Decode Car Hire www.decodecarhire.co.uk Review

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★☆☆☆☆
1.4
14.0% of users recommend this
  • Customer Service

  • Value For Money

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Guest's review of Decode Car Hire www.decodecarhire.co.uk

“i am giving them 1 star coz no choice of giving minus...”

★☆☆☆☆

written by on 24/01/2011

i am giving them 1 star coz no choice of giving minus available.booked a car in september2010 for 27th of october2010(£74 for 5 days).unfortunately i read reviews about this company 1 day after booking the car,so straight away cancelled next day.even recieved an e mail confirming cancellation but since have not recieved any money back(24/01/2011)i know their t&c but i cancelled it about 6 weeks before my travel and even they agreed to pay with in 28 days.coz i paid with debit card bank says they cannot do anything as i gave bank details at my own will.decode says issue a charge back through bank.bank says they cannot do it,so i donot know what to do,in the end i gave up.so i would say as my wife tries to put this in my head all the times that cheap can not be good all the times.in countries other than your own country go for big trustworthy names.

  • Customer Service

  • Value For Money

  • october/10

    Date of hire (month/year)

  • italy/bergamo

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

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