Natwest Student Account Reviews

Click here if this is your business
★★☆☆☆
1.7 / 5
26% of users recommend this
Click here if this is your business
  • Customer Service

  • Ease of Use

  • Overdraft Facility

? Ask our helpful community of experts about this product or company
Natwest Student Account - Ask a question now

Media Gallery for Natwest Student Account

Natwest Student Account
Natwest Student Account
Natwest Student Account
Natwest Student Account

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★★★

“EASY SIMPLE AMAZING”

Written on: 04/06/2013

OPENED ACCOUNT, 2DAYS SENT CARD AND ALL OTHER STUFF, WENT IN BRANCH TO APPLY FOR OVERDRAFT, BOOOM 1000 STRAIGHT AFTER 1 WORKING DAY. TRYED HALIFAX AND A FEW OTHER BANKS THIS BY FAR BEST… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Not helpful after graduation! ”

Written on: 28/05/2013 by Laurac1 (1 review written)

Although this account was brilliant when I was an undergraduate, since graduating it has been extremely unhelpful! I am studying for a pgce currently, but Natwest do not take this into account. They consider everyone who has graduated to be in a position to pay off overdrafts and debts and offer little help for loans, debt consolidation and keeping my overdraft despite me repeatedly telling them that i am still studying! It is extremely difficult to get in touch with an advisor and they do not… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“One major problem”

Written on: 27/04/2013

Being a student most of us vary where we live throughout the year between our family home, halls of residence in 1st year and private accommodation after. For each time I have moved and changed my address Natwest have still weeks and months afterwards sent statements and letters to my past addresses. While it seems they can update the address in branch very quickly the back office takes months to catchup which requires a lot of chasing around. Even now I wouldn't be surprised if rogue post was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Zero problems, great perks”

Written on: 08/02/2013 by durshley (1 review written)

I can only assume that only people who have had a bad experience with Natwest could be bothered to write a review. I have had my account for 12 years now, with my Student account kicking in in 2007 when I went to University. I've found the railcard incredibly useful, always delivered on time. I changed course in my second year and they quickly changed my graduation year accordingly. I've not had any issues with any of the facilities offered and the overdraft is one of the best for students… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Can't fault it”

Written on: 25/11/2012 by game94 (2 reviews written)

I've had this account for three years and have had no issues at all. Setting it up was really easy, I checked what I needed and went into a branch with my acceptance letter and everything else that was needed. It took no time at all and didn't take long before I received the details and set up online banking. I received the details on how to get the railcard which was a simple process and didn't take long either. The free railcard (not sure if they still do it for new accounts) is such a great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“i applied to natwest railcard on 8th october but they...”

Written on: 24/12/2010

i applied to natwest railcard on 8th october but they declined my photo.. i don't see any problem with it as my brother's one was worse but they accepted it. they didn't inform me that there is a closing date for the application, they only said use the code by 30 nov not finish the application by that date. it is only a photo issue, if they are kind, they should forgive me. plus i had to go uni which is a stress because i had to give 2 couseworkd on the same day.. please natwest give me a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 02/08/2011

natwest don't give you a railcard, national rail do.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“The way my account has been dealt with is absolutely...”

Written on: 12/10/2010

The way my account has been dealt with is absolutely APPALLING. I went in on 16th of Sept 2010 with all my evidence and opened the account and was told that my cards etc would be arriving within the week. THREE weeks later I received a letter through to my address - but with completely the wrong name on it. I then called up a branch and tried to re-open an account over the phone, and was told that my account was open and I would still qualify for a railcard (the account has to be open by a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“My daughter opened a student account half way through...”

Written on: 22/09/2010

My daughter opened a student account half way through August. At the start of September Natwest sent her debit card, cheque book and PIN to her university address three weeks before the start of term. Guess what ....?? All of them went missing and had to be stopped. Asked for another set to be sent home this time and again they were sent to her university address. Time to give up I think and close this account. It's not worth tthe hastle. I'll just pay for her a rail card and keep her bank… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Silverstonesue's Comment

Written on: 28/09/2010

Exactly what has happened to us! The uni haven't got any post for my daughter - hopefully they have just sent it bawck to Natwest otherwise someone has access to all her student loan!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Went into Natwest in Loughton on the 26 August with...”

Written on: 13/09/2010

Went into Natwest in Loughton on the 26 August with all relevant paperwork and proof etc to finalise opening an account for my son, so he could recieve ema. We were 4/5 days with in the 28 day period, only to find out today that our application has expired and so now have to re-apply!! Spoke to four different members of staff from different departments within the customer service department/complaints department but to no avail! Tried to contact Natwest in Loughton, couldn't get through… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“so many problems - tried to open student account in...”

Written on: 11/09/2010

so many problems - tried to open student account in branch -sent away even though i had all the documents with me i has to make an appointment - jumped throught their hoops but still no account details as head office got to ok it - head office cant help chase/branch - LEIGHTON BUZZARD/so unhelpful!!!! stay clear of nat west if my advice… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“One of the conditions to receive the railcard is that...”

Written on: 05/09/2010

One of the conditions to receive the railcard is that you must check a box to stop receiving statements by post when you sign up to online banking. Upon receiving my activation code etc. in September 2009, I went to the website and entered all the appropriate information in order to activate my online banking, which included a tick box asking me whether I wanted online statements only, which I ticked. I then applied for my railcard, well aware of the condition that I must register for paperless… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“As far as student accounts go Natwest's isn't too bad....”

Written on: 23/08/2010

As far as student accounts go Natwest's isn't too bad. The overdraft is fine, customer support is...satisfactory but where I take issue is the free railcard. I was late in applying for mine, around November, but sent it off in time. I found out from them AFTER the 31st Decembember deadline that they had not received it and I was no longer eligible as the deadline had passed. I then rang them up to explain it all and they told me that they could not accept another application from me as the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Haven't had a single problem with NatWest. Every time...”

Written on: 23/07/2010

Haven't had a single problem with NatWest. Every time I've rang them up or been into the bank to take care of anything, fron standing orders to overdrafts, service has been prompt and efficient, without any hitches. Railcard application was easy and the replacement arrived in excellent time. Only problem is that I'm skint, and I can't blame NatWest for that! Would definitely recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Awful Awful Awful. ”

Written on: 16/07/2010

Awful Awful Awful.
I have had so many problems! They told me I can't open a student account til the 19th August as I won't recieve the welcome pack!? WHY can't they just give it to me when it comes so I can give student finance my details?
So in branch I set up a current account which they said they can upgrade to a student account when the welcome pack is available.. left the building with no account details etc because i was told I'd recieve it through the post.. that was TWO months ago. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not a great choice, especially if your course includes...”

Written on: 15/03/2010

Not a great choice, especially if your course includes a year abroad, internet banking doesn't cover transferring money to an account abroad. In my experience transferring money or paying bills in the US has been expensive, not easy and has been problematic. Might be fine, if you're on a campus Uni with a Nat West on campus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“The fact that you can get a five-year railcard for...”

Written on: 12/02/2010

The fact that you can get a five-year railcard for free from Natwest is their saving grace.

If it wasn't for this, I would not recommend them to anyone.

Customer service: Very poor.
Internet banking: Very poor.
Interest free overdraft facility: Reasonable.
Savings rates (just in case you are a student with savings!): Very poor in general, other than the occasional good ISA rate.

I would advise students to open an account at Natwest for the free railcard, but make sure that you have another… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Natwest raildcard farce. Have been with Natwest all...”

Written on: 02/02/2010

Natwest raildcard farce. Have been with Natwest all year and is my only account. No renewed railcard. Tried my branch ...no help gave me number to ring. Tried number they said go to website ... you guessed ...website said try number. Eventually spoke to someone who said card had beed declined this year (didn't bother to tell me) because of lack of activity on account .. when I told them it was my only account they said go to branch. Main objection is they have my business and were not much… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I joined natwest backin september set up seemed eas...”

Written on: 30/01/2010

I joined natwest backin september set up seemed eas althogh had ver rude cstomer services who were ver unhelpfl simpl telling me I need a utilit bill (I am 18 wh wold have a bill???) anwas got it set took forever for all the mass of paperwork to come through. I turned off paperless statements expecting me email about the railcard but nothing when I rang I got told the had sent me a gradate pack not a stdent one and now couldnt get m railcard

m advice dont go with natwest very very rude… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“An irritating race. ”

Written on: 22/12/2009

An irritating race.

The first meeting seemed correct. Everything had gone through with success although a few things remained hazy.

The account took exactly 10 days to be opened. Letters arrived one after the other confirming the accessibility to the account and its resources...but things got complicated when for the fifth time, poping down for another missing form, a withdrawal on the account wasn't possible.

Now starting to feel a little lost in the tremendous maze of forms, they sat me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“they are rubbish- they wouldn't even give me a railcard!”

Written on: 25/11/2009

they are rubbish- they wouldn't even give me a railcard!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview