Sony Ericsson - www.sonyericsson.co.uk

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Latest Reviews

“I think The Sony Ericsson is a very good company. They...”

★★★★★

written by stefanr58 on 30/11/2009

I think The Sony Ericsson is a very good company. They make very good products made to last and they are not a waste of money. However some phones are not very good. Some freeze but others don't.;

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“Sony ericsson although is a good mobile manufacturing...”

★★★☆☆

written by jk2000 on 04/10/2009

Sony ericsson although is a good mobile manufacturing company, but i have a complaint with them regarding the mobile software feature. these softwares are not that much versatile as that of Nokia. Price comparison is Ok but when you go for buying you would probably think that you are just paying the amount for hgh camera resolution,music player or body shape. what i feel the best mobile is the one which serve all your need and you know that in a cell phone only softwares fullfill your needs. so sony ericsson should think over including new features. i am a regular user of Sony ericsson and i would recommend it if some one is planning to buy it.

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Larryjordin's Response to jk2000's Review

Written on: 06/10/2009

I have been using Sony Ericsson for quite a while now and I must say that the features of this phone is performing well.
<br/>Yes I agree that their phone line has all around features users would surely love. Although as time goes by looking at Xperia and other present SE phones I guess they should step it up or else Samsung or Nokia would take them over.

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“Well, if I had written this review 12 months ago it...”

★★★☆☆

written by intersect on 29/08/2009

Well, if I had written this review 12 months ago it would have been 5 stars across the board, sadly experience of three of their range has soured the experience.

My first Sony was a K750i, fantastic little phone, it served me for 2 years, until a fateful night when it was accidenly knocked off my desk and the resulting bounce on the floor sent the screen ontop a chair leg and shattered, what followed was my excellent K800i.

The K800i, perfect pictures, excellent Walkman facility, robust, all what I love in my phone, well over a year of faithful service was given, not one freeze, reboot or crash in all that time. However one sunny morning a sudden rainfall soaked me, literally, to the bone, sadly K800i is not waterproof.

Next was the W580i, this is the start of the souring of the experience, at first the phone seemed perfect, good software. However after only a week the phone was showing problems, keys cracking, the slide mechanism jamming, after only 8 weeks the phone was 'replaced' by a K850i, the 'big brother' so to speak of the K800i, again, at first excellent, however noticed it frequently reset, then the camera started playing up, flash going and the pictures black ! then it was the night before Christmas (literally) when then phone rebooted for the last time, at the ripe old age of 8 weeks !

Sony needs a step back, get back to the K800i / K750i quality and they will get my business back.

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“As previous reviewer, Sony Ericsson refused to repair...”

☆☆☆☆☆

written by on 04/11/2008

As previous reviewer, Sony Ericsson refused to repair internal sound problem because of internal damage - even though the outside case is completely unmarked. It has never been dropped or mistreated in any way.

Unless you keep your mobile phone wrapped in foam plastic and in a steel case, don't buy Sony Ericsson - or don't expect them to help you out if it fails within warranty!

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“Sony Ericsson K800i ”

☆☆☆☆☆

written by jeff slater on 18/07/2008

Sony Ericsson K800i
Extremely disappointed with the phone's battery life and after sales service provided by Sony.
The K800i was bought on the basis of battery life and a good camera. All references and documents stated that the battery life would last 14 days (350 hours). The actual time the battery life lasted with full signal reception, 3G turned off and other recommended switch offs implemented was a total of five days at the very most. Disappointed with the K800i, I returned the K800i back to the shop, where it was bought, for an explanation. The shop's response was to change the battery. The K800i was tested again and still came out nine days short of the stated 14 days. I returned to the shop once more in order to return the K800i as it did not match the standard as per the documentation. This time the shop's response was, 'Sorry but the phone is now over the 28 days limit for return.' I stated that I had returned the K800i previously and I was told that it was the battery at fault. This means I was the guinea pig for testing the K800i but this was at my expense due to the 28 days time limit. The only other option given by the shop was that the K800i should be returned to the manufacture (Sony Ericsson), otherwise I was stuck with the K800i. The K800i was duly returned to Sony Ericsson as it was clearly malfunctioning.
The phone was returned to me within 13 days with no documentation, no report stating what had been tested and certainty no apology.
As the battery power was flat, I phoned Sony Ericsson for advice as to how long should I charge the phone because the documentation supplied with the phone stated approximately 2.5 hours or until the battery icon indicates a full charge. The adviser from Sony Ericsson stated that no phones actually last the stated time on the documentation due to the phone searching for signal. Also they stated the phone is to be charged until the battery icon shows full and the phoned could not overcharge as the phone is equipped with a stop charge or trickle charge device.
The same process for testing was implemented and the same result returned. The phone only lasts a maximum of five days and not the over stated 14 days as per the documentation. This also now suggests that the documentation provided by Sony Ericsson is a fabrication the true battery life in order to be similar with other leading brands such as Nokia and Samsung.

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“My wife, daughter and me all own a Sony Ericsson K510I...”

★★☆☆☆

written by Marciasdad on 21/06/2008

My wife, daughter and me all own a Sony Ericsson K510I and was pleased at first after a few months the joystick failed on all 3 phones so we sent away my wife's and daughters for repair. My daughters came back repaired but they sent my wife's back un repaired claiming she had spilt liquid into the phone. To prove this they sent a photo of the rusted part, but failed to notice the date the photo was taken was dated 8 months before. after this experience I will never buy another Sony Ericsson phone, no matter how good the deal.
My daughter has now gone back to her old phone.

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“The bluetooth and infared are good as is the half a gb...”

★★★★★

written by on 09/01/2008

The bluetooth and infared are good as is the half a gb memory stick. Good camera. A very good phone.

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“First I owned the k700i a fairly simple phone with a...”

★★★★★

written by lucanhandley on 19/05/2007

First I owned the k700i a fairly simple phone with a pretty good camera. then I progressed to the k750i and was amazed by the 2 megapixel camera and all the effects and different modes you could use. Then I got the w550i Walkman phone and absolutely loved it. It held loads of songs had changeable covers and the same features on the camera to the k750i although only 1.3 megapixel. I did not however get on with the popular in ear headphones that come with it but fortunately you could use any earphones also it has 2 external speakers making it very loud (for a phone). It also had this silly handle type thing on it and still to this day don't see the purpose of it but at least its different. I now have the w850i and am sorry to say I am not overly impressed it is a fantastic phone just not that different to the w550i it does come with a 1 gb removable memory card and has the 2 megapixel camera and this thing called facewarp which is pretty funny.
To be honest as much as I like these phones I don't know if my next one will be a Sony Ericsson simply because they don't change. I hope they twig and do something fantastic in future phones (other than make them smaller).

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“As a whole Sony Ericsson is very good, I have a P900...”

★★★★★

written by bigmansam4545 on 30/03/2007

As a whole Sony Ericsson is very good, I have a P900 and had a K something, both are superb. The P900 is one of the best phone I have used

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“I have been the owner of Sony Ericsson phones for...”

★★★★★

written by Karen2606 on 20/02/2007

I have been the owner of Sony Ericsson phones for quite a while and had the T630, Z600 (which I loved) and progressed to the K750i. I was so impressed when I upgraded last year to the K800i... I've had no major problems with it and it suited all my needs. I would thoroughly recommend the K800i to anyone as it has great camera features as well as all the usual MMS, SMS, WAP etc... can't fault them.

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“I have bought a brand new T230 for my cousin in 2004....”

★★☆☆☆

written by bb2791 on 05/02/2007

I have bought a brand new T230 for my cousin in 2004. It cost around USD100, and I think it is suitable for kids just to let their parent know their whereabouts. On the 11th days the keypad not working, and in a few months the vibrate function not working... Even it is within the warranty period, it is not a good sign to have so many defectives in such short period of time.

The worse of all was the service canter was so crowded! There were absolutely not enough seats, I have stand for at least an hour before they can serve me, and when I got back the phone on another day... still have to wait for an hour!

I heard people were yelling madly at the manager, because he was there for many times and they can't fix the phone for him (don't know what model). So SONY ERICSSON will be out of my shopping list forever.

I have traded in the T230 for as Alcatel OT556 (around the same price with better function). My cousin loves it very much, and I got one for myself afterward. It's almost perfect for the price (USD90), and I am still using it for almost 2 years without any problem.

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“As a general rule, I have found all Sony Ericsson...”

★★★★☆

written by phil1972 on 07/09/2006

As a general rule, I have found all Sony Ericsson phones to be well built, reliable and have superb battery life. These aspects are fundamental to the essence of mobile communications in my view.

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“I purchased a Sony Ericsson P910i for £200. It worked...”

☆☆☆☆☆

written by supersol on 10/05/2006

I purchased a Sony Ericsson P910i for £200. It worked well for the first 2 weeks, then the screen failed due to a manufacturing error.

Not a problem, as I hadn't even taken the receipt out of my wallet, so I sent it off to the service center who happily advised me that they were not prepared to repair the screen (though why not is not something they would share with me). In addition, it would cost me £30 to have my phone returned unrepaired.

I promptly wrote to their head office, only to be told the same story. I was very disappointed, and will never purchase a product from this company again.

The moral of the story? Great phone, so if you want one, make sure you get phone insurance.

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371706_Penelope38's Response to 242193_supersol's Review

Written on: 05/06/2008

I purchased a w580i for &pound;100, the screen of which broke the first time i opened it! I returned the phone to Sony E with a covering letter, fully expecting them to repair the fault at no cost.
<br/>I received a reply to the effect that there was no fault covered by the manufacturers warranty and my options were to pay &pound;47 to have the screen repaired, send &pound;10 to have the handset returned unrepairable or to send permission for Sony E to dispose of the handset at no charge! ... Which they will do anyway if you do not reply within 28 days. This is the worst example of "customer care" I have ever experienced and I will never purchase a Sony E product again.

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Duncandouglasbladen's Response to 242193_supersol's Review

Written on: 30/09/2009

sounds like they do this to everyone - my handset nearly caught fire - [it had worked for 14 months fine ] i sent it to their "approved repairer" kuehne & nagel . they stated - 10 working days . after 28 days they sent a letter saying they wouldnt repair under manufacturer warranty , as " it had been opened " & parts were missing .i assurred them it had been supplied new from t mob , and that it had never been out of my possesion . [im not in the habit of taking items to bits ]Sony ericsson phones have 2 yr wty [dont be fobbed off by tmob cust services ] . in the end t mob sent the handset to another repairer , and no parts were missing ! it was the main board which had failed . all this took 6 weeks. tmob were brill , and they sent me a new k800i . I NOW ONLY HAVE nokia / lg phones . my dad had bother with his sony ericsson z750 i last week , handset was 12 months old . [ i gave him my k800i , and told him not to get s/e again. non of my family will buy there stuff again
<br/>

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