written by on 25/01/2009
Timing are particularly bad. We have 2 current accounts and one savings (all joint accounts) but money transfered in between can take anything upto 4 days - with money 'floating' around the banking system no where to be seen. When we use swich in shops it can also take several days for it to show on our accounts this was more obvious at Christmas with the two of us shopping at different times and spending alot of money. Due to this it in near impossible to keep track of how much money is in our current accounts. Customer Service very unhelpful and uninterested. They contradict their complaints procedures stated on the webpages. We will be closing all accounts that have only been open since May 2008.
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