Bonprix Review

1.4 / 5
11% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

dawn932's review of Bonprix



Written on: 22/04/2011 by dawn932 (2 reviews written)

Oh my goodness! Never , never shop with this company. I placed an order yesterday, and have had nothing but trouble since. One of the items went

through as the wrong size. I only noticed this after I placed the order, so emailed them to change the size. They replied that they couldn't as they processed the order within twenty four hours. I argued that I had onbly placed the order an hour before, and had a bit of a moan about how I would have to pay to return it etc... They came back to me to say that they had cancelled the whole order as they couldn't change just one item. In the meantime, they have taken the money for my order from my bank account, and are swearing blind that they haven't!! I am taking this further, but please pass this on and don't think of ordering with them, I would hate for someone else to have the hassle that I have had.

I have only given any stars because this site wouldn't let me not give stars!

  • 56.69

    Goods purchased & cost

  • Quality of website

  • Value For Money

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