written by on 15/01/2011
We used Purple Parking (Heathrow). The departure went off without a hitch and we were really impressed. This however cannot be said for the collection. We duly contacted PP on arrival and waited 35 mins at bus stop, I called PP to ask where driver was, the person on the phone said I was shouting and put the phone down on me. I called back and said I wasnt shouting but just enquiring where the driver was. He said he would be there in a minute and put the phone down on me a second time, driver arrived 10 mins later). To add insult wer had to load bags ourselves into trailer..NOT IMPRESSED AND WILL LOOK AT ALTERNATIVE PARKING COMPANIES IN FUTURE.
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