Continental Review

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★★☆☆☆
2.0 / 5
30% of users recommend this
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  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Guest's review of Continental

★☆☆☆☆

“Flight from Edinburgh to New York (return) ground...”

Written on: 09/12/2010

Flight from Edinburgh to New York (return) ground staff on both sides of Atlantic were very poor. Staff were rude, incompetent & unhelpful. Staff in Newark were particularly awful unwilling to help, if you weren't business class they didn't care! Helpline staff were also poor & resorted to defending the behaviour of staff stating "behaviour is in the eye of the beholder!". If you have a choice do not use this airline. Once they have your money any form of basic customer service disappears!

  • December 2010

    Flight Date

  • Edinburgh-new York return

    Flight From - To

  • Economy

    Ticket class

  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Yes

    Is Food Included?

  • Quality of food

  • Yes

    Are Drinks Included?

  • Long Haul

    Flight Length

  • Value For Money

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