Jet2.com Review

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★★★☆☆
2.8 / 5
49% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

SHEILA OWEN's review of Jet2.com

★☆☆☆☆

“WE FLEW OUT , ON TIME, BUT HORROR OF HORRORS JUST...”

Written on: 15/05/2011 by SHEILA OWEN (1 review written)

WE FLEW OUT , ON TIME, BUT HORROR OF HORRORS JUST BEFORE TAKE OFF THE CAPTAIN INFORMED US THAT THE CARGO DOOR WAS NOT SECURE, WE HAD TO GO BACK TO THE BOARDING GATE, THEREFORE A DELAY OF 1 HOUR. THIS IS CLEARLY A SECURITY BREACH, THE CARGO DOOR SIGN WOULD HAVE BEEN ILLUMINATED ON HIS PRE-FLIGHT CHECK. A DC10 CAME DOWN BECAUSE A CARGO DOOR WAS NOT CLOSED PROPERLY. ON THE RETURN FLIGHT WE BOARDED 1 HOUR LATE, AND THEN WERE TOLD SOME OTHER FLIGHT'S LUGGAGE WAS ON BOARD, ANOTHER SECURITY BREACH, WE EVENTUALLY FLEW OUT 2 HOURS LATE, I WAS TERRIFIED THE WHOLE FLIGHT HOME. I WOULD NEVER FLY WITH THIS AIRLINE AGAIN, NOR SHOULD ANYONE ELSE IF THEY VALUE THEIR LIVES.

  • LS891 10/4/2011

    Flight Date

  • Manchester to Lanzarote

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • No

    Is Food Included?

  • No

    Are Drinks Included?

  • Short Haul

    Flight Length

  • Value For Money

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Guest's Response to SHEILA OWEN's Review

Written on: 29/05/2011

Stop being so dramatic. A great friendly airline- would chose them over any other low cost.

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Guest's Response to SHEILA OWEN's Review

Written on: 13/07/2011

it should be very clear to the captain and whoever did pre flight inspection for pushback that the door was NOT secure, i would suspect it was a warning light fault. These aircraft are VERY old.

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Guest's Response to SHEILA OWEN's Review

Written on: 05/07/2011

Turning back for your safety to check the hold was secure and gettign bags off that did nto belong your flight - FOR YOUR SAFETY . I know airlines who have agents who do not care what bags go onboard some carrier. I would rather be delayed for safety

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