written by on 10/04/2011
I bought some Euro's online through Travalex using my Natwest Visa Debit card, when my statement arrived I saw that I had been charged £3.80.
The last time I bought currency with the old Switch card there weren't any charges.
The charges were not displayed on either website.
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Guest's Comment
Written on: 27/08/2011
This is a Natwest issue, whilst converting from Switch to Visa Cards, the new VISA card scome with charges as VISA itself charge for foreign currency so the bank has to take this from you. If Natwest didnt write to you, you need to take it up with them.
However you're not alone, MOST UK banks charge their customers for foreign currency transactions, so this is a common practice