written by on 08/12/2010
Have ordered many previous items through buyagift, all fantastic value and delivered on time.
However, I ordered an engraved trinket box for my wifes birthday (next day delivery promised on your web site) which proceeded to arrive one week late (6 days AFTER her birthday)
Although this was very annoying, your customer service was very good (Tina)and I was kept informed of updates until gift was delivered.
I guess I'm 40 - 50% satisfied overall, rather than the usual 80 - 100%.
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