written by on 04/01/2011
We used Intoto in St Albans and I would not recommend them. Initially when in the planning phase everything was great but once they got the money and things started to go wrong they did not want to know. Our phone calls and e-mails are not returned and we have spent our time chasing them only to receive dismissive responses. We used our own fitter but asked Intoto to organise the worktops which proved to be a nightmare and we are still waiting on the glass splash back. The kitchen was delivered in September and we are still waiting on items from Intoto. For the money that we spent on our kitchen their service is the appalling.
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Guest's Comment
Written on: 11/07/2012
The In-toto St Albans franchise changed hands in October 2011 and the new owners have completed a number of kitchen installation and customer service issues left over by the previous owners.
We are sorry to read of this persons problems and assure them that if they have any future service issues to feel free to contact us and we ill endever to resolve.