Safestyle UK Reviews - www.safestyle-windows.co.uk

★★★★☆
4.5 / 5
89% of users recommend this
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Latest Reviews

★★★★★

“Customer service”

Written on: 27/07/2021 by 1981Todd (1 review written)

Good service all round from the supplier to the fitting and after care, what you expect from a PLC company, would recommend this company to anyone… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH THEM”

Written on: 27/07/2021 by Storm2006 (1 review written)

Absolutely appalling service. Salesman came and promised me a fitment date within 5 weeks, so we decided to place the order on this basis. This then got pushed back, and they eventually turned up 8 weeks later to fit the door. The door has been fitted for a month now, and has dropped in the frame making it difficult to close, and almost impossible to lock. Spent 40 minutes on the phone waiting for them to answer, and was then told the earliest they could attend to rectify their faulty goods was… Read Full Review

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★★★★★

“Review of composite door ”

Written on: 26/07/2021 by Jett1965 (1 review written)

Quick perhaps too easy but pleased with the food snd the service… Read Full Review

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★☆☆☆☆

“Dreadful Company and customer support.”

Written on: 26/07/2021 by PaulDD (1 review written)

I received a quote for a like for like conservatory, agreed the price and signed the purchase order. There were a few minor errors on it which the surveyor put right. After 2 x surveys Safestyle called me to say they had made an error with pricing and wanted an extra £10k for the work. I was meant to have the conservatory fitted in July, however, they have since returned my deposit and ignored 2 x complaints that I have put in. As far as I am concerned they should honour the verbal contract… Read Full Review

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★★★★★

“Fantastic ”

Written on: 26/07/2021 by Italy1 (1 review written)

Great service, the fitter was great and went through how it all operates and the finish was outstanding. Follow up calls satisfactory and welcoming Definitely use safestyle UK again… Read Full Review

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★☆☆☆☆

“Had a quote after two and a half hours of sales pitch...”

Written on: 26/07/2021 by Daidut (1 review written)

Had a quote after two and a half hours of sales pitch for fitting windows and doors. the price quoted was one hundred and twenty-five thousand. after one call back from a so called manager the price dropped to £56 thousand . This is not right and not a way to conduct a national business. I have not finished with this disgusting method to force you out of your money. i have recently received quotes for the same spec windows and doors £28 thousand. BEWARE… Read Full Review

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★★★★☆

“Had new front door and long treble window this week .”

Written on: 24/07/2021 by Beech1234 (1 review written)

Two window fitters came Monday morning about 8 o'clock. They never stopped and fitted door and long window with the help of scaffolding in side and out. Covered everything up so no mess. They had finished both jobs for 1oclock and tidied everything up. Asked if everything okay. We were satisfied with all their work so we were quite pleased to get everthing done in a short time. The door and window are in a medium and oak and looks very nice. The scaffold ers came after and took that down… Read Full Review

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★☆☆☆☆

“My Grandma was very poorly, she was confused and this...”

Written on: 23/07/2021 by GemmaMoss (1 review written)

My Grandma was very poorly, she was confused and this company preyed on her vulnerability. They charged her £8925 for 4 windows, which was 2 bays, a patio and a staircase landing window, which I find absolutely disgusting and extremely extortionate. She paid a £2000 deposit unbeknown to her immediate family. The salesmen was pressuring her to make her have a 10 year loan, whilst she was on her own. Moving on my grandmas health deteriorated and was hospitalised, where she ended up sadly… Read Full Review

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★★★★☆

“Very happy with the work , had a new patio door put in...”

Written on: 23/07/2021 by Barrettpa53 (1 review written)

Very happy with the work , had a new patio door put in . The men were friendly and cleaned up after themselves. There was a problem with the locking mechanism but someone came out early the next morning and fixed it… Read Full Review

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★★★★★

“Fantastic Service and Brilliant People”

Written on: 22/07/2021 by Jowi (4 reviews written)

Had my new front door fitted by safe style Friday. Exceptional. I received such a fantastic service from every single person I spoke to at SafeStyle they literally couldn’t do enough for you. Waz was the first person I came into contact and only by chance as I saw a neighbour had his door fitted and I had wanted mine done for about two years priory. Was came over explained the process and showed me previous fittings before and after and even recommended the door. He kept in contact right… Read Full Review

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★★★★☆

“Appleton Fields Bishops Stortford ”

Written on: 22/07/2021

Fitter arrived on time , he was very polite and efficient was impressed at how quickly the installation was completed. Fitter explained about the insulation product he was using and how it expanded to provide insulation.. Overall very impressed with the service and product and have already noticed the difference. If I was planning further work I would be happy for the fitter to do the work. Very happy with the service and product… Read Full Review

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★★★★★

“Awesome service from start to finish .. fitter was...”

Written on: 22/07/2021 by Taylor314 (1 review written)

Awesome service from start to finish .. fitter was very conscientious with all he did. From cleanliness to soft closing. Being let down by another window company Safestyle turned up exactly when they said and carried out an amazing job..Will definitely be using them again if we ever need to. Would recommend them to all family and friends… Read Full Review

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★★★★☆

“Poor customer service”

Written on: 21/07/2021 by chaines (1 review written)

While the windows are quite good, the follow-up of problems has been dire so far: 1. Two black lines, presumably from resting removed frames, have been left on the brand-new bedroom carpet and can not be removed in a simple domestic way but will need professional attention. 2. The scaffolding required and paid for did not arrive. The fitters managed from inside the room but no refund has been agreed. Incidentally, the scaffold arrived three days late and was turned away as no longer… Read Full Review

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★★★★★

“Highly recommended ”

Written on: 20/07/2021 by Maliyah189 (1 review written)

I would highly recommend this company to my family and friends. Great service and fantastic product… Read Full Review

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★★★★☆

“Excellent Fitters”

Written on: 20/07/2021 by Kendallb423 (1 review written)

I have recently had 3 largish windows fitted to the front of my house. The quality of the windows is very good and I was very pleased with the standard of workmanship by the fitters. They have done an excellent job. Just taking a while to get the scaffolding down after the job but overall very pleased. … Read Full Review

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★★★★☆

“Good job”

Written on: 20/07/2021

Sales rep friendly and came at a date and time suitable for us but just needed some help with technology. The fitters were approachable and friendly while ensuring everything was fitted and talked me through any queries I had… Read Full Review

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★★★★★

“Faultless . ”

Written on: 19/07/2021 by Paulprb (1 review written)

On time . Professional , clean and tidy . The operatives were second to none . Cannot recommend highly enough… Read Full Review

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★★★★★

“Door fitting ”

Written on: 16/07/2021 by Juliet292 (1 review written)

Arrived on time. Made as little mess as possible . Made sure door closed & locked as it should, finished off surrounds to a very high standard. Very polite workmen. Would strongly recommend… Read Full Review

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★★★★★

“safestyle uk ok”

Written on: 14/07/2021 by MaximoDobson155 (1 review written)

Overall a good experience from start to finish Rep Surveyor and Fitters arrived promptly and were very professional. Window Fitters did a good job and were polite and friendly. Left everywhere tidy . Took away old windows and mess. We were very pleased and the windows look lovely. We would certainly recommend to anyone wanting a professional job at a reasonable price. Many thanks Safe Style UK… Read Full Review

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★☆☆☆☆

“Do NOT use this company you will regret it”

Written on: 14/07/2021 by MrsKOR (1 review written)

This company charges more than average but we we’re sold after being wrongly informed we would be able to choose the date of installation and would receive good customer service. One the day of installation the fitters treated our home like a building site. I had to leave my home for 4.5 hours with my baby as it wasn’t safe for him even though I had nowhere to go. I wasn’t informed beforehand that I would not be able to remain in the property during the installation. I had explained to… Read Full Review

Colin.lawrence's Response to MrsKOR's Review

Written on: 14/07/2021

If you paid on credit phone the bank and take out a section 75 and also report to the ombudsmen. You only have to give safestyle 1chance to put right by law.Ask the bank for a inspection. My Windows did not meet building regs when fitted.bank had to make right and passed the cost back to safestyle.it will take over a year to sort out. You will be messed around by safestyle.

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