written by on 08/02/2011
I thought I had set-up a direct debit for my grandson at £20 per month. It was acknowledged. This was done three weeks ago using The Children's Mutual Website. My daughter in law called this morning to say that she received a letter saying her direct debit was being increased by £20 per month. I called the company today but they were of no help whatsoever. It is clear to me that they have been incompetent and acted improperly. We have decided to give my grandson cheques instead.
As rated by our community of reviewers
Izab123's Comment
Written on: 05/06/2023
Hi, I had the same problem… Children’s Mutual overlooked mistakes on Youngster Bond Extra application form back in 2006. Following business takeover in 2013, Foresters are refusing to do anything about it… it’s even worst that neither myself or my godson can access the funds due to mistakes on the application form… Had to engage Free Access Barrister to get the ball rolling… Absolute Shambles!