Web Help Desk Software v9 Review

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★★★★☆
4 / 5
From 3 reviews
100% of users recommend this
Click here if this is your business
  • Ease of Set Up

  • Ease of Use

  • Value For Money

Guest's review of Web Help Desk Software v9

★★★★☆

“I spent about 3 months evaluating different HD...”

Written on: 16/01/2011

I spent about 3 months evaluating different HD solutions. A rep from WHD called regularly to guide me through many of my questions. Clearly, out for a purchase but helped become more competent where other solutions didn't provide that contact. Happy with the purchase, happy with support, who were often proactive and kept nudging me to see if I'd made any progress with my setup issues (which turned out to be our own doing!). Would like to see a few tweaks in the UI, including adjusting column widths and column order.



Would recommend this.

  • Value For Money

  • Ease of Use

  • Ease of Set Up

  • 1 - 6 Months

    Time Software Used

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