written by on 02/03/2011
We paid almost $900.00 for this (then) high rated Neptune TL To Loading Washer 7 years ago. THE WASHER DOES NOT GET CLOTHES CLEAN & TWISTS THEM ALL TOGETHER. Very noicy and last week the dc msg comes on during last spin cycle stopping the water from discharging. Like other reviews, the machine smells like mold and the clothes smell as well. The customer service rep on phone was no help at all. Wish we had spent half the price on a reliable Kenmore. The really great part is customer is left with a wet load of final rinse, tangled clothes THAT ARE NOT CLEAN. Machine discharges final rinse water only if machine is empty otherwise it stops working at final rince stating dc (off balance). Will never buy another Maytag product. Should be recalled.
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