written by madterrier on 04/03/2011
Having written a negative review elsewhere I wanted to be balanced and so I thought about brands/shops that I like and trust. Harvey Nicks jumped to mind immediately.
The service in this store is absolutely first class. Knowledgeable, courteous, friendly. When I bought two pairs of shoes recently, when I got home I found I could have saved £60 buying them online. Harvey Nicks immediately credited me the balance. They offered free tailoring on my trousers, which was unexpected, and they were already in the sale. I always feel absolutely confident that you will get excellent service at Harvey Nicks, both in helping make your purchase and dealing with any post-sale issues.
They might not be the cheapest, but their January sale has excellent bargains (although typically most of my purchases were not in the sale!). The store layout for menswear is a little cramped and you can get lost easily, but this is Knightsbridge - prime real estate - and I guess they need to cram stuff in.
My 'top shop' for buying mens clothes.
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