Dial Direct Van Insurance Reviews - www.dialdirect.co.uk

★★★★★
4.6 / 5
92% of users recommend this
  • Customer service

  • Value For Money

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Media Gallery for Dial Direct Van Insurance www.dialdirect.co.uk

Dial Direct Van Insurance www.dialdirect.co.uk

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Latest Reviews

★★★★★

“Excellent service throughout ”

Written on: 19/11/2017 by Veronicac225 (1 review written)

Good product at an great price… Read Full Review

Customer_Team's Comment

Written on: 20/11/2017

Hi,

Thank you for your review. We aim to provide 100% customer satisfaction and it is great to hear that we have achieved this with you.

Thanks,
Dial Direct Social Team

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★★★★★

“Great Site ”

Written on: 18/11/2017 by Miller253 (1 review written)

Excellent value and would recommend this site… Read Full Review

Customer_Team's Comment

Written on: 20/11/2017

Hi,

Thank you for your review. It is great to hear that you are happy with our policy and online journey. We look forward to keeping up the 5 star standard and your continued custom.

Thanks,
Dial Direct Social Team

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★★★★★

“Good company ”

Written on: 15/11/2017 by DevanRomero (1 review written)

Nice company to deal with good pricing and good customer service… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are happy to hear that you have had a positive experience and that we are providing insurance for you at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Good value ”

Written on: 15/11/2017 by mhGraham282 (1 review written)

Good staff,very helpful, made changing insurance very easy, and a good price… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Very good ”

Written on: 14/11/2017 by NikolasMcCollum1987 (1 review written)

Very efficient and comprehensive service . Competitive prizes . Prompt service. I would recommend to friends and family… Read Full Review

Customer_Team's Comment

Written on: 15/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price.
We appreciate your recommendations and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★☆☆☆☆

“Rubbish Company”

Written on: 13/11/2017

DO NOT USE THIS COMPANY. Someone is using my details fraudulently but this company will not help me resolve the issue as I am not the account holder even though it is my details being used by the account holder.... DO NOT USE THIS COMPANY. Their fraud department was going to contact me; they haven't. DO NOT USE THIS COMPANY. The operatives line manager was worse and I could hear someone in the background telling him what he had to do on the system. DO NOT USE THIS COMPANY… Read Full Review

Customer_Team's Comment

Written on: 13/11/2017

Hi,

Apologies for any inconvenience this has caused. We would like to investigate this for you.
Please can you call our Customer Service Team and ask to speak to a member of the Social Media Team so we can see what we can do to help.

Kind Regards,
Dial Direct Social Media Team.

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★★★★★

“Great value insurance”

Written on: 13/11/2017 by JettMason1947 (1 review written)

Easy website to negotiate round. Fast and efficient service. Good value as well with breakdown cover included. I would highly recommend this company to anyone… Read Full Review

Customer_Team's Comment

Written on: 13/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you are happy with our service and that we are providing you with insurance at a competitive price.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Thank you”

Written on: 10/11/2017 by Cross320 (1 review written)

Very good costemer service fist classes I will Deal with you again… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,

Thank you for taking the time to share your experience. We aim to provide 100% Customer Satisfaction, it’s great to know we have achieved this with you.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★☆

“Easy to deal with”

Written on: 10/11/2017 by juMarshall45 (1 review written)

Easy to deal with and competitively priced product… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,

Thank you for your review.
We are pleased to hear you have had a quick and easy online experience with us and that we are providing you a policy that suits your requirements at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Very nice staff and he lock after you.Tks and...”

Written on: 09/11/2017 by Sloanej147 (1 review written)

Very good at all, staff and BEST qotation… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the policy we have provided.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“Good product”

Written on: 09/11/2017 by IrelandButcher (1 review written)

Great product with the majority of necessary requirements with an option to add extra bolt ons. All this at an excellant price… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,
Thank you for your 5 star review. We are glad to hear we have provided you with a policy that suits your needs at a competitive price.
Thanks,
Dial Direct Social Team.

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★★★★★

“Great Service”

Written on: 09/11/2017 by SophiaPowers (1 review written)

Although I have not had a claim and hope I won’t need to fingers crossed! I found it very straightforward and a fully informative process to purchase my van insurance, it was the cheapest and offered the most services, including break down recovery within the price as many didn’t. There isn’t anything i have not liked so far… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,
Thank you for taking the time to share your experience. We are pleased to hear you have had an easy journey with us and that we have provided you with cover that suits your needs.
Thanks,
Dial Direct Social Team.

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★★★★★

“Good service ”

Written on: 09/11/2017 by zbWhite144 (1 review written)

Good service great cover… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided.
Thanks,
Dial Direct Social Team.

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★★★★★

“got a call from a young lady today at 1530 asking...”

Written on: 09/11/2017 by DanielleGrace (1 review written)

got a call from a young lady today at 1530 asking about my policy, was very polite and helpful and explained everything to me , very helpful… Read Full Review

Customer_Team's Comment

Written on: 10/11/2017

Hi,
Thank you for your 5 star review. We are pleased to hear you are happy with the service we have provided.
We look forward to your continued custom.
Thanks,
Dial Direct Social Team.

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★★★★★

“Private van insurance cover ”

Written on: 09/11/2017 by Gabriellad51 (1 review written)

I found this policy ideal as it covered everything that I needed, windscreen cover, breakdown cover, legal cover etc, Price quite reasonable too, I would highly recommend this company to anyone needing van insurance… Read Full Review

Customer_Team's Comment

Written on: 09/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that you are happy with the product that we have provided and at a competitive price.
We appreciate your recommendation and look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“easy to sort”

Written on: 08/11/2017

Not being very computer savvy even l found the application process with Dialdirect quite easy to navigate. Price very good and follow up phone calls, texts and emails not over the top and helpful. Overall as said, good price including breakdown cover and legal protection ,a stress free procedure. … Read Full Review

Customer_Team's Comment

Written on: 09/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear you have had an easy online experience with us, It’s great to know you are happy with the service and insurance we provide.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Brilliant how it was dealt with. ”

Written on: 08/11/2017 by William1950 (1 review written)

I was very how happy & quick my problem got corrected. Staff were very friendly & couldnt do enough for me… Read Full Review

Customer_Team's Response to William1950's Review

Written on: 09/11/2017

Hi,

Thank you for your 5 star review.
We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Very competitive company”

Written on: 08/11/2017 by pfDunlap84 (1 review written)

Just taken out policy, more than happy at present, cost effective compared to last company let’s hope to see loyalty next year… Read Full Review

Customer_Team's Comment

Written on: 08/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that we are providing you a policy that suits your requirements at a competitive price.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Great Customer Service”

Written on: 07/11/2017 by Tess177 (1 review written)

Never used this company before but my first impressions are very good. The price of the insurance with all the extras was very competitive. Having a welcoming phone call was really good though, not only did they thank me for taking cover they made sure I knew about all the benefits that I took out with the policy. Happy so far :)… Read Full Review

Customer_Team's Comment

Written on: 08/11/2017

Hi,

Thank you for taking the time to share your experience.
We aim to provide 100% Customer Satisfaction, it’s great to know we have achieved this with you.
We look forward to your continued custom.

Many Thanks,
Dial Direct Social Media Team.

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★★★★★

“Straightforward good value poicy”

Written on: 07/11/2017 by cam422 (1 review written)

Found this policy on a comparison website. Not the very cheapest but a comprehensive policy with various add-ons if needed… Read Full Review

Customer_Team's Response to cam422's Review

Written on: 08/11/2017

Hi,

Thank you for your 5 star review.
We are pleased to hear that we are providing you a policy that suits your requirements.

Many Thanks,
Dial Direct Social Media Team.

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