Europ Assistance Breakdown Cover Review

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Europ Assistance Breakdown Cover
★★★☆☆
3.0
From 27 reviews
48.0% of users recommend this

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Guest's review of Europ Assistance Breakdown Cover

“NEVER USE THIS COMPANY!!!! ”

★☆☆☆☆

written by on 30/03/2011

NEVER USE THIS COMPANY!!!!

I went to France for a skii trip and unfortunately I got ill. I called europ assistance in France and first of all they don't speak English. When I came back to the UK to make the claim they asked me to send all the receipts to the branch in the UK. 4 weeks after I sent all the receipts EA contacted me saying that I should send all the receipts and paperwork to the branch in France and that all the documents were sent to me but they never arrived. I called them back asking for the documents and they said they had sent the documents to the branch in France. When I call the branch in France they told me that they never received any documents for my case. So my documents were missing and they never refund me.

  • Speed of response

  • Customer service

  • Value For Money

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