written by 4kidscrazy on 16/12/2010
I usually don't write reviews, but I am so irritated by this company I felt I should put one more warning out there against them. I purchased a pillow pet for a Christmas present the first of December. After 2 weeks and no shipment information, I attempted to contact them via email several times with no response except their automated "we received your message" email. I found a phone number that someone had posted and tried to contact them but could get no answer - as others have also posted. Finally after sending them a third email and requesting my order be cancelled and confirmation of cancellation be sent or I was going to report them to the BBB, they sent an email saying the item was backordered and canceled my order. However, the SAME item is still listed on their website as being in stock, but for $20 more than I had ordered it for.....hmmm sound a little shady to me. My advice - STAY AWAY FROM THIS COMPANY!
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