GreenBee - John Lewis Pet Insurance www.greenbee.com Review

Click here if this is your business
★★☆☆☆
2.0
24.0% of users recommend this
  • Customer service

  • Value For Money

Click here if this is your business

Guest's review of GreenBee - John Lewis Pet Insurance www.greenbee.com

“Zero stars. I took out this policy last year with...”

★☆☆☆☆

written by on 30/03/2011

Zero stars. I took out this policy last year with Greenbee. My dog took ill and sadly died. Vets supplied the company with full details but everything was returned to me two weeks later, requesting 12 months' clinical record. As others said, there is no mention of this in the policy document nor on claim form itself. I returned my original documents, plus the additional info. I heard nothing and have called them several times. Today, more than five weeks since posting the original claim, they told me that they have no record of it on their system and no sign of ever having received it!Absolutely dreadful.

Also, if dog dies, they say they'll pay "market value". How do they work that out?

  • Yes

    Have you made a claim?

  • Customer service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0