Roomba & Scooba www.irobot.com Review

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★★★☆☆
2.7
From 13 reviews
54.0% of users recommend this

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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kmemohd's review of Roomba and Scooba www.irobot.com

“The Irobot is not durable. It falls off my sliding...”

★☆☆☆☆

written by kmemohd on 07/02/2011

The Irobot is not durable. It falls off my sliding window to my planter every time the window is open. Within 8 months, it stops every time it hits the wall and I got it fixed for free but after 1 year it refuses to start and when I brought it back thinking that it was the battery, I was told that it was not the battery and had to pay $50 for service charge. Then 1 week later I received a call saying that I have to change my battery and charger. I felt cheated because it does not take 1 week just to find out that it is the battery and I don't think it cost $50 just to say that the battery needed changing. Furthermore the charger was fine when I sent it. Even my 10 year old vacuum cleaner that cost me less than $100 is still serving me until today. I would not recommend it to any of my friends or enemies. The after sales is lousy.

  • More than 1 year

    Owned Product For:

  • Ease of Use

  • Durability

  • Style

  • Service & Support

  • Value For Money

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