Tesco Travel Insurance Review

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  • Value For Money

mirryma's review of Tesco Travel Insurance

★☆☆☆☆

“we tried to claim for my 3 day stay in hospital in...”

Written on: 11/02/2011 by mirryma (3 reviews written)

we tried to claim for my 3 day stay in hospital in Malta. We had to deal with both Tesco and the underwriters. Also they have just got new underwriters. They constantly passed the buck. Obviously never read important documents we sumitted and dismissed our claim for not informing them of a mild condition of asthma. The hospital report did not even mention asthma. We will never again do something as important as insurance on a website.This week our renewal notice failed to list asthma as a medical condition even though that was why they refused our claim. Needless to say we are going elsewhere from now on. Be warned.

  • Value For Money

  • february2010

    Date of Insurance (month/year)

  • Annual insurance

    Type of Insurance

  • Unsuccessful

    Was your claim successful?

  • Unfairly

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Laurarara's Response to mirryma's Review

Written on: 18/05/2011

I've got Tesco travel insurance and it sounds to me like you just didn't read the website/listen to the advisor when you booked the insurance. The medical questions clearly list breathing problems, so if you haven't declared a condition you have then that's your fault, not theirs.
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<br/>As for listing the condition on the renewal, of course they're not going to do that if you don't contact them to do medical screening, because how else would they know a) if it needs to be on the policy this year and b) what your answers to the screening questions would be?
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<br/>The lesson from this review is one that EVERYONE needs to learn, with EVERY financial product they EVER buy: pay attention to what you're buying.

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