Tesco Downloads www.tescodownloads.com Review

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Tesco Downloads www.tescodownloads.com
★★☆☆☆
1.5
15.0% of users recommend this
  • Quantity Of Music

  • Ease Of Use

  • Value For Money

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Guest's review of Tesco Downloads www.tescodownloads.com

“Same problem today as reported by many here. Five...”

★☆☆☆☆

written by on 22/05/2011

Same problem today as reported by many here. Five tracks to download, need to update the download manager, but need to install silverlight (already installed) first. So - installed silverlight, "this version is already installed". So - uninstalled it, back into Tesco account, view my order, install silverlight - installed successfully. Still couldn't update the Tesco download manager. Called Tesco support - oh, needs to be an administrative account sir. It is. Can I log in and check sir? You can. Oh, it is an administrative account. I know.

Long story short, Tesco unable to help after about 45 mins on phone. Advised was my PC, nothing they could do, profile must not be totally administrative (haha) - use another PC.

Sorted myself afterwards. Downloaded Firefox, installed Tesco Download manager, got my tracks. Poor service.

  • Value For Money

  • Quantity Of Music

  • Ease Of Use

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Guest's Comment

Written on: 03/06/2012

Had exactly the same problem with downloads as you - was using Google Chrome and when I installed Silverlight, I was given version 5, which Tesco's Download Manager doesn't recognise (it expects version 4 and won't accept anything newer).

For some reason using Firefox results in a different download being given to you when you click to install Silverlight, which contains version 4, which then allows the Tesco Download Manager to work!

How ridiculous!

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Camthelegend's Comment

Written on: 25/07/2012

I'm having a similar issue. Their website only says it supports XP and Vista, but I turned a blind-eye to that thinking that can't be right.
I use Firefox and have Silverlight 5.1 installed, but the download manager is looking for version 4.
In order to download my order I had to uninstall Silverlight 5.1 and install Silverlight 4 which is now obsolete, so I had to Google for it elsewhere. I was then able install the download manager and download my music. And all to save 20p compared to the iTunes price.... Now I know!

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