written by davidraw on 02/05/2011
Where do I start?
I hosted several sites with them... They were ok as long as nothing went wrong.
Unfortunately in 2010 something awful did go wrong - they had a disk failure. That shouldn't have really been a problem, right? Hosting companies have backups of all their data, don't they? Well, not UH - their backups had been failing for MONTHS and no-one had done anything about it.
So, I lost live website data on several websites and UH just washed their hands of it.
Terrible CS, cost me a fortune and they would not take responsibility at all.
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