Pixum - www.pixum.co.uk Review

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Pixum - www.pixum.co.uk
★★★★☆
4.2
86.0% of users recommend this

Guest's review of Pixum - www.pixum.co.uk

“The product itself was satisfactory, certainly not of...”

★☆☆☆☆

written by on 24/12/2010

The product itself was satisfactory, certainly not of mind-blowing quality, however it is the customer service that was shocking in this case. I was charged twice for a photobook made and sent two copies although i only ever received one receipt so was not aware of this mistake until the product arrived. Very unhelpful response from their customer service department which looked automated. Will not buy from them again.

  • 40

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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Pixum's Comment

Written on: 03/01/2011

Thank you for your feedback.
<br/>Please send us the order number so we can check what went wrong and let us know how we can contact you. You can contact us through Twitter (pixum_couk), Facebook (www.facebook.com/pixumuk) or email: [email protected]
<br/>
<br/>Our sincere apologies for the inconvenience.
<br/>
<br/>Best wishes
<br/>Your Pixum team

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