written by MaximPoole500 on 25/09/2021
Lady who answers the phone is most unhelpful, sarcastic and just rude! We can’t book in for lead reign sessions so how can we become regulars!! Guess you have to be in with the ‘click’
written by Damiona1988 on 10/02/2016
Absolutely no communication with the customers. Finding out about price increases when I turn up for a lesson rather than being told the week before is one example. Staff who have been absolutely amazing suddenly disappearing without any notice or explanation to be replaced by incompetent rude staff who have done nothing but damage my confidence as a rider. I used to love coming to this school but since late last year it has gone rapidly downhill and has felt more like a chore. I have left this school and with the way they have treated other people I know I know I'm not the only one. If it becomes the school it once was again I would be quite happy to return but until that time I would recommend avoiding.
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