Churchill Home Insurance Review

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★★☆☆☆
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Guest's review of Churchill Home Insurance

★☆☆☆☆

“We had a burst pipe a few days before Christmas under...”

Written on: 09/02/2011

We had a burst pipe a few days before Christmas under the upstairs landing which damaged the wood veneer and also brought down the kitchen ceiling below it. I sent lots of photos and quotes and they said to get the repairs done and if under £1000 they would pay out in 7 to 10 days. The quotes came in at £1035 so we got going with repairs, but it's been 9 weeks and now they say they wont cover the damaged pipe or the damaged wood veneer because we pulled the boards up ourselves! How else would we have reached the burst pipe? Now they want to send out an assessor. What's the point? The repairs are completed. Might as well drop the claim and will def switch insurers.

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