We rented a Condo through Anne Merry of Islander Properties on Palm Island (unit 19) in Florida. From the moment we walked in the door, there was one poor quality issue after another for the full week. A hotel would have moved us if we were unsatisfied. We spent over $2000 on this unit. There was limited equipment for us to use, including a rusted teapot, broken toaster, broken oven, broken dryer, stained sheets, torn sheets and comforters, no access to the electrical outlets outside to plug in a golf cart that was rented for $225. We lost one day of service until the rental company would come and unlock the shed for an outlet. There was no hose outside, and the shower head outside popped off when turned on and hit my son on the head. There is a list of 15 items that I provided to them, and they pretty much told me it was too bad. They had taken our money and they thought it was acceptable. I went to three other units, and they were all very nice and well equipped.