Safestyle UK Reviews - www.safestyle-windows.co.uk

★★★★☆
4.5 / 5
89% of users recommend this
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Latest Reviews

★★★★★

“Which magazine recomended!”

Written on: 17/09/2020

I found Safestyle UK through the "Which magazine" which was enough evidence that they were a reputable company; in fact they are amongst the top 3 big name companies. All the various teams arrived on time, they were all very professional & presentable,they knew their individual jobs very well,the company informed me who was coming to my house & when,& told me when my windows were to be fitted. At the end of the fittng, I was asked to have a good look around to see if everything was I was… Read Full Review

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★★★★☆

“Happy with windows”

Written on: 17/09/2020 by ScarlettCarr70 (1 review written)

Very happy with new windows and door. The fitters were very hard working, professional and did a great job. Also tidied up after themselves. Would use again… Read Full Review

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★☆☆☆☆

“Sales team!”

Written on: 16/09/2020 by Stevebowmaker (1 review written)

Tonight we were absolutely discussed by the Truro sales team,we were visited by a man who showed us a product that to be honest we were seriously considering.My husband and myself then said we needed time to think about it as we were doing our due diligence and getting several quote!This is where things got nasty! He rang his manager and it escalated with him insulting us and saying he didn’t want to sell windows to us anyway!My husband then asked the salesman to leave,we find this type of… Read Full Review

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★☆☆☆☆

“Sub standard service”

Written on: 16/09/2020 by TraceyCate (1 review written)

We had new French doors fitted. Completed during torrential rain so all silicone is marked. Gaps under doors where daylight can be seen. Not level, doors unable to lock and external trims all warped. Fitter sent out after 3 weeks and addressed the door not locking but was rude and told us he didn’t have time for any other repairs. Arranged for a return visit which is now in another 2 months. Our door will not close in warm weather so now cannot open our new French doors. Formal complaint… Read Full Review

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★★★☆☆

“Post Install”

Written on: 16/09/2020 by Hugo289 (1 review written)

More than happy with the ordering and fitting BUT the Post Install Department don't reply to emails, so I am sitting here with a window that I cannot reliably open another that has a handle that falls off. I just wish they would reply… Read Full Review

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★★★★★

“Excellent”

Written on: 16/09/2020 by JoelRW (1 review written)

The whole experience with Safestyle was excellent and the final look was awesome. I would recommend anyone getting new windows to go with them. There was no hassle at any stage. As the brochure says: “sit back and put your feet up”. The two people installing were friendly and professional. They explained each step and adhered to the current social distancing guidelines. Fantastic all round!… Read Full Review

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★☆☆☆☆

“Fitter never turned up on three occasions despite...”

Written on: 15/09/2020 by Weeksqe256 (1 review written)

Fitter never turned up on three occasions despite being told he was on his way .. he tried all day to fit doors and in the end had to leave the job and house insecure promising to return the next day which he didn’t. Staff promised the earth but no one came back for days . The fitter who did return to be fair was excellent and was appalled at the work and service we had received. Despite five weeks of trying to arrange a settlement and pay the bill I cannot get through to anyone to sort it… Read Full Review

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★★★★★

“Second time with SafeStyle...”

Written on: 14/09/2020 by JoyceDA (1 review written)

This is my second door with SafeStyle and just like before the service from start to finish was completed to perfection. I was advised on my first visit in selecting two different colours for my front door, which i didn’t knew was even an option.The man who did the final fitting did an amazing job and explained me everything on how to use the lock and other procedures. Left the place tidy. All of them (1st visiter, surveyor and fitter) were on time, knew what they were doing and lastly… Read Full Review

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★★★★★

“A++”

Written on: 14/09/2020 by Alex231 (1 review written)

Would recommend, really happy with the service and especially my new front door… Read Full Review

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★★★★★

“Excellent job done installing my front door .workmen...”

Written on: 14/09/2020 by Yellow1234 (1 review written)

Excellent job done installing my front door .workmen were clean and tidy .and worked well .would recommend… Read Full Review

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★☆☆☆☆

“French windows jammed. ”

Written on: 11/09/2020 by Rhonamorris (1 review written)

Install allied on the Tuesday. By Thursday the French windows would not open. Safestyle UK could not fix the problem for nearly two weeks. Leaving my unable to open the back doors. They are very prompt when they want your business but the aftercare is appalling… Read Full Review

Colin.lawrence's Response to Rhonamorris's Review

Written on: 12/09/2020

If you paid on credit phone the bank and take out a section 75

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★☆☆☆☆

“Appalling Customer Service”

Written on: 10/09/2020 by 308Jensen (1 review written)

I have now contacted the Customer Service Department 4 times and am still awaiting a response to get the problems with the windows I had installed in 2016 rectified. They are quite happy to take your money and promise you a 10 year guarantee, but they seem to have no intention to honour that or rectify poor workmanship. I have already had to have them out once as they failed to seal in the windows on one side of the house and as soon as it rained, the laminate floor in the rooms were awash… Read Full Review

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★★★★★

“First class product and service. Cannot be beaten.”

Written on: 10/09/2020 by Brennan116 (1 review written)

Product first class. Made the room much lighter and gave a modern effect. Workmanship faultless as was the fitters who were professional in every way. The window is the envy of all who see it. I would recommend Safe Style to everyone… Read Full Review

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★★★★★

“Excellent service throughout”

Written on: 07/09/2020 by Julierylance (1 review written)

Excellent service from start to finish. The installation of 4 windows was done in a professional manner by polite and helpful competent tradesmen. Pleased with the windows great price for quality and finish. Highly recommend safe style would definitely use again… Read Full Review

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★★★★★

“Good job”

Written on: 07/09/2020 by Mathias1958 (1 review written)

Very pleased with the job. Fitters very friendly and efficient and well abreast of covid 19 issues… Read Full Review

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★★★★★

“Satisfied Customer ”

Written on: 03/09/2020 by Figueroa170 (1 review written)

The installation team arrived at the agreed time slot, they were polite & courteous and completed the door installation professionally and to a high standard… Read Full Review

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★★★★☆

“indifferent service”

Written on: 03/09/2020 by garycart (1 review written)

Ordering window was easy and the surveyor came when promised. Problems started when the fitting date was later than the date we were promised and the lady who rang us didn't seem to care about the fact. Fitter was very good but turned up without a ladder, even though two windows were being fit upstairs. Good job I had one he could use. Great windows but service definitely could have been a lot better… Read Full Review

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★☆☆☆☆

“1980 style selling”

Written on: 03/09/2020 by Churchill1976 (1 review written)

Absolute shower...... Didn't want to discuss my new doors with me or even get a broacher out because my wife wasn't home..... I knew exactly what we wanted... so just smacks of the old dodgy double glazing style of the 1980's Don*t waste your time....... Ohhh and the price he could give me today would be much better than the one 'Guarenteed for 12 months' … Read Full Review

Colin.lawrence's Comment

Written on: 04/09/2020

Lucky escape.trust me.just look at the bad review.

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Davefazal's Comment

Written on: 08/09/2020

You have had a lucky escape. I am 10 months into my conservatory build and i am still waiting to have repairs completed. 3 weeks ago a fitter attended to complete the job but failed to bring any of the parts required ie:- 2 new glass units, roof spa end cap(missing since day 1), draft seals and a door handle. When he checked up, none of the parts had been ordered and in fact any trace of the order had disappeared from the computer.
He contacted the main office, as did the previous fitter, and ordered all of the parts required giving a fitting date of 10th december. The conservatory will be 12 months old on that date.
Customer services do not care at all and make no effort to attempt to sort out the problem.
My next e-mail will be to trading standards followed by rip off britain. This company absolutely stinks.
Stay away from this firm. Shop local!!!!!!!!!!!!!

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★★★★★

“Windows are the eyes of your house - these are stunners!”

Written on: 03/09/2020 by Ruiz170 (1 review written)

We had the windows at the front of our house, plus porch and front door replaced by Safestyle a couple of years ago. Many people have remarked upon the quality, style and colour (Granite). We thought that Safestyle's casings look smarter than other manufactures that we viewed. We saved up to complete the job at the back of the house with 4 windows and a back door. We opted for white as the patio doors are this colour and didn't need replacing. They were offering colouredc UPVC for the same… Read Full Review

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★★★★★

“great doors, great fitter and great price!”

Written on: 02/09/2020

makes our home secure and the quality is fantastic, we would recommend safestyle to our friends as the service from placing the order to completion was really good the price was also the best. we would like to thank the man in sales and the fitter for making everything run smoothly… Read Full Review

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