Oli - www.oli.co.uk Review

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★☆☆☆☆
1.2
13.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Guest's review of Oli - www.oli.co.uk

“if i could give Oli zero stars, i would. ive nver been...”

★☆☆☆☆

written by on 17/01/2011

if i could give Oli zero stars, i would. ive nver been so compelled to write a bad review.

i ordered a pair of boots just after xmas and recieved them on new years eve. i decided immediately that i didnt like them so i booked a return. the return was never scheduled so i took a day off work for nothing. i booked another return and the courier came on the wrong day (luckily i was at home).

every time i have spoken to their contact centre (with one exception) the staff are rude, seem very bored and unwilling to help and use annoying slang words like 'babe' and 'innit'. (the man who called me 'babe' got an earful...)

ive complained both verbally and via their website but have not had any response.

i am still waiting for my money back and have been told that it can take up to 14 days for Oli to RECIEVE my boots and then ANOTHER 5 working days for me to get my refund (contrary to on the dispatch note which states everthing will be wrapped up in 14 days)



disgusted at their service. would NOT recommend to my worst enemy.

  • boots £30

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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