Citibank US Dollar Current Account Reviews

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★★☆☆☆
1.7
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33.0% of users recommend this
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“after googling dollar accounts I thought Citibank...”

★☆☆☆☆

written by on 23/02/2011

after googling dollar accounts I thought Citibank looked the most appropriate for my needs. After filling in an online form which questioned in detail how I would use the account, i.e monthly deposit/spend and regularity, I then received 2 further calls asking me the same questions. I have then received another letter asking for further documentation, this process has already taken 3 weeks. In summary, AVOID CITIBANK! DONT WASTE YOUR TIME!

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“I applied for a UK-based US dollar account with...”

★☆☆☆☆

written by yoyou on 26/02/2010

I applied for a UK-based US dollar account with Citibank. What followed was several months of frustration: letters asking for information and paperwork already provided; futile phone conversations with call centre staff; the dispension of conflicting information; etc. In the end, I was informed that my application had lapsed and I would have to re-apply. I will not be doing so, I should not have bothered in the first place.
As someone with a strong financial history and many accounts based in the UK, I found Citibank's treatment appalling.

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