what makes them stand out is their customer service. I had an issue where my… Read Full Review

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★★★★★

“Great Retailer”

Written on: 08/02/2019 by MaximGutierrez (1 review written)

Good products and prices, broad variety and excellent customer service. I ordered a harness which was too small and was given a refund straight away and asked to give the harness to charity. Lovely gesture!… Read Full Review

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★★★★★

“Great products and even better customer service ”

Written on: 05/02/2019

Zooplus offers a truly an A+ online shopping experience. Offer is diverse, products are of great quality, shipping is fast and reliable, prices are very reasonable and customer service and support have always been very satisfying. Thank you Zooplus team!… Read Full Review

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