written by dianneeaves on 21/02/2011
I thought the service and advice I received was very helpful and the staff are all friendly.
I didn't know what to expect when I first contacted your company and was very pleasantly surprised at the speed everything was carried out at. No-one judged us at all and just tried to help in the best possible way.
Everything was explained to me in detail, and I was told exactly what would happen and how to deal with things.
The company even sorted out a new bank for me and made things so much easier. I think that was over and above what they needed to do.
I don't think there was anything else that I needed to know, as they went through all the options and decided that the IVA was the best option for me. I thoroughly agree and for the first time in months I can now sleep soundly without too much worry.
Thank you Debt Free Direct for making this such a hassle free experience and for all your courteous and friendly service. You made me feel as if I really counted with you.
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