Item: Laurastar Magic IS5 Steam Generator
Rating: 1

graeme7856's review of Laurastar Magic IS5 Steam Generator

“I would not buy another product from Solarzone. The...”

★☆☆☆☆

written by graeme7856 on 24/03/2011

I would not buy another product from Solarzone. The salesperson stated that it was on special offer and came with a three year warranty.

When a fault developed at the start of the third year the company, Solarzone, denied all knowledge of the three year guarantee.

Despite three witnesses being present when I bought the iron and a long battle with Solarzone I have got nowhere and now have a faulty iron. Over £500 is a lot of money to spend on an iron that lasts just over two years.

Since my fault developed I have read other reviews that state they have also have had problems with Solarzone and the irons.

More than 1 year

Owned Product For:
Ease of Use
Durability
Style
Value For Money

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Guest's Response to graeme7856's Review

Written on: 06/11/2011

I had my Laura star repaired just three months ago, and it has failed again. Not a happy camper.....
Does this mean it will cost me around $50 a month to maintain?

Not to mention the inconvience of having to travel miles to get the service done, and then back again to pick it up.

Just to add to the annoyance, it is now 10.30am and no one is answering phone calls at the so called \"service\" centre, despite a recorded message that the hours of busines are from 9.00am??????

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