Asiana Airlines Reviews

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★★★☆☆
3.1
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57.0% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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“Our trip to India with Asiana Airlines”

★★☆☆☆

written by on 28/09/2012

Asiana Airlines My wife and I traveled from SFO to India this Sept. Our major complaints are as follows: the food is terrible. They served beef which was like shoe leather and smelled. Even the flight attendant could not cut it, but did not offer another dinner. It seems one is offered dinner even thought the departure time warrants breakfast. The seating is poor in economy class- not enough leg room and seats are uncomfortable. . When we arrived at each stop- we could hardly walk. The flight attendants need to learn better English. We had difficulty understanding them. The pa system on all flights taken was poor. We could not hear nor understand most of the announcements. The flight attendants made a show of being friendly, but pretty much ignored any reasonable request. This may have been due to not understanding English well.

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Varangkana's Comment

Written on: 10/01/2013

"Our company trip to Korea with Asiana Airlines"
We, the IT solution Company, will have a company trip to korea (21 persons) , Jan 17-21, 2013. Our flight OZ742 (23.40-06.50) has been confirmed since last month but yesterday, the Asiana Thailand informed us that our flight has been changed to OZ741 (01.30-8.40) because of Korean first priority and crowded flight. It doesn't make sense. Our first program trip will be cancelled. Worstiest experience we have ever been.

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