Kitchen Direct www.kitchendirect.co.uk Review

I am a Kitchen Direct designer and am looking to do something else as it just doesn't pay. The kitchens are good quality and the fitting service etc is excellent but they are just too expensive. We have also got to include £835 on all orders to cover removal and disposal. I have left this off an order to make the price less expensive and where the customer does his own removal resulting in a severe loss of commission. I even have to apply this fee to newbuild properties where ther is no kitchen to remove and only a few cardboard boxes to dispose of.

As I dont actually get paid, this is significant. I also have to charge £215 to fit customer's own washing machine. Often the pipework and electric socket is already there but I have to charge this for 10 minutes work conecting the thing up. You can BUY a washing machine for that. If KD were more reasonably priced and didn't rip people off for removal and disposal and fitting customers own appliances then the customers, the designers and Kitchens Direct themselves would all be better off.