written by on 28/12/2010
Well, they turn up. Thats a good thing I suppose. I have had quite a bad experience with them today. Train was nearly full at Temple Meeds. By Parkway it was building up, Cheltenham Spa, the train turned into a Cattle Truck. I found that to be the case on my return journey too.
In short:
Staff are adequate, I can't really think of any improvements
Trains are WAY TO SHORT. Putting a 5 car train onto a service that is supposed to go roughly 300-700 miles is not the best idea in the world
Punctuality: Constantly late, but that's partly due to congestion at New Street, services from Cornwall/Devon are normally on time
Prices? Well I wouldn't know, I bought my ticket from a First Great Western machine and I own a railcard. If i didn't have the railcard though, it's not worth £40.00 single between Bristol and Birmingham to sit on your own luggage
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