Dial Direct Van Insurance Reviews - www.dialdirect.co.uk

★★★★★
4.6 / 5
93% of users recommend this
  • Customer service

  • Value For Money

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Dial Direct Van Insurance www.dialdirect.co.uk

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Latest Reviews

★★★★★

“Very good value for money insurance company”

Written on: 17/08/2019 by Dingles (1 review written)

Polite friendly staff go out of there way to find you a good deal, highly recommended.i now have my wife insured with this company, keep up the good work… Read Full Review

Customer_Team's Response to Dingles's Review

Written on: 22/08/2019

Hi,

Thank you for your review. We are pleased to hear that you found our process easy to follow and that you are happy with our service.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“VERY AMAZING EXPERIENCE WITH THIS COMPANY”

Written on: 15/08/2019 by BobbyLyons402 (1 review written)

I am very happy with services, its take me 5 mints to get insurance done. And within second got all insurance documents. Great services Really recommend them. Thank … Read Full Review

Customer_Team's Comment

Written on: 16/08/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs and offer an efficient service. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“berlingo vam insurance”

Written on: 12/08/2019 by Alfonsou417 (1 review written)

easy company to deal with, followed up by call handler asking if there was anything else that could be helped with… Read Full Review

Customer_Team's Comment

Written on: 13/08/2019

Hi,

Thank you for your review. We are pleased to hear that you found our process easy to follow and that you are happy with our service.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Easy Quotation”

Written on: 12/08/2019 by iuKoenig133 (1 review written)

Easy quotation with online chat for assistance. The price was very competitive very happy with the service… Read Full Review

Customer_Team's Comment

Written on: 13/08/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with our online chat service and your policy.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Excellent”

Written on: 07/08/2019 by john_john (1 review written)

Execellent customer service, they helped me everytime strait away. They offer me, not the cheapest, but the best option insurance for my van, with some extra beneffits included(where have to pay to other providers). Worth to try… Read Full Review

Customer_Team's Response to john_john's Review

Written on: 08/08/2019

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Definitely recommend.”

Written on: 06/08/2019 by aqMurphy208 (1 review written)

Dialldirects price was better than anyone else’s on a comparison website which I’m always sceptical about but once I’d checked them out and went to their website which is very easy to navigate through, i felt comfortable with them, so I would highly recommend them… Read Full Review

Customer_Team's Comment

Written on: 07/08/2019

Hi,

Thank you for your review.We are pleased to hear that we could offer a policy that suits your needs at a competitive price and that you would happily recommend us to others.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Easy”

Written on: 02/08/2019 by Fayem1801 (1 review written)

So simple to insure my van, did it all online, much better price than my previous insurer, very friendly service when spoken on the phone, would definitely recommend them… Read Full Review

Customer_Team's Response to Fayem1801's Review

Written on: 05/08/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“great experience”

Written on: 23/07/2019 by veally (2 reviews written)

I don't usually bother to compare but axa had gone up so much because of points on my sons license, saved £500 pounds going with dialdirect!!. When mine is due guess who I will be visiting? AAAAA+++++… Read Full Review

Customer_Team's Response to veally's Review

Written on: 25/07/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“new policy”

Written on: 22/07/2019 by richob (1 review written)

Looked on the mearkat for prices of a new policy for my van. DD wheren't the cheapest but for only £26 more I got all the cover the others didn't offer. Easy to use and complete everything online. They even called a couple of days later to make sure everything was to my liking. … Read Full Review

Customer_Team's Response to richob's Review

Written on: 23/07/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with the amount of cover provided and the service you received on the welcome call.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Good customer service ”

Written on: 19/07/2019 by EvelynPerry (1 review written)

Had a brilliant courtesy call after taking out the policy to make sure I fully understood my policy… Read Full Review

Customer_Team's Comment

Written on: 22/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that you are happy with the service received received on the welcome call.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Easy precise clear and easy to use .”

Written on: 16/07/2019 by mlThompson35 (1 review written)

Straight forward easy to use simplicity and friendly staff how insurance should be to get online no silly questions to answer very pleased and would recommend these guys . The online service is simple to use and user friendly no complicated stuff to work out… Read Full Review

Customer_Team's Comment

Written on: 17/07/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with our service and that you found our website easy to use.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Simple and easy.”

Written on: 16/07/2019 by SamirFigueroa (1 review written)

Simple process so easy, The whole procedure was done in ten minutes. Many thanks… Read Full Review

Customer_Team's Comment

Written on: 17/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that you found the process of setting up your policy easy.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“van insurance”

Written on: 15/07/2019 by kev-stonecold (1 review written)

van insurance done very quick and easy will use again as long as price stays competitive… Read Full Review

Customer_Team's Response to kev-stonecold's Review

Written on: 16/07/2019

Hi,


Thank you for taking the time to share your experience. We are pleased to hear you are happy with our service.

Many Thanks,
Dial Direct Social Team.

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★★★★★

“so far so good”

Written on: 15/07/2019 by tony150358 (1 review written)

Firstly the quote was very good and was very easy to set up. It was nice to receive a courtesy call to check that i was happy with the initial set up… Read Full Review

Customer_Team's Response to tony150358's Review

Written on: 16/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you have had a very easy journey when setting up your policy with us and that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“No nonses ”

Written on: 14/07/2019 by Chrismoz (1 review written)

Fantastic quick service no messing around, very straight forward and easy to get sorted. I'm very happy with how easy it was… Read Full Review

Customer_Team's Response to Chrismoz's Review

Written on: 15/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Fast, easy and straightforward”

Written on: 11/07/2019 by Castilloup486 (1 review written)

Cheap quote, quickly and easily set up in literally minutes without having to speak to an advisor. No hassle. Paying what I was quoted for and not haggled into paying more for services I do not need. Although it said I’d need to provide proof of No claims discount they did that for me before it was set up. Curtesy call to make sure I’m set up okay on the self service… Read Full Review

Customer_Team's Comment

Written on: 12/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you have had a simple and quick journey when setting up your policy with us and that you are happy with our service.
We look forward to keeping up the 5 star standard.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Taken out new Insurance with Dial Direct”

Written on: 11/07/2019 by TonyWony (1 review written)

I have recently taken out a new insurance policy with Dial Direct. Great price, compared to renewal & other Insurance providers. Couple of days later a welcome polite phone call to check that all was OK (Courtesy call) Online documentation, easily accessible Link to the 'Review Center' emailed to me for any amendments online. Very happy with the service so far, keep up the good work!! … Read Full Review

Customer_Team's Response to TonyWony's Review

Written on: 12/07/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.

Many Thanks,
Toni.

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★★★★★

“Simple easy process ...”

Written on: 11/07/2019 by 228Randall (1 review written)

Value for money quote happy days! Friendly helpfull customer service team, thanks from a returning customer… Read Full Review

Customer_Team's Comment

Written on: 11/07/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Van insurance ”

Written on: 10/07/2019 by TitusHall375 (1 review written)

It was very easy to fallow and polite staff… Read Full Review

Customer_Team's Comment

Written on: 11/07/2019

Hi,

Thank you for your review. It is great to hear that you found our representative polite and our process easy to follow.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Always ready to help. ”

Written on: 08/07/2019 by Happychappy68 (1 review written)

I have found with the staff at Dial insurance that they are always helpful and they also listen not like a lot of other insurance staff.. Ibe never had a problem with this insurance company and hope to use them for as long as I can see onto the foreseeable future… Read Full Review

Customer_Team's Response to Happychappy68's Review

Written on: 09/07/2019

Hi,

Thank you for taking the time to share your experience. We are pleased to hear that you find our representatives helpful. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team

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