Dial Direct Van Insurance Reviews - www.dialdirect.co.uk

★★★★★
4.6 / 5
93% of users recommend this
  • Customer service

  • Value For Money

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Dial Direct Van Insurance www.dialdirect.co.uk

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Latest Reviews

★★★★★

“Excellent service and easy to use online. ”

Written on: 05/11/2019 by shelldouglas (1 review written)

Very quick and easy service to use online and found the best quote with dial direct. Would recommend. Great customer service team too to help out if needed… Read Full Review

Customer_Team's Response to shelldouglas's Review

Written on: 06/11/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you have had a quick and easy journey when setting up your policy with us and that we have provided you with excellent service. We look forward to your continued custom.


Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Great product and friendly service ”

Written on: 28/10/2019 by Edward241 (1 review written)

As a new business insurance costumer I have found Dial direct to be very helpful and informative while helping me set up our new policy. They have provided us with a great comprehensive product at an affordable price helping us cover all aspects of what you’d expect with business insurance. Having spoken to two employees on separate occasions both have been very professional,polite and helpful. I would definitely recommend Dial direct to others after the service I have received… Read Full Review

Customer_Team's Comment

Written on: 29/10/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“great value”

Written on: 26/10/2019 by corojo (1 review written)

Dial Direct have given me a great price on mu van insurance and I would highly recommend them… Read Full Review

Customer_Team's Response to corojo's Review

Written on: 28/10/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with your policy and would recommend us to others.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“excellent service”

Written on: 21/10/2019 by Dowdlg31 (1 review written)

Found on well known comparison site. Very competitive price and smooth transaction with a follow up call to check we were happy and if we had any questions. Good all round experience. Would recommend… Read Full Review

Customer_Team's Comment

Written on: 22/10/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Helpful and informative ”

Written on: 18/10/2019 by William2509 (1 review written)

I spoke with the lady on the phone for a brief moment of time, but that was all that was needed as she was very helpful and informative in response to my questions and knew everything I needed to ask. Easy to contact company which is a blessing when it comes to dealing with insurance companies. Highly recommend. Only think I could fault was that the lady didn’t sound happy considering it’s a Friday we spoke, however she was very pleasant and I do understand that she probably works all… Read Full Review

Customer_Team's Response to William2509's Review

Written on: 21/10/2019

Hi,

We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Very professional service”

Written on: 17/10/2019 by Alanptaylor (1 review written)

Very professional service… Read Full Review

Customer_Team's Response to Alanptaylor's Review

Written on: 18/10/2019

Hi,

Thank you for your 5 star rating. We are pleased to hear that you are happy with our service.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Quick and easy”

Written on: 15/10/2019 by CarleeHammond81 (1 review written)

Helpful staff and easy to complete details. Would recommend to friends and family… Read Full Review

Customer_Team's Comment

Written on: 15/10/2019

Hi,

Thank you for your review. We are pleased to hear that you found our representatives helpful and that you would happily recommend us to others.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“van insurance with you”

Written on: 14/10/2019 by cranky2611 (1 review written)

your service is very good and have been keeping me informed with every thing. nothing is to much and the staff are very polite… Read Full Review

Customer_Team's Response to cranky2611's Review

Written on: 15/10/2019

HI,

Thank you for your 5 star rating. It is great to see that you are happy with our service.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Hassle free”

Written on: 09/10/2019 by Mylee454 (1 review written)

Very competitive on price, very helpful staff, wasn’t kept waiting on hold for long, great service and the whole experience for once of getting the best deal on van insurance was made easy, the online service is great as well, you can access your documents and details anytime day or day to amend things etc, Highly recommended… Read Full Review

Customer_Team's Comment

Written on: 10/10/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“They were very easy to deal with and by far the...”

Written on: 07/10/2019 by Adammadeley (1 review written)

They were very easy to deal with and by far the cheapest I found. Would definitely recommend them to my friend… Read Full Review

Customer_Team's Response to Adammadeley's Review

Written on: 08/10/2019

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price and that you would happily recommend us to others.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Great van insurance, at great price”

Written on: 07/10/2019

I was very impressed by dial direct insurance for my van. They were by far the cheapest in the market. I also found their customer service was very good… Read Full Review

Customer_Team's Comment

Written on: 08/10/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Knowledgeable,helpful and friendly agents. A little...”

Written on: 03/10/2019 by Cannot (1 review written)

Knowledgeable,helpful and friendly agents. A little fast speaking for me and when asked to repeat,did so. I would use them again… Read Full Review

Customer_Team's Response to Cannot's Review

Written on: 04/10/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★☆

“Good service and value. ”

Written on: 30/09/2019 by KatherineCollins71 (1 review written)

Good service and value, very competitive prices against other companies would recommend … Read Full Review

Customer_Team's Comment

Written on: 01/10/2019

Hi,

Thank you for your review and recommendations. We are pleased to hear we have provided you with a policy at a competitive price. We look forward to your continued custom.

Many Thanks,
Toni.

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★★★★★

“Returning Customer”

Written on: 22/09/2019 by JK-Electrical (1 review written)

I've used Dial Direct in the past for my van insurance and was very pleased with the overall product and customer service. I therefore had no hesitation in returning a few days ago when my annual insurance became due for renewal. Dial Direct provided the cheapest quote… Read Full Review

Customer_Team's Response to JK-Electrical's Review

Written on: 23/09/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Excellent ”

Written on: 16/09/2019 by MylieMcDaniel (1 review written)

Came here through compare the meerkat looking for insurance for my van managed to save just over £400 from my previous insurer. Everything was clear what is and isn’t included. Gives me everything I want and with a sensible excess too… Read Full Review

Customer_Team's Comment

Written on: 16/09/2019

Hi,

We are pleased to hear that we could offer a policy that suits your needs at a competitive price. We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Stress free and straightforward”

Written on: 15/09/2019 by hoDickinson1948 (1 review written)

No need to phone for clarity on any uncertainty whilst making this online insurance purchase. It was simple and straightforward. Dialdirect saved me money I would otherwise have spent unnecessarily by advice offered re purchasing an add on. Almost every add on was covered within the price. However, I found the pop up chatline which popped up soon after I started filling in information somewhat distracting. I closed it down and it popped up again. I needed to concentrate and this was getting… Read Full Review

Customer_Team's Comment

Written on: 16/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Van insurance”

Written on: 13/09/2019 by House251 (1 review written)

Excellent easy to set up good after sales phone call to make sure you could get to your online papers and everything was OK . I would happily recommend to anyone family or friends to insure with Dialdirect The follow up phone call cleared up anything I was not sure about… Read Full Review

Customer_Team's Comment

Written on: 15/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.

Many Thanks,
Dial Direct Social Media Team

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★★★★★

“Easy as pie.”

Written on: 12/09/2019 by jeapearson (1 review written)

Great service and explained to me in 'layman's terms', and the way to sort not having my no claims discount available till I had sold my old car, easy explained easy transaction, and less money than 'One Call Insurance' who have given me the run around and kept increasing my policy for their misleading policy documents… Read Full Review

Customer_Team's Response to jeapearson's Review

Written on: 13/09/2019

Hi,

We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Great communication easy to use”

Written on: 10/09/2019 by Rob112233 (1 review written)

It’s understandable and patient staff.very helpful ,easy to communicate… Read Full Review

Customer_Team's Response to Rob112233's Review

Written on: 11/09/2019

Hi,

We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“The world is my oyster again!”

Written on: 10/09/2019 by Jenkins11 (1 review written)

dialdirect were so helpful and everything was so quick and easy the member of staff I spoke with on the phone were more than happy to help me and were extremely polite and clear with what was needed. I received a follow up call to check all details were correct and it only took about 2 minutes of my time. I am going to add my other vehicle to my existing policy as I am that satisfied with dialdirect… Read Full Review

Customer_Team's Comment

Written on: 11/09/2019

Hi,

Thank you for your 5 star review. We are pleased to hear you are happy with our service and we look forward to keeping up the 5 star standard.

Many Thanks,
Dial Direct Social Media Team

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