Macdonald Hotels Review

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★★☆☆☆
1.6
From 7 reviews
14.0% of users recommend this
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

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Guest's review of Macdonald Hotels

“We planned a weekend break and chose the Roxburgh...”

★☆☆☆☆

written by on 06/04/2011

We planned a weekend break and chose the Roxburgh after a lengthy search on the internet. It looked good on arrival and staff were pleasant enough. The lift to the room, a delux room!!, was the most painful sounding lift we had ever heard with wails and bearings screaming in distress. The room was small with a kingsize bed made up of two singles and as we discovered no cover over the join so the nights were uncomforttable. Room service was aweful and hard to connect with. The service in the dining room was terrible and food generally very poor. It would take far too long to list how bad the weekend was in this hotel. The bathroom had fungus between the tiles, there was no bedside table on the left side of the bed and so the weeknd saga went on. "We will forever remember being asked "How would you like your chicken cooked?" mmm! My steak was aweful and was returned to chef! Needless to say we ate out apart from the once!

  • Facilities

  • Value For Money

  • Edinburgh Scotland

    Location of Hotel

  • November 2010

    Date of stay

  • Room only

    Board Basis

  • Accommodation

  • Customer Service

  • Food

  • Location

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Guest's Comment

Written on: 04/06/2011

Please use people who can spell to do your reviews

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