written by on 09/12/2010
I purchased a Roomba 560 and it came with electronics that made real sense. Lighthouses that allowed the unit to clean one room, move to the next and then clean the next room. I needed another to make life simpler, so I purchase another unit ...but the manufacturer "Dumbed Down" the model 560 and did not include the "lighthouses" that made life simpler! They made a lame decision ...AFTER releasing the model 560, to leave out an important function. After contacting "Roomba" I was informed that they did this so they could market the higher end models that weren't selling. STUPID DECISION ...You should improve the product, not make it less functional. Now I am left with having to return the dumbed down version and pay for shipping, re-packaging the unit and purchasing an older model that hasn't been "dumbed down".
Obviously, a bad situation for any consumer! Hands down on poor product model decisions. They should have simply renamed the model and market it as a different dumbed down model. Yet they confuse the consumer by leaving the same model that is functionally different than the previous ...and not in a good way, it should have improved.
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