written by AariaJohnson on 31/07/2021
They have everything you need for your pet. Amazing place staff is very friendly to you as well as to your pet. Excellent selections of pet products that are high quality. Superb service provided. I am very happy with my lovely pet.
written by Haylzg89 on 10/05/2020
We have got some brilliant deals from Pet Planet and great products. We would definitely recommend pet planet for all your pet requirements.
written by Melan on 11/11/2019
I would recommend this company to any of my pet friends as it has a lot to choose from and is reasonably priced and they deliver very quickly and with no problems I purchased admil pet plug in and it helped a lot with my 2 dogs over the fireworks season
written by MorganWaddell on 28/07/2018
Has lots of things for your pet; what we have bought has been good quality and price Good variety here good service and delivery so would recommend them
written by LukeSchwartz on 29/04/2018
We ordered a harness for our dog and unfortunately when it came it was too small. I phone pet planet and they were extremely Helpful and I was able to get a replacement harness free of charge. It came very quickly and is an excellent fot, and works well in the car. I would highly recommend pet planet and wil use them again
written by on 18/04/2018
I've been using Pet Planet long enough now to recommend them as a good supplier of all pet requirements - I use them mainly for dry dog food, which I order online and is delivered promptly. Stock availability is good (I buy a Hills Prescription product) and the price competitive - exactly what I want as a customer.
written by on 14/04/2018
Value for money, fast and efficient. Website easy to use and pay. Have used Pet Planet a few times now; no problems. Regular emails with offers, but can unsubscribe if not welcome.
written by amica on 03/04/2018
Due to our 8 year old gsd starting with arthritis were advised to restrict jumping in & out of car so purchased above ramp. He was not happy on it to begin with but it's amazing what treats can do!! He weighs 37kg and the ramp does not flex at all so is giving confidence. Due to being sturdy it is not the easiest to unfold and manoeuvre but that's something we have to get used to. The surface is quite rough, like sandpaper, so you need it covered if storing on seat or leaning against it as sure it will rub. Pity there was not a bag included with it. Feel it was worth that bit more than some of others seen for strength and good quality.
written by RaelynnLucas371 on 24/11/2017
Thankyou for excellent service and speedy delivery which came on time to the minute!!!!!!!
written by Meggiemay on 06/10/2017
Great boot cover and bed for my dog perfect size for my ford focus it covers the bumper too so no scratches delivery great and good value for money I would recommend this site..
written by EdgarHernandez on 28/08/2017
I really liked an open top cat litter box we got from them, which I couldn't find on other online pet suppliers in the U.K. But they could also improve the selection of some categories such as cat scratching posts or cat toys. I would also love if they have more stylish products.
written by 277Scott on 30/07/2017
Item arrived on time great quality well packaged. Would have been 5 stars. The only problem was the crate divider the gap between it and the door was too large I had to fit a spacer to stop puppy getting her head stuck. Once that was done everything was fine.
written by Nellenurse22 on 13/07/2017
POSITIVES: Quality of items ordered have been just as I had expected. Prices of items were less than on other websites and in pet stores. Many bargains to be had. Delivery is slow compared to other web sites, anticipate 3-5 days delivery. NEGATIVES:I had not received an item and had to contact customer services who advised me the item had been lost in transit. However, they arranged for an immediate replacement which I received the next day. Very happy customer.
written by isShea477 on 05/06/2017
Good range of cat products at reasonable prices but delivery went wrong as courier inefficient.
written by Castro118 on 10/04/2017
I am now a regular user of Pet Planet having a 7 month old cocker spaniel with a healthy appetite. It has a wide range of dog related supplies and stocks quality dog food such as Origen at a competitive price. Only 2 pet shops in our area stocks it and in limited supply. It is also more expensive. The web site is good and deliveries are reliable. The only criticism is that the delivery has to be signed for, either by you or a neighbour and supposedly they will not leave goods in a safe place such as your garage as with other delivery services. I would recommend Pet Planet to others.
written by RishiHamilton on 29/03/2017
My order of a large bag of my fussy feline's favourite dry cat food was processed very promptly and, by adding a little pack of cat treats to the order I qualified for free delivery. Pet Planet were slightly let down by the courier who, finding me not at home, left the pack with a neighbour but failed to put any card through the door to tell me which neighbour it had been left with and it was difficult to get this information from the courier firm.
written by Shirl2911 on 11/03/2017
My pup of 7 months has tried various dry food with no success. They have all given her an upset tummy. I tried Arden Grange large breed puppy and it really suits her she is really thriving on it. I shopped around to get the best deal and flung Pet planet buying the two sacks saved me some money. Will definitely buy again if the price is right. The only problem I had was with the delivery not Pet planets fault but yodel. The stuff was due to be delivered on the Saturday, I stayed in all day to find on the tracking it stated unable to get access?? I did have it delivered on the Monday but had to go and buy more food as my pup ran out. Wasn't happy with that. Just a shame they use yodel.
written by Roamer100 on 26/02/2017
Found the item I required. Straightforward ordering process. I was kept informed of delivery progress and item arrived promptly and in excellent condition.
written by DAVIESEF on 04/12/2016
Great product and when I had to contact customer services they were knowledgable and helpful and sorted out my issues. Delivery was not very impressive as despite contacting the delivery company YODEL to advise I would NOT be able to take delivery until the following week, I was assured it would be held but they tried to deliver and ultimately returned the package to Pet Planet. It was redelivered with less issues but I had to collect it from the YODEL depot. I also have a concern that the bags of dog food are 14kg so that a person can handle them, however, putting two bags in one delivery box makes it very difficult to handle during delivery.
written by on 16/11/2016
Entirely satisfied with PetPlanet and their service, but the courier service they used - Yodel - was awful. Two supposed attempts to deliver and two cards left to this effect, or so I was informed by them by email, but no cards could be found and no delivery made. PetPlanet, on being informed of this, immediately withdrew that order and re-sent me another via a different courier. That arrived safely and I was very pleased with the service I received.
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