It is the 2nd time we asked SafeStyle to install an external door. The time between order and installation is only three and half weeks which I agree is very fast delivery. A staff called one day before the installation to confirm the precise time slot so that I have not needed to wait for whole day. The engineer is professional and friendly. The installation lasted just over 2 hours. I cannot comment about the seal of the door frame since it was only installed yesterday. Overall, it is a good experience.

From order placed to final fitting all went well,fitter arrived on time worked cleanly and efficiently job well done.

Today Friday 26.5.23. due to illness, I telephoned to cancel todays appointment. This was obviously so as not to inconvenience the representative. I telephoned nine times between 8am and 8.30am. Each time I was informed that the your office was closed and to phone back during the hours of 8am to 9pm Monday to FRIDAY. At 8.35am my call was answered, with "your first in the queue" this was then interrupted by "the office is closed phone back between 8am and 9pm" This sequence was then repeated. I have now given up in total dismay. Doesn't help product sales.

Very happy with the service and price. Also good fitters on install.

We were promised pre-Christmas installation of all windows & doors- the reason we agreed the contract - didn't happen, had to wait 4months!!!! Turned up to fit windows with no installation kit, £1000's of windows were left outside overnight!!!! They lost a window!!! Didn't have enough sealant so had to return the next!!! We were left with the bathroom window stuck open in minus 5 conditions and no trickle vents put in so the icy wind blew through the entire house!!! Didn't inform scaffolding company they were days behind due to all safestyles errors so they came to take scaffolding down 2days to early!!! They lost the window keys, then supplied us with incorrect ones that did not work. They left rubbish all over the garden. French doors completely jammed, would not lock or open after 3weeks,sent a locksmith out who had to remove deadlock as not fitted properly!!! Still waiting for this to be rectified!!!! French doors are jamming again, we are unable to use them & told we have to wait until July for an engineer to come out...3mths wait...not acceptable!!! Complained multiple time, customer service are not interested. DO NOT USE THIS COMPANY!!!!!

We recently had safestyle in to replace our French doors. The team will efficient and friendly throughout, and left no mess when they were done. Will be using these guys again.

Ordered composite front door. Delivery and fitting day confirmed. Arrived on time and did good job. Very satisfied with product and service.

Would hoghly recommend Safestyle, from start to finish the whole experience was faultless. Two fantastic guys fitted the windows and doors both hardworking and very polite. They cleaned up after themselves took all rubbish away. I can't give any negative comments at all. We absolutely love are new windows great quality and look fabulous.

Right from the start from the survey to the installation of our windows and door, the representatives of the company were polite, helpful and mindful of our requirements. We were kept informed of manufacturing times and installation date, which was agreed on a suitable date to suit us. We were informed on the day prior to installation of the time the installers would arrive and this time was kept to by the installers. Once on site they adequately protected the installation areas, carried out the work to our complete satisfaction and left our property in a clean and tidy state. Thoroughly recommend this Company.

Staff came to fit windows are punctual on timings are professional and product are fine for me I will definitely recommend My coolleague and relatives

I've had windows installed in September 2022, immediatly noticed that the vents that came as standard were not the ones advertised in the website, is stated they were premium, but got installed shabby horrible things, after 2 months of calling Safestyle, finally had an engineer to see me... he wasn't helpfull at all, but agreed that the trickle vents installed were the wrong one, and in November there was a request for the vents to be put on the 23rd of December... im still waiting, despite inumerous calls made, and it is now the 15th of May 2023... worst customer service I have ever experienced. Do not recomended safestyle at all.

From start to finish was a great job , the sales person was very good he explained all about the windows , the fitter was very good , clean and tidy. I had one sealed unit that had a cracked in it But it was ordered /replaced within 48 hours , I Would recommend Safe Style to all my family friends and friends. I am over the moon with my new windows. Thank you all at Safe Style for great service.

We are very happy with the work that we have had done by safestyle and the sales person was very friendly and helpful as well

Wasted a whole day - morning appointment told rep had thrown a sick day - probably same guy turned up in afternoon and told they had a meeting that morning, googled my house and that they won’t fit doors to ex council timber framed houses. Could have told me that over the phone. Next day, 2 quotes from reputable firms and no issue with replacing existing doors that have been in place for 15 years without issue. Makes no sense!!

Would certainly not recommend this company if only for their personal behaviour , pressure, hassle and rudeness! I dread to think if we'd had a problem after fitting! It would've been a nightmare for sure! The initial salesperson was fine, then the phone calls began... The price dropped then dropped again but we were suspicious..they put pressure on a decision now for that price! Then £200 deposit quick! We'd like to read the contract please... As we did they rang x3 times pestering for a decision! Some items needed discussion about openings and design but before I could finish my answer agent said "Thank you for wasting our time sending a contract" and put the phone down on me! So rude ! Unaccommodating and simply selfish...they need lessons in customer care, empathy with patience and understanding. This is a lot of money we're spending not some little light decision!! Beware and read the reviews ~ they are accurate.

am amazing service well mannered did an excellent job very cleaning and tidy no mess left talked us through everything very happy with job x

Very efficient process from quoting to installation. Happy with the quality of work and material. Would recommend.

Had initial problems with failedc appointments. Door fitted and various problems occurred resulting in a second visit to fix problems. The Hamiltonian were the security keeps on the upper opener of the door. One of which fell off when touched. There were three metal locking peers one in the hinge side and two on the handle side. A small steel plate being the main locking device located horizontily, bottom handle side. The other two keepers were loose fix in place by one small screw into about 3mms of plastic. An engineer called and super glued the steel screws to the plastic , not good!! The upper opener is an integral part of the main house door and should be fitted with the same level of security. It is a foot not a window. I have made numerous phone calls to Safestyle which have gone unanswered. It would appear that they are hoping I will give up if ignored. Watch this space!